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Knowledge-Sharing and Collaboration. One is Better Than the Other. Or is it? Erica Hurley Knowledge Consultant, University of Warwick
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knowledge sharing and collaboration…
one is better than the other!
September 2014Erica Hurley
knowledge sharing and collaboration…
one is better than the other!
or is it?!?
September 2014Erica Hurley
my journey here…
intranet 2104 - Berlin
world cafe
Yvonne Myles - Phillips 66
topic relevant to organisation‘knowledge sharing and collaboration… one is better than the other! or is it?!?’
Erica (KIN)
‘
world café discussions
my journey to knowledge & collaboration…
Post Office set aged 5
School
Local Govt - HB filing
Local Govt Accounting AAT
Finance Training Dept
Orange L&D/OD/KM
KIN
academic world business world
member organisationsfacilitator
team
associates/subject matter
experts
driven by KIN members led by KIN facilitators
involve subject matter experts
driven by KIN members led by IKON researchers
special interest groups
driven by KIN members hosted by KIN members
facilitated by KIN involve subject matter experts
roundtables and peer-assists
© Knowledge and Innovation Network
masterclasses
memberspace , discussion fora and webinars
Research projects
quarterly workshops
© Knowledge & Innovation Network7
member organisations…
© Knowledge & Innovation Network 8
connections
trusting relationships
common context
operating model rationale…
Lesser & Stork, 2001
knowledge in
knowledge storage/retention
knowledge in
knowledge storage/retention
knowledge in
knowledge out
© Knowledge & Innovation Network 12
3 generations of knowledge sharing
first generation - explicit knowledge
second generation - tacit knowledge
third generation - emergent knowledge
where knowledge resides
type artefacts
codified
knowledge assets
libraries
reciprocal exchanged between peers
communities
networks
socialised
emergent
innovative
focus on infrastructure for capture, collection and (possibly) re-use of artefacts
devleoping collaborative behaviours and knowledge exchange
providing conditions for enabling knowledge to maximise value
- just in time knowledge
wisdom
insights
knowledge
information
data
wikid model…
wisdom
insights
knowledge
information
data
wikid model…
incr
eas
ing
hu
man
co
mp
on
ent
wisdom
insights
knowledge
information
data
wikid model…
incr
eas
ing
hu
man
co
mp
on
ent
incr
eas
ed
valu
e to
org
ani
satio
n
world café discussions
AHA moment …
Davenport’s Kindergarten Rationale
you share with the friends you trust
you share when you’re sure you’ll get something in
return
your toys are more special than anyone else’s
you share when the teacher tells you to, until she
turns her back
when toys are scarce, there’s less sharing
once yours get taken, you never share again
KNOWLEDGE SHARINGtime we moved on?
Rupert Brunbimurch
COLLABORATION it’s where the sharing of knowledge takes place!!
Rupert Brunbimurch
