In-Plant PanelChampions Engage for the Future

Moderated by Elisha Kasinskas

Marketing Director

Rochester Software Associates

REMAINING RELEVANTSection 1 of 6

PANELISTS:

IN-PLANT PANEL:CHAMPIONS ENGAGE FOR THE FUTURE

University of OklahomaState of Colorado

Dynamic FundsMichigan Farm Bureau

How does your in-plant print center stay

?relevant

We run ideas past valued customers before adding new services. Keeping the customers apprised of our advances and advantages iscritical.

“ “

We watch and learn from our commercial counterparts, leveraging those learnings inside state government.By knowing our agencies’ missions we can offer the

most relevant services.

“ “

“ “Our relevancy is gauged bythe success we have in

morphing these solutions for other agency customers.

We saw a need for business continuity planning and began offering the service. We used the center during a G20 Summit and found that people loved working in our facility.

We listen for issues and try to solve them.“ “

“ “By staying current about marketplace technology & opportunities, we are viewed as a resource. Meeting customer needs and timeframes assures our relevancy to our customers.

For more information or to view the entire set of questions and panelist answers from the session, visit:

bit.ly/championpanel