Intranet systems beyond SharePoint in Scandinavia

Intranet systems

beyond

SharePoint – and the future of SharePoint

2015-02-25 / Copenhagen, Denmark

Perttu Tolvanen, Web & CMS Expert, @perttutolvanen

…in Scandinavia

… and why Office 365 is thenew SharePoint – and also an alternative (because it is very

different beast).

1. PROJECT PLANNING

2. CONCEPT3. REQUIREMENTS SPECIFICATION

4. TECHNOLOGY SELECTION

5. COMPETITIVE BIDDING PROCESS

6. PARTNER SELECTION

7. PARTICIPATION IN STEERING GROUPS

8. TRAINING AND SEMINARS

• Vendor- and technology neutral consultancy for intranet, extranet and CMS projects

• Helsinki-based, but most clients operate in Northern Europe, Scandinavia or Russia

• Founded 2012, growing

Agenda

North Patrol Oy 20143

Two trendingtopics right now

Overview of themost typical

intranet concepts

Main challengers for SharePoint in each scenario

1) Enterprise social layer and 2) Microsoft’s cloud ambitions

Remember: The longer the life cycle, the greater theimportance of making a good technology choice! – and

intranets tend to have pretty long life cycles.

“The big picture”


HR systems(Oracle, SAP, etc)

Intranet News, guidelines,

phonebook, importantdocuments, search

Phonebook/ peopleprofiles

ERP (SAP & others)

(+ other line of business systems)

CRM

Partnerextranets

WebsitesCustomerextranets

eCommerce

Customapps

Documentmanagement

& project sites

Good intranet concept has to be an integral part of the ”biggerpicture”. And since internal systems have a lot of differences betweencompanies we will see different intranet concepts in the future also.

Make sure you understand the roleof your intranet before you make

the technology choice!… and there truly is

different kinds of intranet concepts!

Trend 1: Social layer for the enterprise

Is it something completely different and new? Should I buy it as a separate system? Is it going to replace email?


HR systems(Oracle, SAP, etc)

Intranet News, guidelines,

phonebook, importantdocuments, search

Phonebook/ peopleprofiles

ERP (SAP & others)

(+ other line of business systems)

CRM

Partnerextranets

WebsitesCustomerextranets

eCommerce

Customapps

Documentmanagement

& project sites

~ ”enterprise social layer” ~

Definitely something to think about when it comes to making the work life of office

workers easier. But still pretty early phaseconcept – especially since we already have

email as pretty good notification dashboard.

Prediction: Social feed as a stand-alone concept will not

become mainstream. However, it will merge with email clients

– and we’ll get a ”better email”.All systems will become more

social. We will havecommenting for timesheets, documents, proposals and

lunch menus!

Trend 2: Microsoft and the cloud

What is the biggest intranet vendor doingright now? What should the buyersunderstand from Microsoft’s plans?

Future of SharePoint

Documentmanagement Simple, social

intranets

Document-centriccollaboration

Report browsing

Simplecustomapplications

Dashboardsfor business teams

Partnerextranets(document heavy)

Enterprise social channel(Newsfeed)

Right now the on-premiseSharePoint 2013 is actually very

good in many things.


Documentmanagement & editing Simple,

socialintranets

Enterprise social channel(Yammer)


Report browsing

Simpledashboardsfor business teams

Simplepartnerextranets(document heavy)

Email, calendar, Lync, etc.


intranets


Report browsing





Sadly the on-premiseSharePoint is not getting any

better. It still can deliver, evenfor new projects, but don’texpect it to get any better.

”The next version of SharePoint” is Office 365, and it is already here.

SharePoint 2015 will just be a fancyservice package.



socialintranets



Report browsing





intranets


Report browsing





Simple customapplications

Single-sign-on point for theenterprise

Office 365 is not something youshould customize or use as a

platform. It wants to become ”thestarting page” for your tools.

The vision of Microsoft has turnedfrom ”big business portals” to

”light-weight app stores”. This is a significant strategy change.



socialintranets



Report browsing





intranets


Report browsing





Simple customapplications

Single-sign-on point for theenterprise

Microsoft is competing against Google and other cloud-only players right now. This is thebattle Microsoft needs to win. That is why all

the focus is in Office 365 right now.


News Guidelines

Employeehandbook

Business reports

Book a negotiation

room

?

Moving into Office 365 will require a majorintranet concept redesign for most

organisations – especially for bigger ones. And many won’t do the leap…

Currently Microsoft is doing a lot of connections to other systems, e.g. Dropbox, Box. If that continues, it might be very good news for ’SharePoint alternatives’ – and it would make it easier to build your intranet using other

systems. Also it might make it easier for using other documentmanagement systems. But we’ll see…

Typical intranet concepts and systems

Is everyone going to the cloud? What if my plans are not the same as Microsoft’s? Are

there other concepts than ”SharePoint concepts”?

Most typical concepts and systems

1) Socialpublishing

- Traditional intranets (1.0) with social features- Document management and teamwork is

mostly done using other tools and intranet is mainly seen as a communication tool

- Added complexity from multilanguagemanagement or having complex organizational structure and/or shared operations in differentcountries

2) Complexsocial

publishing

3) Management

portalconcept

- Intranet is also a place to view business reportscollected from different systems

- Employees can have limited access to different3rd party systems through intranet

4) Socialpublishing &

teamwork

5) Socialpublishing & teamwork & document

management

- Intranet is also the place for teams to discussprojects and share information.

- Profile pages are seen as ”employee’sdashboard” and a place to start their work

- Document management is seen as key feature.- Besides managing important documents the

intranet should be the main place for reviewing, editing and sharing project documents.

Recommendations

North Patrol Oy15

1. If your intranet concept is fairly traditional you have a lot of good options.

2. If you need good multilanguage management you should probably choose a tool likeEPiServer or any good web content management system since SharePoint/O365 doesn’twork very well for complex multilanguage/region scenarios.

3. The more complex your organization is, and the more targeted/profiled/personalizedfeatures you want, the less you probably benefit from SharePoint. Web contentmanagement systems and many portal tools are often better for truly complex scenarios.

4. And remember: document management doesn’t have to be a part of intranet!

5. If you want document management and a unified search, then SharePoint is the top choice.

– The hard choice right now is whether to go Office 365 or stay with on-premise SharePoint. If you go on-premise, just remember that Microsoft is not going to care about you very much for the next five years or so – and SharePoint 2015 (on-premise) will most likely be just a fancy service package.

… and whatever you choose, remember to adapt yourconcept to take advantage of the capabilities of the

chosen platform.

For simpler intranet scenarios Office 365 and many productizedintranet packages on top of O365 are actually very good. For

more complex scenarios you should be looking at alternatives. O365 is not going to support that kind of complexity very soon.

Especially really big corporations willbe evaluating WCM tools and portals

much more closely for intranet purposes in the near future…


Thank you.

- Twitter: @perttutolvanen and @NorthPatrol- Additional questions and comments:

[email protected] http://www.northpatrol.com

1. PROJECT PLANNING

2. CONCEPT3. REQUIREMENTS SPECIFICATION

4. TECHNOLOGY SELECTION

5. COMPETITIVE BIDDING PROCESS

6. PARTNER SELECTION

7. PARTICIPATION IN STEERING GROUPS

8. TRAINING AND SEMINARS

• Vendor- and technology neutral consultancyfor intranet, extranet and CMS projects

• Most clients are big organisationsheadquartered in Finland or Sweden.

• Contact: [email protected]

Software

Intranet systems beyond SharePoint in Scandinavia