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Dagmar Kern, Peter Mutschke, Philipp Mayr GESIS – Leibniz Institute for the Social Sciences, Cologne, Germany Contact: [email protected] Mission: Supporting a user centered design process for developing Interactive Information Retrieval (IIR) systems Main problem of user studies: Enormous recurring effort to recruit suitable participants for user studies Approach: IIRpanel - an online access panel for IIR user studies A pool of participants for web surveys and lab studies Benefits: Interested participants sign up only once with the panel Researchers send participation calls to all or to a sample of panelists Stable population of users - repeated examinations easily possible Open questions: How to address representativeness? How to balance participants’ workload? How to control participants’ learning effects? How to make study data available for other researchers? Strategic goal: Establishing an international consortium of IIR researchers interested in a joined management of the panel Do you know this situation? Prototype and user study are ready to go … … but you don‘t know how to locate a sufficient number of suitable participants to test your system? Yeah, I have a great idea for a new IIR system. Let‘s start implementing a first prototype. Hi, how is it going with your project? Great! Now it‘s time for the first user study. That shouldn’t be a problem. Arrrg, we need participants!!!! Establishing an Online Access Panel for Interactive Information Retrieval Research 2 weeks later Urrg … Rejection no 37 6 weeks later Good luck finding participants! (6) select and contact panelists (7) provide study meta data (e.g. response rate) (5) notification of acceptance Panelist DB IIRpanel www.gesis.org/iirpanel Panelists Consortium IIR Researcher Oh, you don’t have time, ok. Sigh …

Establishing an Online Access Panel for Interactive Information Retrieval Research

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We propose an online access panel to support the evaluation process of Interactive Information Retrieval (IIR) systems. By maintaining an online access panel with users of IIR systems we assume that the recurring effort to recruit participants for web-based as well as for lab studies can be minimized. We target on using the online access panel not only for our own development processes but to open it for other interested researchers in the field of IIR. In this paper we present the concept of the online access panel as well as first implementation details.

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Page 1: Establishing an Online Access Panel for Interactive Information Retrieval Research

Dagmar Kern, Peter Mutschke, Philipp MayrGESIS – Leibniz Institute for the Social Sciences, Cologne, Germany

Contact: [email protected]

Mission:� Supporting a user centered design process for developing

Interactive Information Retrieval (IIR) systems

Main problem of user studies:� Enormous recurring effort to recruit suitable participants for

user studies

Approach:� IIRpanel - an online access panel for IIR user studies

� A pool of participants for web surveys and lab studies

Benefits:� Interested participants sign up only once with the panel

� Researchers send participation calls to all or to a sample of panelists

� Stable population of users - repeated examinations easily possible

Open questions:� How to address representativeness?

� How to balance participants’ workload?

� How to control participants’ learning effects?

� How to make study data available for other researchers?

Strategic goal:� Establishing an international consortium of IIR researchers

interested in a joined management of the panel

Do you know this situation? Prototype and user study are ready to go …

… but you don‘t know how to locate a sufficient number of suitable participants to test your system?

Yeah, I have a

great idea for a

new IIR system.

Let‘s start

implementing a first

prototype.Hi, how is it going

with your project?

Great! Now it‘s

time for the first

user study.

That shouldn’t

be a problem.Arrrg, we need

participants!!!!

Establishing an Online Access Panel for Interactive

Information Retrieval Research2 weeks later

Urrg …

Rejection

no 37

6 weeks laterGood luck finding

participants!

(6) select

and contact

panelists

(7) provide

study meta

data (e.g.

response rate)

(5) notification

of acceptance

Panelist DB IIRpanelwww.gesis.org/iirpanel

Panelists Consortium

IIR Researcher

Oh, you don’t have

time, ok. Sigh …