Global innovations new brochure 2016

www.giinfotech.ae

Global InnovationsP. O. Box : 112664 Off. No. 501 Montana Commercial CentreZabeel Road, Karama, Dubai, UAE Tel. : +971 4 379 5722Fax : +971 4 379 5723Email: [email protected]: www.giinfotech.ae

Global Innovations International FZ LLCP. O. Box 112664 DIC Building 13, Office No 105Dubai Internet City, Dubai, UAE

iTiNERARY

Empowering Tourism With TechnologyEnterprise Software Solution for:

Travel & Tourism Companies Destination Management CompaniesTravel Wholesalers Tour Operators Travel Management OrganizationsFleet ManagementCar Hire

T r a v e l T e c h n o l o g y C o m p a n y

GL BALOI N N O V A T I O N S

www.giinfotech.ae

Introduction

Global Innovations is a leading Travel Technology & Solutions company that provides software solutions to DMCs (Inbound

Operators), Travel Wholesalers (Outbound), Travel Agents and Hajj & Umrah Operators which enable them to fully automate

their business processes. Our company also specializes in the automation of the Holiday Travel segment of the Travel & Tourism

industry, thus we take pride in being a “Holidays System Expert” with a focus on bringing unparalleled solutions at all times.

Our flagship software product, I-Itinerary, is a complete enterprise software solution which is being used by the majority of

DMCs to power their business. With I-Itinerary, services including Hotels, Apartments, Transfers, Tours, VISA and Packages can

be managed in the system efficiently.

Global Innovations can be a one stop shop for all business solution needs. We have a dedicated and qualified team that can

handle the software such that we deliver your requirements. We don’t just come as a software vendor; we can also help setup

industry best practices and train your staff to get maximum efficiency and quick return on your investment.

I-Itinerary Modular Distribution & System

The following modules are included in the system :

Contracting Module (Data Entry)

B2B and B2C Module (Online Booking Engine)

Back Office (Reservation) Module and MIS Reporting

Financial Accounting Module

Supplier Online Module (Extranet)

General Sales Agent (GSA) / White Labeling

XML Connectivity with Suppliers

XML Connectivity with Customer/Agent

I-Itinerary’s advanced version also includes a Business Intelligence Module which helps in trend analysis, planning, reporting

and forecasting, as well as provides Dashboards, KPI’s, Score cards and detailed MIS reports.

I-Itinerary modules facilitate the automation of the following departments:

Reservations Operation

Traffic (Logistics) Tours (Excursions)

Visa Finance

Sales and Marketing

I-Itinerary as a solution covers all current business solution needs and future IT needs including XML-based product distribution.

Contracting Module (Data Entry)

A data entry module where you define your customers (agents), regions/markets, markup policy, suppliers, products and

complete inventory with the governing business rules for selling each type of service such as Accommodation, Excursions,

Transfers, Visa, Packages and Car Hire.

www.giinfotech.ae

Key Features & Advantages

Accommodation (Hotel & Apartments)

Supports all types of rate entry

Easy user interface with minimum clicks:

• Contracted rates & Supplements

• Different types of promotions such as early bird (discount offer), tactical (free night),

general upgrades such as BB to HB (combinable and non-combinable offers)

• Automates cancellations policy & No Show Policy

• Room Occupancy Automation (Adult, Extra bed & Child policy) • Room Allocations & Free Sale

• Stop Sale & Black out • Compulsory or Optional Gala Dinner

• Minimum stay condition

User Defined Markup Structure

• Product level • Customer level • Category level

Product Profile creation for selling & displaying media content on B2B/B2C

Excursions & Transfers

Supports all types of rate entry such as per person and per vehicle

Easy user interface with minimum clicks to enter separate rates for adults & children

Cancellation Policy and Stop Sale

Supports Product level, Customer level & Category level markup

Product Profile creation for selling & displaying media content on B2B/B2C

Visa

Rate for different types of VISA / Meet & Greet Service

Supports Product level, Customer level & Category level markup

www.giinfotech.ae

Customer

Customer Profile creation & assigning regions for serving rates

Assigning Markup

Fanatical & contractual business rules

CMS for maintaining customer documents such as contracts

Supplier

Properties distribution based on agents

Supplier profile creations

Fanatical & contractual business rules

CMS for maintaining supplier documents such as contracts

Supports Multi-currency

Outward XML (Customer’s API): OTA compliant set of web services which can be integrated with the customers system as a plugin so that the customer can

access and sell all the inventories.

Passing all inclusive rates on “All board basis” increasing the productivity of the customer and thus improving the sales

Option for customers to search, book, retrieve and request cancellation using web services

Feature to download and import static data using descriptive info web service

B2B Module (Online Booking Engine for Agents) A web-based booking engine for customers (agents) in searching inventories and making bookings for

various services by paying through different financial arrangements like credit limit, bank guarantee and

credit card payment gateway.


Advanced search options for retrieving wider inventories and alternatives

Seamless integration with Contracting as well as with the suppliers and Back Office to display the best available rates and

show real-time inventories

Booking Management :

• Ability to book multiple services simultaneously

• Displays bookings with deadline and latest bookings for easy monitoring and follow ups

• Attractive search result display with grid view, list view, block view and map view

• Combination of filters to customize results according to budget, location and Hotel category

• Rate breakup with the customized terms and conditions

• Displays profiles and images

• Tariff download and printing option in multiple formats like Excel and PDF

• Option to send product profiles through email

• Bookings in multiple currencies

• Hotels selection for comparison

• System-generated vouchers, invoice and outstanding statements

Administration option for the customer to create sub-users and define user roles

Alerts and Email Notifications

www.giinfotech.ae

B2C Module (Online Booking Engine for Direct Consumers)A web-based booking engine for direct consumers in searching inventories and making bookings for various services by paying

through payment gateway integration.



Seamless integration with Contracting as well as with the suppliers and Back Office to display the latest rates and show

real-time inventories.

Booking Management :

• Ability to book multiple services simultaneously

• Displays bookings with deadline and latest bookings for easy monitoring and follow ups

• Attractive search result display with grid view, list view, block view and map view

• Combination of filters to customize results according to budget, locations and Hotel category

• Rate breakup with the customized terms and conditions

• Displays profiles and images

• Option to send product profiles through email

• Bookings in multiple currencies

• Hotels selection for comparison

• System-generated vouchers and invoice

• Personalized User login

Alerts and Email Notifications

Web Activities for Trend Analysis

www.giinfotech.ae

Back Office (Reservation) Module & MIS Reporting

A reservation module which allows the staff to process bookings within a set discipline of business rules

and regulations and validations by automating quotes preparation, booking forms, voucher, and invoice

generation.


Call center module – Users can make bookings on behalf of customers


Booking Management:

• Supports all types of booking categories such as GIT/ FIT

• Allows all operations on booking such as Amendments, Confirmation, and Cancellations

• Can suggest alternate service to B2B client

• System-generated vouchers in various formats

• Facilitates bookings and invoicing in multiple currencies

Visa Management: by updating status & sharing documents

Due date reminders (auto-generated email) for customers receivables

Traffic Management for assigning Fleet/ Driver/ Guide & Airport representatives

Reports & Dashboards for productivity of supplier, customer & internal staff based on various categories

Allows pre-defined itineraries with standard template for speedy booking

Bulk bookings for excursions

User control with role-based access and validation on operations

www.giinfotech.ae

Financial Accounting Module Acoremoduledesignedtocaptureanorganization’sfinancialtransactionsinamannerwhichsatisfies accountingoftransactionssuchasreceivable,payablesetc.Italsocoverstheneedforinternalandexternal reportingsuchasTrialBalance,BalanceSheet,AgeingReports,RevenueReports,Bankreconciliationand others.TheFinancialAccountingModulecansupportandautomatefinancialpostingsandreportsasitis tightlyintegratedwithothermodules.


Comprehensivefinancialaccountingsystemtailor-madefortravelandtourismindustry

Abilitytomanage&controlmultiplecurrencies

AutomaticpostingofbookingtransactionssuchasSales,Purchase,DebitnoteandCreditnotewhichrelieves theaccountantsofmajordataentry

CostAllocation-ToursandSafariCostingisafeatureintegratedwiththeFinancialAccountingModulethatcanprovidecomplete cost estimation solution

Paperlessoffice-Supportingdocumentsofeachtransactioncanbeuploadedinthesystemandcanbeviewedanytime

Mid-office cashier settlementprocess forwalk-in customers is seamlessly integratedwith FinancialAccountingModulewherecashierreceipt,refundandcashiersettlementarefullyautomated

Documenttracehelpstotrackandviewalldocumentspertainingtoabookingwithaclickofabutton(invoice,purchasebill,receipt,payment,debitnote,creditnote,etc.)

Enterpriseswithmultiplebranchescanoptimizeoperationalefficienciesandcontrolwithintheirvariousbranches --theFinancialAccountingModuleenablessynchronizationandconsolidationofdatatobesharedandsavedonboththecentralizedsystemattheheadofficeaswellasatbranchlevel

Bankreconciliationhelpsthefinancialusertomakefasterreconciliationandgetinstantreconciliationreportwithoneclick

Two-leveldocumentapprovalallowsanydocumenttobeverifiedandauthorized

Post-datedchequefeatureallowstheusertokeeptrackoffuture-datedchequeswhicharetobeencashedandpaidalongwithautoposting

Two-wayintegrationwithothermodulesprovidesusefulinformationeventonon-financialusersoftheCreditLimit, CreditUtilized,OutstandingStatementsandothers

TransactionStatisticsAnalysisgivescompletedetailsofthebookingswithregardtoprofit/lossmadeaboveorbelow acertainpointandincludesinvoices,purchases,journalvouchers,debitnotes,creditnotesandacomparisonofsalesandpurchase(backoffice)

I-Itinerary Software Solution

Services

REPORTING & BUSINESS INTELLIGENCE

Hotel Apartment Transfer Excursion Visa Packages

Financial Accounting Module Reservation & Back Office Module

Accounts receivableAccounts payableGeneral LedgerAccounts reconciliationAuto postingSales budgetingMulti currency statementCredit Control with Ageing analysisTransaction statisticsCash FlowManagement reportsFinancial reportsIntegrity CheckFixed Asset ScheduleBranching

Online Booking Online Booking Map Based Search Map Based Search All Board Basis All Board Basis All Inclusive Rates All Inclusive Rates Booking Management Booking Management Booking Management Notification & Alerts Notification & Alerts Excel Tariff Publishing Excel Tariff Publishing

Dynamic & StaticDynamic & StaticPackaged ProductPackaged Product

Service level markupsService level markupsPre-defined ItinerariesPre-defined Itineraries

Package media

Supplier ExtranetAllocations Management

Stop SaleBlackout

Booking Confirmation

OTA Compliance All Board Basis All Inclusive RatesXML Operations Online Cancellation

Booking ManagementPackages / Pre-defined Itinerary

Rooming ListGuest Reports

Traffic Sheet ManagementTour Manifest Management

Visa ProcessProductivity Reports

Due Date Reminder / SchedulerDashboards

User Control

Packages

Contracting Module

Contract Management Room Inventory Seasonality Credit Limit Management Promotions / Offers

Supplier Product Profile CMS(Content Management System) Room Category and Occupancy Mapping Tariff Remarks Minimum Stay Management Enable/Disable Options

Product Rate Entry Promotions and Deals Room Allocation Management Stop Sale and Free Sale Management Business Rules and Terms & Conditions Cancellation Policy & Child Policy Management Markup

Contract management Profile XML Integration (In/Out) Credentials for Online Booking Payment Gateway Credit Facility Multiple Currency Mapping Multiple Market Mapping Multiple Consultant Product Mapping Markup Management

Customers

B2B B2C GSA

Point of Sale

XML WHITE LABELING

Extranet (Supplier Module)GSA Enhanced area of operations Enhanced area of operations GSA Customer profiles GSA Customer profiles Manage Booking Daily Sales Report Daily Commission Report

www.giinfotech.ae

Mapping feature for income and expenditure helps businesses see at a glance income earned from a source against the expenditure against that source

Validations in the front end as well as the back end ensures data flow from the back office to accounts are accurate

In Built Reporting, Profit & Loss Account, Balance Sheet and others can be extracted from previous year (different formats like ‘ T format’ etc.)

Additional internal reports which combine the data from Reservation & Back Office with Accounts provide Consultant Revenue report and Customer Revenue report with details such as revenue-generated based on booking, and details of the pax involved

Consolidated invoicing allows combining number of customer invoices into a single document

Multiple print options facilitates printing any number of invoices in a single print

Other features - Booking un-post, Add Favorites, E-mail reports, Asset Management, Budgeting, Dashboards, Cash flow,

Account Reconciliation, etc.

Supplier Online Module (Extranet)

www.giinfotech.ae

This module enables DMCs to enhance the supplier process and provide the best possible solutions for yield management. This not only helps in increasing hotel occupancy rates but also provides the best possible rates for hotels and other services. It also allows the suppliers or hoteliers to publish last minute offers and allotments.


Rates & Supplements

Different types of promotions such as Early Bird (discount), Tactical (free night), general upgrades such as BB to HB (combinable and non-combinable offers)

Automates Cancellations Policy/ Child Policy/ No Show

Room Occupancy Automation

Allocations and Free Sale

Compulsory or Optional Gala Dinner

Minimum stay condition

Stop Sale

Blackout

Booking Confirmation and Rejections

Booking Approval Links: sends a web link to supplier for viewing the booking details and instant approval/rejection

GSA Module / White Labeling

A web-based module for DMCs to enhance the area of operations by appointing a customer (agent) as a

“General Sales Agent” for that region and sell DMC’s inventory on the white labeled B2B website.

It enables the general sales agent to:

Set up its own Markup

Register its own customers and create their profiles

Keep a track of all the bookings done by different customers through white labeled B2B

Generate daily sales report and commission report for GSA to track sales and commissions earned

XML Connectivity with Suppliers

This is an OTA compliant set of web services which can be integrated with the suppliers system.

Seamless integration with the suppliers system to display the latest rates and show real-time inventories

Real-time booking confirmation and cancellations

Business Intelligence Module This is a high level module providing value intelligence to business decision makers. Since

I-Itinerary is a full fledged ERP, it emerges as a strong Business Analysis architecture built according to

the international standards and best practices, utilizing a state-of-the-art technology for which reliability

and accuracy is proven.

www.giinfotech.ae


All themeasures related to your business are available and viewable from every dimension in a robust and flexible

architecture that brings all your data in one data-warehouse in an organized fashion.

Ifyouconsiderviewingyourprofit(i.e.measure)pertimeandforeachsupplier(i.e.dimensions)inonereport,thesystem

allowstoextracthugenumberofothermoresophisticatedreports(asmanyasmillions)includingeveryreportthatmight

be of interest in a surprisingly convenient and organized way.

In today’s technology era it’s essential to have PredictiveAnalysis,TrendAnalysis, KPIs, Scorecards andDashboard.A

predefinedsetof thesedecisionsupportviews isaccompaniedwiththeBIModulethatgivesyoua360viewofyour

business.

FollowingpredefinedviewsrepresentssampleofthereportswhichcanbeextractedfromtheBusinessIntelligenceModule:

Dashboards

•Top10customer(roomnight,volume)

•Top10customerproducts(basedonsupplier)

•Top10suppliers(roomnight,volume)

•Top10consultants

•Top10regionalperformance

•Top10salesman(roomnight,volume)

•GIT&FIT

•Salesbudget

Scorecard

• Region Analysis

•BookingCategoryWiseAnalysis

•SupplierAnalysis

•CustomerAnalysis

KPI

•Bookingvs.Cancellation

•Searchesvs.Booking

•Quotesvs.Booking

www.giinfotech.ae

We offer 3 automation solutions for various business and operation needs of all kinds of DMCs and Tour Operators

Basic Version

The Basic version is a solution for small tour operators with budgetary constraints. It automates day-to-day operations and

enables companies to make bookings for accommodation services, and execute ground handling and transfer services. This

version takes your business to a higher level by increasing operational efficiency.

For small tour operators

Limited users

Low budget

Provides Basic Accounting and Reservation System

Allows offline booking on non-contracted rates

Standard Version

The Standard version of I-Itinerary is a solution designed for mid-sized DMCs and tour operators. This version has more

functionalities designed to improve overall operations. It also allows companies to feed their own contracts and inventory into

the system for making bookings both on contracted and non-contracted rates.

For mid-sized DMCs and tour operators

Fair number of users

Allows online and offline booking

Can utilize allocations for contracted and non-contracted rates

Can feed contracts/inventory into the system

Enterprise Version

The Enterprise version is a complete ERP solution particularly suitable for large-scale DMCs and tour

operators. It has all the options and features to automate all departments with seamless integration. This version comes with

a built-in platform ready for web-services distribution.

For large DMCs and tour operators

Unlimited number of users

Provides all the options for automation:

• Contracting

• Sales

• Operations

• Reservations

• Visa

• Financial Accounting

Tariff download in Excel & XML format

Fleet Management

Multi branching module to automate all branches

Additional Modules: GSA, Supplier Extranet, Business Intelligence, Web service based distribusion, HRMS and Dynamic Packages.

www.giinfotech.ae

Features Basic Version Standard Version Enterprise Version

≤ 5

Automation solution customized for all DMCs and Tour operators

upto 2

Fixed

Generic FIT, GIT and Packages

Optional

Optional

FIT, GIT and Packages

Limited Booking and MIS reports All Reports

User De�ned User De�ned

6 to 25 UnlimitedNo. of users

Pro�le-based selling

Multiple mark up levels

Multiple currency

Market structure

CRM

Booking types

Quick booking for multipleexcursion

Direct connectivity from Backo�ce to B2B

Allocation utilisation for o�ine bookings

Switch supplier

Excel Tari� extraction

Dashboard

Reports

Multiple Branching

Accounts dashboard

Autoposting

Two level document approval

Document Management

Cost Allocation

Credit control management

P&L and Sales Budgeting

Multi-currency statements

Booking unposting

Year End closing procedure

www.giinfotech.ae

I-Itinerary for Hajj & Umrah

This software is a powerful automation tool that can completely manage and perform Hajj and Umrah

operations. It’s a full system which not only automates various point-of-sale (POS) systems but also the

customer service aspect and execution of the bookings, all of which are crucial for the Hajj and Umrah trade.

Services

Arranging and managing the guests’ itinerary (airport, hotel etc) for Hajj and Umrah is not an easy task. Our Hajj and Umrah

software offers various services that correspond to the demands of the trade. With this, you can completely automate the

ground handling services, selling, procurement and the day-to-day financial activities of the accounts department.

Hotel Transfer

Mazarat Visa

Excursions


Manage last minute inventories

Flexibility on all functionalities to match the dynamics of the Hajj & Umrah business rules

Apply your own business rules on top of each services

Create exclusive packages which can also be distributed from various POS available

Get connected directly to suppliers, partners, customers or other businesses

Connect your business anywhere, at any time

The software increases efficiency and maximizes business opportunities

Cost allocation

Multiple suppliers in one service

Static or Dynamic Packaging (non-air service)

Extranet

Mazarat management

Hotel allotments control

Supports all kinds of package requirements

www.giinfotech.aewww.giinfotech.ae

Global InnovationsP. O. Box : 112664 Off. No. 501 Montana Commercial CentreZabeel Road, Karama, Dubai, UAE Tel. : +971 4 379 5722Fax : +971 4 379 5723Email : [email protected] : www.giinfotech.ae

Global Innovations International FZ LLCP. O. Box 112664 DIC Building 13, Office No 105Dubai Internet City, Dubai, UAE

iTiNERARY

Empowering Tourism With TechnologyEnterprise Software Solution for:

Travel & Tourism Companies Destination Management CompaniesTravel Wholesalers Tour Operators Travel Management OrganizationsFleet ManagementCar Hire

T r a v e l T e c h n o l o g y C o m p a n y

GL BALOI N N O V A T I O N S