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Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

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In this talk, Ian Hostetler, operations analyst for Independent Project Analysis, shares his four strategies for successful enterprise wiki adoption. Hostetler will share the importance of system structure, wiki governance, process implementation, and end-user communication to prepare any company for success in streamlining internal communications at scale.

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Page 1: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

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Page 2: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

NOTES:

• Your main title goes in the large blue

font.

• If you have a title that naturally splits

into a subtitle, use the smaller green

font for the subtitle. If not, delete the

subtitle

PHOTO

1. Place your photo at around the

same size as the example photo

2. (Keynote users:) Move your photo

onto the blue shape below Select both

photo and shape and then choose

“Mask with selected shape” from the

menu. Double click the photo to edit

the scale and crop position.

IAN HOSTETER • OPERATIONS ANALYST • INDEPENDENT PROJECT ANALYSIS, INC. • @IM_HOSTETLER

Enterprise Wikis:

Boldly Go Where No Wiki Has Gone Before

Page 3: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

NOTES:

• If you want to divide your talk

into chapters, use this slide for

Chapter titles

Natural growth without direction

Page 4: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

NOTES:

• If you want to divide your talk

into chapters, use this slide for

Chapter titles

Page 5: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Flexible ≠ Organic"

Page 6: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Defining Our Problems

= What first? Collaborate Resistance Control

Page 7: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Most Flexible" Least Flexible

Personal" Project" Community" Global"

Page 8: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Personal Space!

Page 9: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Personal Space!

Page 10: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Project Spaces!

Page 11: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Community Spaces!

Page 12: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Community Spaces!

Page 13: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Global Spaces!

Page 14: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Defining Our Problems

= What first? Collaborate Resistance Control

Page 15: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

NOTES:

• An exaple of a pie chart.

20-2930-3940-4950-5960-6970+

IPA’s Age Comparison

20-29

30-39

50-59

40-49

4%

Page 16: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Communication Plan!

Page 17: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler
Page 18: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Governance or Oversight Board

• What is a Governance or Oversight Board? •  A governing body that relates to processes and decisions that seek to define actions, grant power and

verify performance

• Who should be on the Governance Board?

Page 19: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

NOTES:

• Adjust numeral size as needed

The Results – 4 years later 250 Users/Personal Spaces

80 Project Spaces 15 Community Spaces

13 Global Spaces 350,000 Views

Page 20: Enterprise Wikis: Boldly Go Where No Wiki Has Gone Before - Ian Hostetler

Thank you!

IAN HOSTETLER • OPERATIONS ANALYST • INDEPENDENT PROJECT ANALYSIS • @IM_HOSTETLER