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Even if your intranet has a sparkling design, rich features, and comprehensive content, do people trust it as a reliable, accurate, and timely source of important information about your organisation? In this session, led by an internationally-recognised intranet manager, we’ll explore ways to make your intranet vital, relevant, and trustworthy.
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How to make your intranet worthy of trust
William AmurgisNetJets
Co-workers
Top leaders
Supervisor
Intranet
0% 10% 20% 30% 40% 50%
Most trusted source ofimportant information
TRUST: belief in the reliability, integrity, competence, or truth of someone or something.
79% of employees rank Trust as the #1 attribute of leadership Source: Towers Watson Global Workforce Study
20% trust business leaders to tell the truth Source: Edelman Trust Barometer
42% would trust their own boss Source: 2009 Harvard Business Review study
60% would trust a complete stranger Source: 2009 Harvard Business Review study
Tip 1: Show respect
Tip 2: Be accessible
Tip 3: Be consistent
Tip 4: Follow consumer trends
Tip 5: Pay attention to detail
Tip 6: Be fresh and timely
Tip 7: Bring the outside inside
Tip 8: Provoke reactions
Tip 9: Monitor all activity
Tip 10: Respond to feedback
