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Details About Today’s Webinar • Submit your questions in the Questions box on the bottom right of your screen
• Your name and questions will not be accessible to other webinar participants
• A copy of the presentation will be available after the webinar to attendees
• These slides represent the work and opinions of the presenter and OAUG
makes no representations or warranties with respect to the ideas or techniques contained in this document
Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and
Update
• Questions
Introducing Your SIG Leadership • Kirby Lunger, Co-Chair is the Chief Sales & Marketing Officer at Performance Architects, an Oracle Platinum
Partner that specializes the EPM (Hyperion) and BI (OBIEE, Endeca) technologies. She maintains over 18 years of experience in the consulting, internet services, and software markets at organizations She is a frequent presenter at industry events and writes for groups such as Association for Financial Professionals (AFP), BeyeNetwork, ComputerWorld, Enterprise Systems, Information Management, The National Association of College and University Business Officers (NACUBO), NICSA, and The Data Warehousing Institute as well as local and national Oracle events such as Oracle OpenWorld and the Northeast Regional Higher Education Users Group (NERHEUG).
• Jeff Reid, Oracle Commerce Subcommittee Chair is the Channel Manager for RealDecoy, a professional
services firm specializing in Customer Experience and Data Discovery for Oracle Endeca customers worldwide. He has over 8 years of experience with the Endeca in development, architect, and project management roles, predating the acquisition by Oracle in 2011. Jeff frequently works with the Oracle Partner Network to create and run enablement courses, travelling around the world to train partners on the implementation and delivery of Oracle Endeca solutions, and end-users on how to utilize the full potential of their solutions. He is often a presenter at industry and Oracle events, welcoming all discussions surrounding Endeca. Jeff is certified in both Oracle Endeca Commerce and Oracle Endeca Information Discovery.
• Other leadership roles include:
– George Somogyi, Co-Chair – Sean Suskind, Oracle Endeca Information Discovery Subcommittee Chair – Ramesh Kumar, Oracle EBS Extensions for Endeca Subcommittee Chair – Chris Henn, Communications Chair
Important SIG News • Endeca SIG meeting at COLLABORATE
– Session ID: 15332 – April 7th, 2:10 – 3:10 PM, Level 3, San Polo – 3506
• Additional Webinars – EBS Extensions Supply Chain Management “Deep
Dive” February 26th, 1:30 PM PST
Introducing Today’s Presenters • Kristen Gill, Director, Product Management, Oracle
Commerce • Shea Nolan, Senior Principal Product Manager, Oracle
Commerce • Gary Kirschner, Director, Product Management,
Oracle Commerce • Aparna Srinivasan, Senior Principal Product
Manager, Oracle Commerce
Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and
Update
• Questions
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 8
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 9
Agenda
Product Management Organization
Oracle Commerce Overview – Product Naming – Solution Overview
Oracle Commerce Version Summary
Product Roadmap – Product Strategy & Future Release Themes – Oracle Commerce 11.0
Q&A
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 10
Product Management Oracle Commerce Team Structure
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 11
Oracle Commerce Product Management
Oracle Commerce Product
Management
Inbound Product Management Business Analysts Outbound Product
Management
Organizational Structure
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 12
Inbound Product Management
Inbound Product
Management
Platform Tools Channels & Accelerators
Product Strategy & Projects
Team Structure
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 13
Oracle Commerce Product Naming
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 14
Naming & Packaging (Today) For core Endeca Commerce products
Endeca Packages
Endeca Commerce Suite (for Online Retail, B2B eCommerce,
Website Search)
Endeca Publishing Suite (for Online Media, Directories)
Endeca IAP (MDEX)
Endeca SEO Module
Oracle Packaging
Oracle Endeca Guided Search • MDEX v6 • Endeca Workbench • Platform Services • Content Acquisition System • Search Engine Optimization Module • Document Conversion (Stellent Outside In
Restricted Use License) • Developer Studio
Oracle Endeca Experience Manager (Requires Oracle Endeca Guided Search) • Experience Manager / PageBuilder • Reference Application
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 15
New Component Naming (With Next Release)
ATG Web Commerce = Oracle Commerce Platform ATG Web Commerce BCC = Oracle Commerce BCC ATG Commerce Service Center = Oracle Commerce Service Center Endeca Guided Search = Oracle Commerce Guided Search Endeca Experience Manager = Oracle Commerce Experience
Manager Endeca Workbench = Oracle Commerce Workbench
Oracle Commerce
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 16
EDeN Content What happened to the content that was on EDeN?
EDeN Content Current Location Product Downloads edelivery.oracle.com Product Documentation (pdfs) docs.oracle.com Forums – New Content OTN: forums.oracle.com
Support: communities.oracle.com Forums – legacy Content MOS: communities.oracle.com Support Tech Notes support.oracle.com (knowledge tab) Solution Articles and Whitepapers support.oracle.com (knowledge tab) Release Notes & Release Announcements OTN product landing page Release Announcements & Product Updates
LinkedIn Community – Oracle Commerce Community
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 17
Oracle Commerce Solution Overview
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 18
Mobile Social
In Store Contact Center Field Service
Direct Sales
Channel Sales Web Oracle Marketing
Oracle Commerce
Oracle Sales
Oracle Service
Oracle Customer Experience
Complete portfolio of best-of-breed solutions to deliver better customer experiences
Open and standards based, enabling extension and integration with existing and third party solutions
Deployed modularly for discrete business problems or as a suite of applications to address touch points across the customer lifecycle
Foundational Tools Oracle Cloud
Infrastructure and Platform Services
Oracle MDM, BI and Decisioning Tools
Oracle Integration and BPM/SOA Tools
Oracle Social
Oracle Mobile, Portal and Content Tools
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 19
Enabling Commerce Anywhere
Analytics
Commerce Consumer
Engagement Planning &
Optimization
Supply Chain
Merchandise Operations
Stores
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 20
Oracle Commerce
Mobile
Social Media In Store Contact Center
Field Service
Direct Sales
Channel Sales Web
Experience Management
Platform
Ref Apps
Tools Suite
Guided Search
Social Video Sales Analytics Stores CMS Reviews Customer MDM ERP
Commerce, Pricing & Promotions
Customer Service
Product Content Management
Web Content Management
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 21
Release Overview Recently Delivered Product
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 22
Oracle Commerce Recent Release Timing
Commerce Platform Guided Search, Experience Manager
2012
April 10.1 ---
July 10.1.1 3.1 (with MDEX 6.3)
2013
January 10.1.2 3.1.1 (with MDEX 6.4)
April 10.2 3.1.2
2014
January 11.0
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 23
Current Installation Packages
Oracle Endeca Tools and Frameworks 3.1.2 – Two installation options available (With or without Experience Manager) – Now includes Sitemap Generator
Oracle Endeca MDEX Engine 6.4.1.2 Oracle Endeca Content Acquisition System (CAS) 3.1.2.1 Oracle Endeca Platform Services 6.1.3 Oracle Endeca Developer Studio 6.1.2 (Optional)
Endeca Commerce 3.1.x
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 24
Merchant empowerment including
– URL based pages – Media MDEX – Preview & Audit
Flexible Query Framework and API to support
– Omni-channel experiences – Interoperability
Guided Search & Experience Manager v3.x
GUIDED NAV
BREADCRUMB
REVIEWS
SPOTLIGHT
RESULTS
Business control of facet-driven experiences
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 25
Component Logical Overview
MDEX
Applications
Assembler
MDEX
Workbench Data Integration
Experience
Manager
CAS/ Forge
Ende
ca C
onfig
Rep
osito
ry
MDEX
Application Tier
Management
Search Config
Admin Console
CAS Console
Extensions
Dev Studio
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 26
MDEX 6.4.1 Supported Languages
35 Languages Arabic English, US Japanese Serbian, Cyrillic
Catalan Farsi (Persian) Korean Serbian, Latin
Chinese, Simplified Finnish Norwegian, Bokmål Slovenian
Chinese, Traditional French Norwegian, Nynorsk Slovak
Croatian German Polish Spanish
Czech Greek Portuguese, Brazil Swedish
Danish Hebrew Portuguese, Portugal Thai
Dutch Hungarian Romanian Turkish
English, UK Italian Russian
Guided Search
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 27
Unified Reference Applications
Best practices whitepaper Updated reference data integration Cartridges for serving content stored
in the ATG repository – ATG Targeter/Slot – ATG Category Product List – ATG Category Related Products – ATG Category Header Banner – Oracle Recommendations
Demonstrated through CRS – Reference code to accelerate application
development – Mobile web, Universal iOS included
Commerce Reference Store
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 29
Our Product Strategy Focus What drives our development
Our Customers’ Primary Solution for Managing Customer Experiences
Enabling Flexible Omni-Channel Experiences And Personalized and Optimized Experiences at Every Click With Intuitive Business Tools for Managing all Experiences On a High Performing Platform with Low TCO
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 30
Product Roadmap Coming Soon – Version 11 Summary
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 31
Versioning
All Oracle Commerce products and components to be released as version 11.0 – Oracle Commerce Platform 11.0.0 – Oracle Commerce Guided Search 11.0.0 / Oracle Commerce Experience Manager
11.0.0 Oracle Commerce Tools and Frameworks 11.0.0 Oracle Commerce MDEX Engine 6.5.0
– For continuity reasons, the MDEX Engine is versioned as 6.5.0 Oracle Commerce Content Acquisition System (CAS) 11.0.0 Oracle Commerce Guided Search Platform Services 11.0.0 Oracle Commerce Developer Studio 11.0.0 (Optional)
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 32
Oracle Commerce v11 Release Key Dates
Release Availability: 3-4 weeks External Webcast:
– Jan 23, 11:30am ET – 1:30 pm ET – Registration: http://bit.ly/19EYw0w
Regional Product Update meetings:
– Agenda: https://blogs.oracle.com/cx/resource/Oracle_Commerce_RPU_Prelim.Agenda_F
eb2014.pdf
– Registration: https://www.surveymonkey.com/s/CommerceFeb2014
Wed Feb 5 Thurs Feb 6 Wed Feb 12 Tues Feb 18 Thurs Feb 20 Paris London Chicago
• B2B Summit – Thurs Feb 13
LA NYC
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 33
Oracle Commerce 11
Commerce, Content, & Experience – Synched
Business Tools
Omni-channel
Integrations
Release Themes
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 34
Preview Enhancements
Content Organization Folders
Usability Enhancements
Experience Manager
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 35
Single Sign-On
Segments Integration
WebCenter Sites Data Integration
Oracle Commerce Unification
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 36
Automatic Phrasing tool
Relevance Rank Evaluator installed by default
Localization in 22 languages
Workbench
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 37
Usability Enhancements
Export Prices via Excel
Promotions Enhancements
Business Control Center (BCC)
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 38
Core Platform & CSC
Core Platform MDEX Internationalization Search
Improvements Content Promotion Improvements CA Import Performance
Improvements Tools & Frameworks Installer
CSC Replacement of ATG Search w/
Database-Optimized Search for Profiles & Orders Phase 2 of Service Enablement Support for new Promotion template
and features
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 39
Experience Manager managed: • Home page • Brand landing page • Store Locator page
SEO best practices
Search Adjustments (DYM, Auto-correct) & Auto Suggest (Type ahead)
Cross-channel returns
Assisted Selling Application (10.2.1 only)
Reference Applications
Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 40
Third Party Certification
Refer to the Supported Environments Matrix for full details, additional qualifications, & support for Dev-only environments
Supported Operating Systems
Oracle Linux 5.7+ Red Hat Linux 5.7+ Windows 2008 R2 SUSE 11 SP1 (Guided Search only)
Oracle Linux 6.1+ Red Hat Linux 6.1+ Windows 2012 Solaris SPARC 11
Dependency Upgrades JDK Tomcat Sling
Agenda • Endeca SIG and Presenter Introductions • Oracle Commerce Introduction and
Update • Questions
Questions? Oracle Commerce Product Management Kristen Gill [email protected] Gary Kirschner [email protected] Endeca SIG Contacts Jeff Reid [email protected] Kirby Lunger [email protected]
Keep in Touch!
Endeca SIG Resources
Oracle Applications Endeca SIG LinkedIn Group
Endeca SIG web site