Functions & technology of bpm and soa tcm62 43040

Presentation Title Date

Author Page 1

BPM + SOA Basics Seminar

The Functions & Technology of BPM+SOA

Andy Jones

Presales Manager

BPM + SOA Basics Seminar | Page 2

BPM + SOA Architecture


Author Page 2


Enterprise SOA(Application Modernization, ESB, B2B, Integration (EAI))


Your Organization Probably Looks a Little Like This…

Packaged

Applications

Custom

Applications

Legacy

Applications

External

UsersInternal

Applications

Partners

& Suppliers

SMTP EDI RPC SOCKETS XXX YYY

Flat Files Message Queue SOAP XML FTP POX


Author Page 3


The Integration Challenge Grows

BPM + SOA Basics Seminar | Page 6The New Software AG: The Leader in Business Infrastructure Software | Page 6

The Evolution of the Software Industry

Build Buy Compose

Core systems• Corporate payments

• Claims management

• Billing system

Business Infrastructure•Process Automation

•SOA and Governance

•Integration

•Modernisation

•Web Services

•Integration

1970 1990 200019801960 2010

IT Focus

2020

Supporting systems• HR

• Payroll

• CRM


Author Page 4


Architectural Maturity

Application

Silo

Application

SiloStandardised

Technology

Standardised

TechnologyRationalised

Data

Rationalised

DataModular

Architecture

Modular

Architecture

EAI

B2B

BPM +SOA


EAI (Integration Suites) started

with application integration and

have been evolving

The next generation “Integration”

� Combines traditional EAI and ESB

functionality

� Focused on Web services standards

� Includes ability to integrate existing enterprise applications

� Solution is identified as an ESB

EAI + ESB = Today’s ESB

EAI

2003

1998

2007 and Beyond

The ESB and EAI Evolution

ESB

ESB’s are focused

around service

based Integration


Author Page 5


What is the webMethods ESB Platform?

webMethods ESB

(Integration Server)

Developer & Adapters

webMethods B2B

(Trading Networks)

Optimize for B2B

Methodology

+

+

+

+

webMethods ESB Platform

Profile of Typical Customers

¬ Integration Backbone

¬ B2B Integration

¬ SOA Enablement

webMethods Broker

¬ Over 1,200 Customers

ESB Platform Sales

¬ 62% of overall license revenue in

webMethods FY 2007 *

webMethods Trading Networks¬ Over 1,100 Customers

webMethods Integration Server

¬ Over 1,800 Customers

webMethods Market Presence


Services Improve Your Business, Faster!

webMethods Enterprise Service Bus

Check Delivery Status

Reconcile Payment

Replenish Inventory

Send ASN

Check Customer Credit

Generate Sales Quote

Send Quote

Process Order

Validate Order

Check Inventory

Approve Order

Process Order

Generate Shipment

Create Invoice

Send Invoice

Alert Shipping Manager

Process Payment

Create ASN

Ship Order

Confirm

Good Receipt

Notify Sales Operations

Confirm

Delivery

Hold Order Approval

Check W

IP Status

Calculate Tax

Automating Order

Processing

Correlate

ASN and Invoices

Streamline Partner

Interactions


Author Page 6


SOA Governance

Multi Protocol Support

Security

Logging

Service Oriented at the Core - webMethods ESB

¬ Full support for WS*

and POX standards

¬ Create, enhance,

expose and link

services

¬ Support “WSDL First”

development

¬ Transform, route and

enrich data

¬ XA Transaction

support

¬ Secure, reliable

communications

High-Speed

Messaging

Application Connectivity

Standards

Service Orchestration

&Mediation

Mapping

&Transform

ation

Service Creation

&Enablement


Embracing and Extending Your Existing Applications –

webMethods Adapters

webMethods Adapters

¬ Configure adapter services

¬ Build your own or use a pre-built

¬ Supports any application or data

¬ Intelligent adapter framework

allows for introspection of data

sources

Your Results

¬ Protects investments with leave

& layer approach

¬ Eliminates risk & maintenance

¬ Quick, easy and safe

¬ Promotes reuse


Author Page 7


Integrate Mainframe Applications And Data With

webMethods ESB Platform

Service

Mediation

Service

Orchestration

Service

Enablement

Use services based

on

• Mainframe

transactions

• Mainframe

programs

• User sessions

Access mainframe

data via standard

SQL interfaceUnmatched reach¬ z/OS, z/VSE, BS2000/OSD, System i (AS/400), …

¬ Cobol, PL/I, RPG, Natural, CICS, IMS, Batch

¬ 3270, 5250, 9750, …

¬ VSAM, IMS/DB, Adabas, …

User Session

TransactionsDataEvents


High Speed Messaging – webMethods Broker

webMethods Broker¬ Real-time, event-driven, and

message-oriented

¬ > 12,000 messages/second

¬ Standards compliant (JMS)

¬ Efficient network utilization

¬ Guaranteed secure, in-order,

exactly-once message delivery

¬ Highly distributable

Your Results¬ Meet demands of high volume communications across your enterprise

¬ Reliably ensures end-to-end process integrity

North America

EMEA

Asia Pacific


Author Page 8


SOA Governance


Finding and Using Services

"SOA is a mess waiting to happen.

By encouraging widespread reuse of

scattered software components,

SOA threatens to transform the

enterprise network into a complex,

sprawling, unmanageable mesh.

Left ungoverned, SOA could allow

anyone anywhere to deploy a new

service any time they wish, and

anyone anywhere to invoke and

orchestrate that service--and

thousands of others—into ever more

convoluted messaging patterns."

James Kobielus, principal analyst at Current

Analysis

“SOA could allow anyone anywhere to deploy a new service any time they wish, and anyone anywhere to invoke and orchestrate that service”


Author Page 9

Interdependence Can Destroy Agility

Logical Unit of Business Work

Start

End

Service Event Handler (Sink)Event Notification

(Alert)

How can you change anything once everything is tied together?


The Dangers of Service “Spaghetti”

"SOA is a mess waiting to happen.

By encouraging widespread reuse of

scattered software components,

SOA threatens to transform the

enterprise network into a complex,

sprawling, unmanageable mesh.

Left ungoverned, SOA could allow

anyone anywhere to deploy a new

service any time they wish, and

anyone anywhere to invoke and

orchestrate that service--and

thousands of others—into ever more

convoluted messaging patterns."

James Kobielus, principal analyst at Current

Analysis

complex,

sprawling,

unmanageable


Author Page 10


Why all this complexity ?


Why Governance?

Governance provides

¬ Authorities and responsibilities

¬ Clear rules and rule

enforcement

¬ Organizational and technical

transparency

SOA Governance allows

¬ Mastering complexity of IT

¬ Supporting business process

change

SOA Governance saves

businesses time and money


Author Page 11


Design TimeDesign TimeDesign TimeDesign Time Run TimeRun TimeRun TimeRun Time Change TimeChange TimeChange TimeChange TimeDeveloper Business UserArchitect Service

ConsumerIT Operations Admin

CentraSite™ Covers End-to-End Lifecycle Governance

CentraSite™ enables Collaboration and Trust between Stakeholders


Active Policy™ Technology Automates SOA Processes

¬ Governs each step in the process ensuring consistent outcomes

¬ Ensures quality control throughout the SOA lifecycle

¬ Establishes controls quickly

Powerful Policy Implementations

Register Service Validate Verify

Get Approval

Certify


Author Page 12


Governance capabilities go beyond Service Polices

CentraSite™ Governs Your

Valuable Work

¬ Automated governance

processes

¬ Reduces manual oversight

requirements

Services

Users & Groups

Organizations

Documents

Policies

Taxonomies


BPM + SOA Architecture


Author Page 13


BPMS(BPM, BAM, Application Composition)


IntegrationIntegration

LeaveLeaveLeaveLeave& Layer& Layer& Layer& Layer

BPM Technology Revisited

Process Modeling

& Design

Process Modeling

& Design

Collaboration, Collaboration, Collaboration, Collaboration, concensusconcensusconcensusconcensus

Process

Simulation

Process

Simulation

‘‘‘‘What IfWhat IfWhat IfWhat If’’’’ Optimization?Optimization?Optimization?Optimization?

Process Execution

Process Execution

AutomationAutomationAutomationAutomation& Coordination& Coordination& Coordination& CoordinationComposite

ApplicationFramework (CAF)

Composite Application

Framework (CAF)

Codeless DevelopmentCodeless DevelopmentCodeless DevelopmentCodeless Development&&&&

Productive WorkspacesProductive WorkspacesProductive WorkspacesProductive Workspaces

Business RulesBusiness Rules

Automated decisionAutomated decisionAutomated decisionAutomated decision----makingmakingmakingmakingProcess Analytics& Monitoring (BAM)

Process Analytics& Monitoring (BAM)

Real time visibilityReal time visibilityReal time visibilityReal time visibility&&&&

AnalyticsAnalyticsAnalyticsAnalytics

Flex Points/ProcessAgilityBusiness Empowerment

Process Effectiveness

Process Transparency

IT Productivity


Author Page 14


Empowering Your Business – webMethods BPMS

¬ Measure first with pre-

built process analytics

¬ Statistical baselining

for intelligent alerting

¬ Predictive capabilities

for continuous

improvement

¬ Codeless development

environment for rapid

deployment

¬ Leading standards

support for web 2.0

applications

Comprehensive

Process Management

Codeless Application

Development

Real-time Business

Process Monitoring

¬ Robust process modeling

spanning people,

systems & partners

¬ Business rules

management

¬ Fully integrated

simulation


Supporting Multiple Stakeholders

ITDevelopers

ProcessWorkers

Executives& LOB

BusinessAnalysts

Single ExecutableProcess Model

360oBPM

Unified environment

Meeting the needs of all stakeholders

Singleexecutable process model

Avoids disparate Assets

Provides ‘visibility’throughout the lifecycle


Author Page 15


Advanced Process

Design

¬ Eclipse-based – industry

standard

¬ Business analyst/developer

modes

¬ Standards based design

¬ Support for re-use

¬ Drag and drop modeling

¬ Automatic KPIs

¬ Debugging

¬ Documentation & reports

Process Modeling and Design

BPMN ModelBPMN Model

Reusable AssetsReusable Assets


Advanced Simulation

Process Optimization

¬ Design, simulate, execute & monitor same model

¬ Scenario management

¬ Activity based costing

¬ Bottleneck analysis

¬ Multi-process simulation

¬ Reporting


Author Page 16


Metadata: Reuse & Change Management

Fostering Reuse

¬ Asset browsing & searching

¬ Dependency and relationship

visualization

¬ Impact analysis

¬ Tagging


Integrated Business Rules

Automated Decision-Making

¬ Externalized rules for

dynamic environments

¬ Embedded rules engine

¬ Web-based interface

¬ Business user friendly rule

creation

If/Then RulesIf/Then Rules

Decision TablesDecision Tables

Decision TreesDecision Trees


Author Page 17


Workflow and Task Management

Task Management

¬ Advanced workflow routing¬ Email integration¬ Codeless configuration¬ Distribution based on

business & personal calendars¬ Detailed group and individual

analytics¬ Delegation and escalation


CAF: Advanced User Interface Design

Service Oriented Composite Applications

¬ Codeless development with

automatic layout

¬ Integrated security

¬ Document management

¬ Out-of-the-box controls

¬ AJAX enabled

¬ WYSIWIG


Author Page 18


Process Execution

¬ Orchestration of activities and

interactions

¬ Routing of work, escalations,

delegations etc.

¬ Managing workflow state

¬ Auditing capabilities

¬ Process tracking (volume,

velocity, errors, special

conditions)

¬ Alerting rules

¬ Statistical learning

¬ Predictive analysis

Task

Engine

Analytics

Engine

Process

Engine

Rules

Engine

Execution Environment


Visibility ? What visibility ?


Author Page 19


Process and Business Activity Monitoring

Business Visibility

¬ Business user focus

¬ Automatic learning & behavior

analysis

¬ Real-time alerting

¬ KPI comparison

¬ Process analytics including trend

analysis and root cause analysis

¬ Reporting


Runtime Process Analytics - Process flow analysis


Author Page 20



Don’t Forget: Leverage, Integrate, Innovate

BPM is an integration

problem

Last Mile functionality

driving people and apps

“Leave and Layer” vs.

“Rip and Replace’


Author Page 21


Measure First Option

BPM…..Where to Start?

1. Determine what’s critical to business success

2. Define KPI’s & monitor with Optimize for Process

3. See what’s working and what isn’t

4. Focus improvement on areas of day-to-day pain

…..without ever havingorchestrated a processFocus Efforts, Maximise ROI

An ‘On-Ramp’For BPM Success

Process ImprovementLifecycle

Measure First

BPM + SOA Basics Seminar

Thank You!

Andy Jones

[email protected]