JetAdvice Summit 2014 - Insigths

Copyright © 2014 EuroForm A/S, All rights reserved – JetAdvice Summit 2014

Peter Koch

Insights….

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Copyright © 2014 EuroForm A/S, All rights reserved – JetAdvice Summit 2014 2

“The key to wisdom is knowing all the right questions.”


What we said in 2004….

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• Data collected with the first version of JetAdvice called Econotrack

5/9/2014 HP presentation template user tutorial 10

Industry data..revisited

• Office worker produces 30-40 pages/day

• 60% of all print jobs are 1 page

− 80-85% are 1-2 page(s)

• 80% is never reused

• Based on job volume A4 represents print 85-95% of all output


What we said in 2004….

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Some insight into pages/jobs

Pages % of Jobs % of Pages

1 53,31% 9,99%

2 25,95% 9,73%

3-5 9,74% 6,85%

6-25 8,47% 18,07%

26-100 1,99% 18,10%

101-250 0,04% 8,99%

251-1000 0,21% 20,77%

1001-4560 0,29% 7,50%

Type job

A4 jobs 97,76%

A3 jobs 2,24%

Conclusion: Many printers for all the small jobs – few large MFP’s for the large jobs and copies

Kilde: Euroform 2007 undersøgelse baseret på data fra 50 virksomheder og 800 maskiner


Some more insights into pages/jobs..

Print/Copy ratio

Job Pages

MFP’s 88/12 83/17

Print + MFP 94/6 93/7

Average pages/job

Print 3.46

Copy 3.77

Mono/Color ratio

Mono Color

85.4 14.6

•Real life data collected from +5000 users across 50 companies

Source: Euroform 2008 JetAdvice data based on 50 companies, +800 devices and +5000 users

79,27%


Customer 2014…

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Pages % of Jobs % of Pages

1 66,96% 17,14%

2 11,84% 6,25%

3-5 7,82% 7,51%

6-25* 11,52% 20,40%

26-100 1,72% 14,62%

101-250 0,18% 7,00%

251-1000 0,08% 11,42%

*Many 8 page jobs @ 4,40% of total jobs and 9,29% of total volume)

78,8%


Few more insights….

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Output type Procent af output

Kommentarer

Print 91% Adgang til alle brugere

Kopi 7% Kopivolumen kan reduceres yderligere ved at give adgang til digitale originaler. Denne funktion kan centraliseres

Fax 2% Fax volumen can reduceres ved email og digital afsendelse

Farve 15% Farveforbrug vokser og skal styres

Efterbehandling 17% Forstå on-site vs. Off-site mulighederne kan minimere den potentielt højere omkostning ved on-site efterbehandling

A4 95% Adgang til alle brugere

A3 3% Denne funktion kan centraliseres

Other format 2% Denne funktion kan centraliseres

Duplex 8% Duplex kan reducere omkostning til papirforbrug betydeligt

Scan <10% Brug af scanning fortsætter med at vokse og reducerer printede sider. Decentralisering kan accelerere denne trend


• What have we learned through 10 years of pull-print deployment

• Uncovering change in behavior

– Yes, all the pages that was printed and not picked up disappear

– Yes, you can print confidential info hence remove personal printers

– Yes, you can replace many queues by few…

• But…

• More things has happened to printing behavior that nobody talked about.

– People delete more printing jobs at the printer, increase the number of deleted pages – less print out..

– People tend to accumulate jobs before picking them up, so that user time spend working to a consolidated device is offset by the frequency of job pickup…

Behavior….

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STOP!!!!!


Why are we printing?


80% pages are one or two pages

80% is never reused


• Todays information worker is overloaded with information and when creating new information from data they print ”snapshot” of information

• Because they can not have the snapshots on the screen

Information worker

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Why do we print?

12

80%

20%

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42”

Support the information worker – Cost 10-15%

Total cost/empl./Year: 4000 pages, 25% farver, 3,33 p/job 250 €/year 835 €/Year

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42”

Support company document processes – Cost 85-90%


Some insights…..


Cartridge size

4 years ago 3 years ago 2 years ago 1 year ago Avg. over 4 years

A 31,76% 29,79% 31,42% 34,78% 31,94%

X 68,24% 70,21% 68,58% 65,22% 68,06%

The A vs. X cartridge insigth….

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Approx 32% of the installed base is running on A-cartridges, hence have a savings potential af 15-30% on their direct cost of CPP

+ less cartridge transactions (= indirect cost)


Power (Watt)

Year Printing Standby Power save Off

2009-2010 612 62 22 0

2010-2011 621 63 20 0

2011-2012 671 60 18 0

2012-2013 690 56 16 0

2013-2014 723 55 15 0

The declining power consumption….

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Biggest reduction in power save/Off mode (-30% to -40%) where it has a high impact. Less in standby. Power increase in printing mode of approx. 18%

Aging fleet reduces speed in power consumption decline. Increase in power consumption in printing due to increase in speed of devices –

need to melt toner faster requiring more poser


RMPV

10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 150% 200% +200%

% 38,6 20,0 11,8 7,7 5,3 3,7 2,7 2,0 1,4 1,1 3,0 1,1 1,6

Acc.% 38,6 58,6 70,4 78,1 83,5 87,2 89,9 91,9 93,3 94,4 97,4 98,5 100,0

Fleet utilization….

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38.6 % of all devices only prints between 0-10% of monthly RMPV 20.0 % of all devices only prints between 0-10% of monthly RMPV

83,5 % of all devices prints less than 50% of monthly RMPV Only 8,2% prints above 80% of monthly RMPV and 5,7% is actually above.

Given vendors sometimes conservative numbers on RMPV….

Numbers indicate heavy under utilization = over investment


% Dev < 5 year

% Dev < 10 year

% Dev < 15 year

% Dev < 20 year

Year Y5 Y10 Y15 Y20

2013-2014 39 51 8 1

2012-2013 49 42 5 1

2011-2012 47 45 6 0

2010-2011 50 41 7 0

2009-2010 56 36 6 0

The aging fleet….

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Age of fleet gradually going up . By 2009/10 56% was less than 5 years and 36% above. By 2013/14 39% is less than 5 years and 51% is above.

After the financial crisis in 2008/2009 we have seen a tendency for

customers to hang on to their equipment


• More data mining to exploit

– Behaviors

– Carve out key statistics across total database to generate valid benchmark for comparison

– Get a deeper understanding

– See patterns repeating across whole base (built insights) or across a certain customer segment

– Exploit differences between customers in different industry segments

– Etc. Etc.

Future directions…

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Q&A????


Thank you….

Software

JetAdvice Summit 2014 - Insigths