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Commercial in Confidencewww.metron-athene.com
Leading the way in 360º Capacity Management
Cost Savings and Expert System Advice with athene® ES1
Charles Johnson – Principal Consultant
Commercial in Confidencewww.metron-athene.com
Capacity Management Maturity Survey
Quick questions to receive your 20 page report
www.metron-athene.com/survey/
Commercial in Confidencewww.metron-athene.com
Resources
Sign up to our Community and get access to some great resources.
Commercial in Confidencewww.metron-athene.com
Slides for todays session
• Are available to download as a pdf.
• Slides won’t be mailed, if you wish to keep them please download them.
• The recording link will be mailed out tomorrow.
Commercial in Confidencewww.metron-athene.com
• Who is Metron?
• System z Capacity Challenges
• What affects your monthly software invoice?
• How can athene® ES/1 assist?
• Recap
Agenda
Commercial in Confidencewww.metron-athene.com
Who are Metron?
• Established capacity management specialist
• UK & USA support– Long customer retention rates
• Professional services – Ensure rapid deployment and quick wins
• athene® ES/1 – Easy to deploy and use– Report in hours rather than in days or weeks
Commercial in Confidencewww.metron-athene.com
System z Challenges
Commercial in Confidencewww.metron-athene.com
• Maximize current environment
• Many applications being moved back to the mainframe
• Multi-tier applications
• Big Data
• Cloud Computing
Challenges
Commercial in Confidencewww.metron-athene.com
Reason for Capacity Management
Understand your workloads and implement continuous system optimization equals
“Stable IT Service” and “Cost Saving”
Increase
Bad
Good
Service( Response time ) Workload
Few
ManyDecrease
Resource( Cost )
Commercial in Confidencewww.metron-athene.com
IT Services must be provided with no problem
CEO/CFO/CTO( Top Management ) Users/L.O.BITSM Staff
Cost ! More GoodResponse !
Commercial in Confidencewww.metron-athene.com
What is Good?
Resource100 %
100 %
100 %
Low
Medium
High
Good
Good
Bad
Good
Bad
Wasteful Use!
There is a problem(s)!
Good, but still remain a room
There is a problem(s)!
Best!
Not enough capacity!
△×○
×◎
×
Resource
Resource
ResourceUtilization
PerformanceService level
SystemStatus
WorkloadBehavior
Bad
Commercial in Confidencewww.metron-athene.com
• Workload Licensing Charges
• Unusual workload changes
• Inaccurate forecasting
What affects your monthly invoice?
Commercial in Confidencewww.metron-athene.com
Workload Licensing Charges
Commercial in Confidencewww.metron-athene.com
athene® ES/1- Chart for IBM WLCWLC MSU Value Change
Monthly
Daily
You can see the highest value which was on Nov 1
Total MSU Value (※) change can be viewed
※ : R4HA MSU
Check the hourly change on the highest day
View the yearly change
Highest was at 10am
12月2
0日
14:0
0
1月2
1日
13:0
0
2月2
0日
14:0
0
3月2
0日
14:0
0
4月2
1日
13:0
0
5月2
0日
14:0
0
6月2
1日
13:0
0
7月2
2日
13:0
0
8月2
2日
14:0
0
9月2
6日
13:0
0
11月1
日 14
:00
11月2
0日
13:0
0
0
5
10
15
20
25
30【課金】 最大合計 MSU 使用値 (Z/OS)
LPAR1 LPAR2 LPAR3 LPAR4
年次IIM0 - IIM0
2012/12/2 TUE 00:00 - 2013 /12/1 WED 23:00
最大合計
MSU
使用値
YearlyBoth March and December were the same and the highest
SMF70 and 89 are usedOne hour is the minimum interval
Commercial in Confidencewww.metron-athene.com
athene® ES/1 Sub Capacity Report
Commercial in Confidencewww.metron-athene.com
Unusual workload changes
Commercial in Confidencewww.metron-athene.com
athene® ES/1 WebSphere MQ Reports
Commercial in Confidencewww.metron-athene.com
Inaccurate Forecasting
Commercial in Confidencewww.metron-athene.com
athene® ES/1 Model – Increase ProdOnl 5%
Commercial in Confidencewww.metron-athene.com
Consolidated Results
Network
Infrastructure upgrade is needed to scale thru Final M&A
Planned infrastructure upgrade will allow scaling thru Final M&A
Pre Phase 2 model indicated storage utilization should be investigated based on high disk utilization. Customer provided storage utilization statistics to Metron. Customer and Metron agreed that storage had sufficient capacity. As planned, storage utilization will be monitored after each conversion. Infrastructure upgrade will allow scaling thru Final M&A
No infrastructure concerns thru Final M&A, Application tuning significantly reduced job execution times; Business impact assessment in progress
Customer Service
Planned network Infrastructure upgrade for Network volume will allow scaling thru Final M&A
No identifiable breakpoints, Final M&A volumes TBD
No infrastructure concerns thru Final M&A, Application tuning significantly reduced job execution times; Business impact assessment in progress
Data Warehouse
Shipping
Manufacturing
Call Center
Phase 2Phase 1 Phase 3 Final M&A Comments
Admin & HR
Commercial in Confidencewww.metron-athene.com
How can athene® ES/1 assist
Commercial in Confidencewww.metron-athene.com
Bottleneck AnalysisTuning Hints
Evaluate the tuning result after it was applied
DataPreparation Analysis Tuning Data
Preparation Analysis Reporting
Analysis AnalysisTuning
Tuning
Time, Manpower, Cost
●Done manually
“Data Preparation” and “Report Preparation” are not your real job
“Evaluation” time can be reduced by using a tool with recommendation feature
Automate processes as much as possible and save your time and effort. All you must do is to maintain SLA and to save Cost by recommending what your system should be.
Tuning for “Stable IT Operation” & “Saving Cost”
Save your time and effort
Commercial in Confidencewww.metron-athene.com
athene® ES/1 Web
athene® ES/1
Link to Knowledgebase
Commercial in Confidencewww.metron-athene.com
athene® ES/1 Web Reporting Dashboard
Commercial in Confidencewww.metron-athene.com
athene® ES/1- SMF Type 113 - MIPS vs. Effective CPI
Commercial in Confidencewww.metron-athene.com
athene® ES/1- Analyst
Commercial in Confidencewww.metron-athene.com
athene® ES/1- Rolling 4 Hour Average
Commercial in Confidencewww.metron-athene.com
ForecastingQuality of Service to Stakeholder
Modeling Trend
www.metron-athene.com
Commercial in Confidencewww.metron-athene.com
athene® ES/1 120 Day Trend Charged CP MSU
Commercial in Confidencewww.metron-athene.com
Call Center Answer Report
Commercial in Confidencewww.metron-athene.com
Importance of correlation
CPU Utilization Response Time Transaction Throughput
CPU Utilization vs. Response Time
# Transactions vs. Response Time
Incident
Service Desk
Capacity Availability
SLM Problem
Component Service Business
Commercial in Confidencewww.metron-athene.com
Service Capacity – Single Pane
Commercial in Confidencewww.metron-athene.com
• Capacity Management is a Business Activity
• Comprehensive tool– Traditional data– External data & Interfaces– Business data– Centralized CMIS
• Data Display– Web Portal– Automated Scheduling & Distribution– Service / Application Views
Recap
Commercial in Confidencewww.metron-athene.com
Next Webinar
December 14 Hardware's a commodity - Why bother managing capacity?