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Breakthrough Agile Transformation Stagnation
© Copyright Net Objectives, Inc. All Rights Reserved 2
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Betty Zakheim VP of Industry Strategy, Tasktop
• 30 Years in Software Development and Delivery
• Developer, Development Manager, Product Manager, Exec, Professional Scrum Master
• Integrates software development and delivery tools into one cohesive value stream
• Automates the flow of work among colleagues, reducing wasted time and aggravation
• Gain visibility across your entire lifecycle by collecting metrics and activity data for dashboards, KPIs and traceability reports
© Copyright Net Objectives, Inc. All Rights Reserved 4
@AlShalloway
CEO and Founder, Net Objectives
Co-founder of Lean-Systems SocietyCo-founder Lean-Kanban University (no longer affiliated)Contributor to SAFe
© Copyright Net Objectives, Inc. All Rights Reserved 5
Lean ManagementProject
Management
technical
Lean for ExecutivesProduct Portfolio ManagementBusiness Product OwnerProduct Owner
Onsite SPC Leading SAFe®
Agile Architecture
Product Manager/PO
Leanban / Kanban / Scrum ATDD / TDD / Design Patterns
ASSESSMENTS
CONSULTING
TRAININGCOACHING
© Copyright Net Objectives, Inc. All Rights Reserved 6
Most CxOs are passionate and working to
• Faster business value realization • Identify high-value solutions
Maximize ROI
• Stop delivering the wrong things • Avoid delays and inflated costs• Low-quality software
Reduce Risk
• Focus on most important items• Organize for efficient delivery
Reduce Waste
• Conduct experimentation, pivot fast• Nurture a culture of intrapreneurship –
Embrace failure, Agile HR, people motivation
Learn-to-Learn
• Aligning business and technology• Cross BU and cross technology alignment
Create Alignment
© Copyright Net Objectives, Inc. All Rights Reserved 7
Teams have improved, but time to market is about the sameNot everything built is useful – some things have to be redoneThings get almost done quickly, but finishing takes timeLots of interruptions or waiting
Agile Stagnation – What Are the Symptoms?
© Copyright Net Objectives, Inc. All Rights Reserved 8
What Is causing Agile Stagnation?The process?
Development group?Management?
People are looking for someone to blameBoth in waterfall and Agile
We must shift to a lean focus on the system
© Copyright Net Objectives, Inc. All Rights Reserved 9
Business SideDevelopment/IT Side
Part of the problem is we have ‘sides’
There Are Two Places to Start
Start With Business
© Copyright Net Objectives, Inc. All Rights Reserved 11
ideas
Business Side1. Only High Value Work • Many features not of highest
valueUsage of Features and Functions in Typical System
Source: Standish GroupStudy of 2000 projects at 1000 companies
© Copyright Net Objectives, Inc. All Rights Reserved 12
ideas
Business Side1. Only High Value Work • Many features not of highest
value• Must work on MBIs
© Copyright Net Objectives, Inc. All Rights Reserved 13
DEFINITION
The minimum amount of business value that can be built, deployed and consumed that makes sense from a business perspective
Minimum Business Increment (MBI)
© Copyright Net Objectives, Inc. All Rights Reserved 14
An MBI is not a reason to deliver less. It is a reason to deliver sooner.
© Copyright Net Objectives, Inc. All Rights Reserved 15
Agilityis aboutBusiness Value Increments not Development Cycles
• Pick what’s valuable• Align around it• Deliver incrementally
© Copyright Net Objectives, Inc. All Rights Reserved 16
ideas
Business Side1. Only High Value Work2. Shorter Planning Cycles
Annual planning results in an average of 15 months to deliver (or you must squeeze it in and break your plan)Quarterly planning results in an average of 3 months to deliver
Development / IT Side
© Copyright Net Objectives, Inc. All Rights Reserved 18
ideas
Development / IT Side1. Recognize cause of problem • Delays
© Copyright Net Objectives, Inc. All Rights Reserved 19
Common Organizational Structure
inspired by Dan North, BSC/ADP 2012Marketing Product
ManagementDevelopment Support
© Copyright Net Objectives, Inc. All Rights Reserved 20
The Nature of Our Work
Marketing Product Management
Development Support
© Copyright Net Objectives, Inc. All Rights Reserved 21
We Manage Our People This Way
even though our value flows this way
Who Is Managing The Value?
© Copyright Net Objectives, Inc. All Rights Reserved 22
Time-to-Market
Marketing Product Management
Development Support
This is the value stream
© Copyright Net Objectives, Inc. All Rights Reserved 23
how often does work wait?
Adding Value
Wai
ting
Waiting Waiting Waiting Waiting
Adding Value Adding ValueAdding Value
Adding Value Adding Value
WaitingWaiting
Waiti
ng
Wai
ting
Adding Value
Adding Value
Adding Value
Adding Value
WaitingWaiting
Marketing Product Management
Development Support
© Copyright Net Objectives, Inc. All Rights Reserved 24
QUESTION
Between getting requirements and using them?
Between writing a bug and it being detected?
Between two groups getting out of sync?
Just waiting for someone?
What happens when adding value is delayed?
© Copyright Net Objectives, Inc. All Rights Reserved 25
ideas
Development / IT Side1. Recognize cause of problem • Delays
oWaiting for peopleoBefore integratingoGetting feedbackoGetting informationoUsing information
© Copyright Net Objectives, Inc. All Rights Reserved 26
ideas
Development / IT Side1. Recognize cause of
problem2. Manage WIP
Focus on finishing• Work on small chunks of value• Don’t start too many• Don’t work on too many
© Copyright Net Objectives, Inc. All Rights Reserved 27
Business Capability
Biz Capability as MBI
BC1 BC1
Feature A Feature B Feature A Feature B
Sub-feat A.1
Sub-feat A.2
Sub-feat B.1
Sub-feat B.2
Sub-feat A.1
Sub-feat A.2
Sub-feat B.1
Sub-feat B.2
Sub-feat B.3
Sub-feat B.3
Existing TBD Deferred
Theme
Theme
© Copyright Net Objectives, Inc. All Rights Reserved 28
ideas
Development / IT Side1. Recognize cause of
problem2. Manage WIP
Focus on finishing• Work on small chunks of value• Don’t start too many• Don’t work on too many• Don’t do wrong stuff – use ATDD
© Copyright Net Objectives, Inc. All Rights Reserved 29
ideas
Development / IT Side1. Recognize cause of
problem2. Manage WIP3. Align the eco-system
• Must work together, not merely manage dependencies• Align team structures• Align when teams work
© Copyright Net Objectives, Inc. All Rights Reserved 30
There is more value created with overall alignment that with local excellence.
- Don Reinertsen
Visualize the result, allow teams to form their own solutions.
© Copyright Net Objectives, Inc. All Rights Reserved 31
V A L U E N E T W O R K O W N E R , B U S I N E S S S P O N S O R , T E C H N O L O G Y S P O N S O R , S T A K E H O L D E R S
TE
AM
PR
OG
RA
MP
OR
TF
OL
IO
B U S I N E S S D I S C O V E R Y B U S I N E S S D E L I V E R Y
Input
Define Business capabilitiesCreate MBIsSequence MBIsCreate FeaturesAssign to Team Backlogs
© Copyright Net Objectives, Inc. All Rights Reserved 32
B U S I N E S S D I S C O V E R Y B U S I N E S S D E L I V E R Y
TE
AM
PR
OG
RA
MP
OR
TF
OL
IO
Business Priority
Define Business capabilitiesCreate MBIsSequence MBIsCreate FeaturesAssign to Team Backlogs
© Copyright Net Objectives, Inc. All Rights Reserved 33
B U S I N E S S D I S C O V E R Y B U S I N E S S D E L I V E R Y
TE
AM
PR
OG
RA
MP
OR
TF
OL
IO
Business Planning
Define Business capabilitiesCreate MBIsSequence MBIsCreate FeaturesAssign to Team Backlogs
© Copyright Net Objectives, Inc. All Rights Reserved 34
B U S I N E S S D I S C O V E R Y B U S I N E S S D E L I V E R Y
TE
AM
PR
OG
RA
MP
OR
TF
OL
IO
Business Staging
Define Business capabilitiesCreate MBIsSequence MBIsCreate FeaturesAssign to Team Backlogs
© Copyright Net Objectives, Inc. All Rights Reserved 35
B U S I N E S S D I S C O V E R Y B U S I N E S S D E L I V E R Y
TE
AM
PR
OG
RA
MP
OR
TF
OL
IO
Ready to Pull
Define Business capabilitiesCreate MBIsSequence MBIsCreate FeaturesAssign to Team Backlogs
© Copyright Net Objectives, Inc. All Rights Reserved 36
ideas
Development / IT Side1. Recognize cause of
problem2. Manage WIP3. Align the eco-system
• Must work together, not merely manage dependencies• Align team structures• Align when teams work
© Copyright Net Objectives, Inc. All Rights Reserved 37
ideas
Development / IT Side1. Recognize cause of
problem2. Manage WIP3. Align the eco-system4. Discover your constraints and
progress through proper metrics
• You can’t manage what you can’t see• Must relieve bottlenecks• Alignment through understanding
the whole
Must be holisticMust not be one-size fits allNeed agreements across organization
Whatever Approach You Take
© Copyright Net Objectives, Inc. All Rights Reserved 39
Guardrails
Drive from Business Value
Collaborate across
boundaries
Keep WIP within capacity
Increase Predictability
Make all work visible
Improve continuously
© Copyright Net Objectives, Inc. All Rights Reserved 40
• Recognize SAFe is a framework, not a solution• Look to it for ideas• Agree to guardrails, not “just follow SAFe”
SAFe®
© Copyright Net Objectives, Inc. All Rights Reserved 41
Lean ManagementProject
Management
technical
Lean for ExecutivesProduct Portfolio ManagementBusiness Product OwnerProduct Owner
Onsite SPC Leading SAFe®
Agile Architecture
Product Manager/PO
Leanban / Kanban / Scrum ATDD / TDD / Design Patterns
ASSESSMENTS
CONSULTING
TRAININGCOACHING
Write me at [email protected]
Fragmented Value StreamsBu
sines
s Val
ue
Best-of-breed tool chain
Reve
nue
Resu
lts
Fragmented Value Streams
Best-of-breed tool chain
Drive from Business Value
Value Stream Integration
Increases visibilityDecision making, governance and compliance supported by full lifecycle consolidated data
Increases team effectiveness through automationFrictionless flow of information across a unified delivery lifecycleReduce wasted time, errors and dropped ballsIncrease capacity and velocityEnhanced cross-organization and supply chain/partner collaboration
Creates a flexible tool infrastructureEasily adopt new tools as business conditions changeBenefits of standardization and best-of-breed strategy
Connect the disparate activities into one value stream… by connecting the tools into a modular toolchain
© Copyright Net Objectives, Inc. All Rights Reserved 49
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