Ibm maximo space management for facilities

© 2009 IBM CorporationIBM Confidential

Maximo Space Management for Facilities

Kim Woodbury, Product Manager

© 2009 IBM Corporation

Smart Facilities Forum

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Maximo’s History in Facilities Management Maximo has been providing Facilities Management solutions to large enterprises across various

industries for almost two decades Historically, Maximo has focused on the Facilities Maintenance portion of the Facilities Management

market Maximo is the market leader with 25% market share * A long-standing Facilities Management Users Group with over 600 active members

• JCI• UNNICO• McCarran Airport• General Dynamics• LAUSD• APS• Woolworths• The Venetian

• Target• IBM RESO• US National Parks• Purdue University• Calgary Catholic School District• Alberta Health• Brookhaven National Labs• GSA

Representative Customers -

…. extends facilities maintenance to facilities management * ARC EAM/CMMS Solutions Worldwide Outlook, July 2009



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Education and Higher Ed Hospitality Retail

Health Care

Manufacturing

Public Sector

Facilities Customers represent a variety of industries

Service Providers



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Energy & Environmen

t

Portfolio Management

Work Orders

WorkforceManagement

Lock & KeyManagement/Reservations

Assets Data Center Infrastructure Management

Capital Project Management

Supply Chain / Materials

Management

Service Management

Contract Manageme

nt

Space Management

Energy SpaceOperations



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Using Maximo Asset Management to manage facilities

Office Space Hospitality K-12 & Higher Ed

Healthcare & Hospitals Public Sector Internal & ExternalService Providers

Provide end-user portal to create new service requests for facilities-related issues.

Ensure power/HVAC is supplied to the gaming floor for continuous operations.

Schedule maintenance on a seasonal basis when students are on break.

Asset maintenance history & warranty information on critical equipment is readily available.

Assign work requests more efficiently & provide new assignments through mobile devices.

Manage multiple customer agreements supporting service level agreements and billing.

Finance

Ensure HVAC and power availability to the data center to support banking activities.

Transportation

Airport elevators and escalators must be 100% available to ensure customer satisfaction.



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Product Portfolio – New Space Management offerings available 2H 2010Core Solutions

UtilitiesLife SciencesNuclear Power

Linear AssetsCalibration

Industry Solutions

Add-On Solutions

Integration Solutions

SAP ERP Adapter Adapter for MS Project

Transportation

Asset Configuration Manager

Government

Spatial

Oracle ERP Adapter

Adapter for Primavera

Change & Corrective Action Mgr

Scheduler

Oil & Gas

ArchivingService Provider

MX Mobile Inventory Mgr

MX Mobile Asset Mgr

MX Asset Management

MX Asset Mgmt Essentials

Tivoli Asset Mgmt for IT

Tivoli Service Request MgrTivoli CCMDB

SMART Mobile Work Mgr

SMART Mobile Inventory Mgr

SMART Mobile AuditorMX Mobile Work Mgr MX Everyplace

MX for Energy Optimization

MX Space Mgmt for Facilities

MX for DCIM



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Facilities Operations

• Asset & work mgmt

• Supply chain• Reservations• Key mgmt

Space Management

• Space Utilization

• Capacity Planning

• Move, Add, Change

• Chargebacks

Real Estate Portfolio

Management

• Lease mgmt• Operating

expense mgmt

Capital Project Management

• Condition Assessment

• Construction Estimates

• Budgeting • Project mgmt

Data Center Infrastructure Management

• Utilization • Allocation

planning• Move, Add,

Change• Cable mgmt• Power &

Cooling

Service Management

• Facilities Service desk

• Service Level Agreements

• Contracted Services

• Customer Billing

Energy and Environmental Sustainability

• Utility Tracking• Carbon output• Thermal

mapping• Asbestos

tracking

GBS PPMS

Maximo core functionality addresses most requirements for Facility Operations

Maximo configuration or partner solutions

Drawbase has a space planning solution plus a solution for similar needs inside the datacenter;

Service Management needs are met by Maximo, Maximo Service Provider and Tivoli Service Request Manager

MAXIMO TODAY 2H 2010 1H 2011 (desired)

FUTURE



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Service Management

Work Management

Follow-upWork

InitiatedWork

PlannedWorkScheduled

Work

M gt.Data

M gt.Data

DesignStandards

UnplannedWork

ProjectWork

WorkStatus

WorkInitiation

WorkPlanning &Estimating

WorkManagement& Tracking

WorkReporting &

Closing

WorkScheduling

Design

M gt.Data

Project Management

Estimating

BudgetsCapital PlanningProjects

Energy & Environment

Env. Impacts Energy Impacts EH&S

Waste Carbon Utilities

Intelligent Building Systems

Energy Management

Security Building Automation

Facilities Operations

Asset Management

Space Management

Security Access

Key Control

Room Reservations

Alternative Workspace

Service Desk Service Level Agreements

Billing ChargebackSelf Service

Move Management

Move RequestScenario Planning

Graphical Floor Plans

Utilization

Occupancy

Corporate Systems

Inventory

Contracts

Supply Chain

Procurement

Human Resources

Financial Systems

Document Mgmt

M gt.Data

Maximo Facilities Management Solution Map

Portfolio ManagementProperty Hierarchy

Acquisition / Disposal

Building

Floor

Space

Valuation

Lease/ Rental

Data Center Infrastructure

Condition MonitoringAsset Records

Warranties

CablingPM Schedules

Condition Assessment



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Maximo Space Management for Facilities

Maximo Data Center Infrastructure Management

2 New Offerings available September 2010Fully integrated solutions provide facilities management capabilities from a single

vendor to support FM business process across an organization.

Addresses Key Challenges– Reduce cost of occupancy by

understanding and managing space utilization

– Accurately chargeback based on actual space allocation

– Meet regulatory requirements– Manage moves, adds, changes– Provide visibility to assets, locations,

people, work orders, infrastructure



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Maximo Space Management For Facilities

Key Capabilities Space Management & Accounting IT Infrastructure Management LAN and telecom information Move Management Occupancy Management Business continuity and safety information Mechanical, Electrical, Plumbing Lock & Key Management Building Infrastructure Management Business Resumption/Contingency Planning Hazardous Condition Tracking AutoCad and Microstation Compatible

Integrated Computer Aided Facilities Management (CAFM) with Maximo Asset Management to address the challenges faced by Facilities Managers:

• Increased emphasis on employee mobility and flexibility• Total cost of occupancy is an organization’s 2nd largest cost

• Reduce costs by managing occupancy levels• Track energy costs based on building usage/occupancy



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Import/Export CAD Documents

Drag and Drop Configuration

Multi-revision support

Support Individual or Group Moves

Optimize space utilization

What-if scenarios

Increased Service Levels

Reduce Labor Costs

Drag and Drop capabilities

Reduce costs through consolidation

Regulatory Requirements

Implement more Energy efficient configuration

Avoid unnecessary facility expansion

Charge-back based on usage

Trace mechanical, electrical, telco, plumbing from point to point

Understand dependencies, locate shut off

Space Design Cable ManagementOccupancy Management

SPACE MANAGEMENT

Move Management



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Data Centers run on complex infrastructures

H2OIce

Pumps

Chiller

Precision Cooling

Utility

Central UPSPower Distribution Units

Facility Network

DC Power

Low Voltage600VAC Eqpt

GeneratorParallel or Transfer Eqpt

Utility,Rates, Incentives SubstationCommunicating Revenue Meter

CHP Fuel Cell, MicroTurbine or Turbine

Power

CoolingMonitoring and Control

CoolingTower

Medium Voltage>600VAC Eqpt

$

Utility

AlternativePower

Utility

Compute• Main Frames• Volume Servers• Blade Servers

Storage• SATA Disk• Tape• Blended

Network• Corporate Networks• VoIP• Integrated Blade/Switch• Network closets

In-Row Power• Modular UPS• Rack Mount PDUs

In Row Cooling• Rear Door Heat Exchanger• Liquid Cooling Racks• Overhead Cooling

IT and Networks

Security…UPSBattery

Service Level Agreements

IT

Compute

Storage, Network

In-row Power

and Cooling

Raised Floor

Data center infrastructure includes:

• Traditional IT equipment and networks• Power systems, cooling components, generators, the associated switching equipment, patch panels, cables• The actual space associated with all these assets, including the data center floor-plan



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Provide data center and facilities management a common view of the infrastructure

Understand the impact of Moves, Adds and Changes on space and power capacity constraints

Optimize infrastructure to extend the life of the data center and reduce operational cost

Improve visibility of data center infrastructure - what do I have, where is it, who owns it and how does it connect

Mitigate risk of system downtime through tighter control over the infrastructure

DCIM Challenges



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New: IBM Maximo Data Center Infrastructure ManagementMaximo Data Center Infrastructure Management visualizes and manages the physical infrastructure of the data center including IT and non-IT assets, facilities, space, power, cabling and network connectivity.

HighlightsVisualize data center space, including top view and rack

elevation view From visual representation drill into details of a specific

location, asset or equipmentView point-to-point connectivity of data center assets and

equipment Plan Moves, Adds and Changes based on space and

power capacity, and heat dissipationScenario planning to determine future configurations Integration with Tivoli Asset Management for IT allows

exchange of asset data and leverages workflow engine from data center drawings

Reduce operational costs and mitigate risk by enabling more optimal use of the data center infrastructure

Provide facilities and data center management a common view of the infrastructure



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Space Planner

Self-Service Requestor

CXO

Maintenance Manager

Planner/ Scheduler

Maintenance Engineer

• Efficiently execute Move/Add/Changes

• Consolidate Space• Make better Lease/

Rental decisions

• Understand occupancy and usage across entire portfolio

• Allocate costs by usage• Regulatory Requirements

• Accurately request service based on location

• Visibility to nearby work

• Visibility to assets and dependencies for better work execution

• More effective capital project planning

• Understand asset inventory

• Better schedule resources based on work location

• Reduce downtime by understanding asset relationships

• Understand asset dependencies for minimal impact on building occupants

• Reduce travel time due to accurate work location

Data Center Manager

● Manage DC IT & energy costs, planning, & consumption

● Design & manage DC layout● Buy, implement, maintain DC

infrastructure assets including IT, UPS, PDU, CRAC

Space Planning provides important benefits across the organization



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Understand Square Footage and Space Utilization

Reduce the cost of outsourced service contracts by negotiating based on actual space requiring vacuuming vs. mopping.

Healthcare and Hospitals

INDUSTRY

No visibility to current space including details of square footage by usage type.

PROBLEM

IMPACTEXAMPLE

Ability to see total area covered by carpeting vs. tile taking into consideration fixed furniture like countertops.



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Visibility Mechanical, Electrical, Plumbing Infrastructure

Better decisions and time saved in repairing the leaking pipe.

INDUSTRY

When there is a water leak it takes time to indentify the shut off valve and impact may not be apparent.

PROBLEM

IMPACTEXAMPLE

Service Request that there is a leak in the kitchen, but turning off the water also makes water unavailable to the lab next door.

K-12 and Higher Education



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Better Utilization of Current Space

Avoid Lease/Rental costs by reconfiguring current space according to BOMA guidelines.

Office Space

INDUSTRY

A new lab is required for a new business unit and it is not clear if new space is needed or the current building can accommodate the request.

PROBLEM

IMPACTEXAMPLE

Current cubes allocated to individuals are not being utilized, and others exceed the recommended square footage of a standard office cube.



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Track Keys and Locks

Associating Locks to Doors and Keys to Locks and tracking ownership electronically enables greater visibility and accountability.

Airport Terminal

INDUSTRY

Current tracking of Keys includes spreadsheets and clipboards to sign in and out.

PROBLEM

IMPACTEXAMPLE

Ability to match clearances and authorization from a person record to their key ownership allows for greater security control.



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Sustainability Initiatives

Obtaining LEED certification helps reduce energy costs and impacts the public image for an agency.

Manufacturing

INDUSTRY

Working towards LEED certification requires that landscaping be improved from a water efficiency standpoint, but without understanding square footage it’s impossible to determine current coverage.

PROBLEM

IMPACTEXAMPLE

Tracking the amount of Water Efficient Landscaping give varying credits for 50%, 75% or 100% improvement which is tracked by square footage.



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Meet Regulatory Requirements

Remove risk of financial penalty for non-compliance..

INDUSTRY

Unable to accurately meet regulatory requirements..

PROBLEM

IMPACTEXAMPLE

Understand actual space utilization to accurately report on a quarterly basis.

Public Sector



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Emergency Management

Ability to respond effectively to emergency situations..

INDUSTRY

Evacuation routes need to be provided to local authorities.

PROBLEM

IMPACTEXAMPLE

Understand where handicapped personnel, emergency equipment (fire extinguishers) and hazardous materials are located within the building.

Financial



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Move ManagementReduce the time and resources required to execute personnel moves.

Self-Service Requestor

End User creates a new Service Requests for a move

based on availability and authorization shown on

floorplan

Manager

Request is routed through workflow for approval

Space Planner

Planners confirm more and assign work order for execution

Movers

Move is executed including furniture, phone lines, LAN and

artwork

Maximo Asset Management

Maximo Space Management

Allocated space is updated and internal department

charges adjusted appropriately.

1

2

3

4

COO/CFO

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Space Allocation/Occupancy



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Important Links

Learn more about IBM Facilities Management on the web

Join the IBM Asset Management Community

Read the IBM Asset Management Team Blog

Join the IBM Asset Management Group on LinkedIn

Follow IBM Asset Management on Twitter

Check out IBM Asset Management on Flickr

http://www-01.ibm.com/software/tivoli/solutions/facilities-management/index.html

http://www-01.ibm.com/software/tivoli/solutions/facilities-management/index.html

http://www.ibm.com/communities/assetmanagement

http://www.ibm.com/blogs/assetmanagement

http://ow.ly/18hhU

http://www.twitter.com/MaximoMary

http://www.twitter.com/MaximoMary

http://www.flickr.com/photos/38458067@N08

http://www.flickr.com/photos/38458067@N08



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Thank you!

Questions?

Contacts:Kim WoodburyProduct Manager. [email protected]

Vikul BantaProduct Manager, [email protected] 1-978-899-2622

mailto:[email protected]



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Ibm maximo space management for facilities