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Cloud Based Hotel Management Software Cloud Based Hotel Management Software CompanyCompany

2Opening & Managing Opening & Managing HotelsHotels

hardware & physical component must be right.

The human ware & people element must be exceptional.

The software element must be efficient and practical.

All of the above must be within the Hotel budget parameters.

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In the next 20 In the next 20 minutesminutes...... Advantages of cloud PMS technology versus the traditional legacy PMS.

Share some of my experiences in using Hotelline cloud PMS.

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simple thingssimple things to to keepkeep the the Cloud Based PMS

Legacy PMS = Traditional PMS

Cloud Based PMS = New PMS

5Traditional PMS...Traditional PMS...

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New PMS makes more usefull New PMS makes more usefull for Small & Medium Size for Small & Medium Size properties vs. the Traditional properties vs. the Traditional PMS.PMS.

Let me take you through the 11 dimensions I used in comparing New PMS & Traditional PMS.

1. Cost Effectiveness1. Cost Effectiveness

2. Access2. Access3. Maintenance3. Maintenance

4. 4. Speed of Speed of implementation.implementation.

5. Training5. Training6. Support6. Support

7. Distribution7. Distribution8. Flexibility8. Flexibility

9. Collaboration9. Collaboration10. Performance10. Performance

11. Security11. Security

71. 1. Cloud PMS is cost effective Cloud PMS is cost effective and will work best for Small and will work best for Small to Medium size properties.to Medium size properties.

On cost Effectiveness:

Properties choose legacy PMS but cloud PMS like Hotelline is the practical choice.

LEGACYLEGACY CLOUDCLOUDNetwork wires, servers & technological infrastructure to support the usage of PMS.

For Cloud PMS, you just need to sign up.

For a 50 room property, the initial investment would be between 25k to 75k USD (servers, hardware, licenses, internal wiring & software.

For a 50 room property, the initial investment would only be from USD 500 to 1,350.

Annual maintenance cost would range from 5k-25k USD per year.

Will cost up to USD 1,794 per year as active subscription.

Recurring costs for system upgrades, product upgrades, software upgrades.

No recurring upgrade costs because any upgrade done on the cloud is automatic and the benefit is passed on to the consumer.

82. 2. Access to Cloud PMS is Access to Cloud PMS is anywhere where there is anywhere where there is internet connection.internet connection.

On Access: Cloud PMS is

easy to access and fits the busy lifestyle of Hotel owners and executives.

Virtual management is a key advantage of cloud systems vs. legacy systems.

LEGACYLEGACY CLOUDCLOUDYou must be in the work station to access your PMS.

As long as one has internet, hotel owners and the required personnel can access their hotels from any place and at anytime.

For Hotel Owners & Executives that travel a lot, you will need an e-mail or talk to a hotel staff to get to the information you need when you are away.

No dependency of waiting for someone in the hotel to update because you can access anywhere at any time.

Off-line On-line

93. 3. Cloud PMS beats Legacy Cloud PMS beats Legacy PMS when it comes to PMS when it comes to maintenance cost.maintenance cost.

On Maintenance:

We can say that cloud PMS like Hotelline is better than legacy in terms of maintenance costs.

LEGACYLEGACY CLOUDCLOUDAn IT team must be organic in the hotel personnel roster to maintain the whole system - they do cost a lot.

No need for high level, expensive IT staff.

Upgrades come with a price so as the roll-over of the upgrades.

All are done on-line and they are always available to the customer at no cost.

Too much effort and resources spent on upgrades & maintenance work.

Not for cloud like Hotelline.

104.Cloud PMS easy to 4.Cloud PMS easy to implement and saves up on implement and saves up on “work days”.“work days”.

On Implementation: Hotelline cloud

PMS It is the easiest implementation we have ever done.

On Training: Demos & videos

are available online. Questions and queries about some features can also be done via live chat.

LEGACYLEGACY CLOUDCLOUD‣ Quite difficult to get a “free

version”.On-line free trial is available to anyone. You get to understand the use of the system before hand.

System is a bit complicated and there is only a number of people allowed (budget) to be trained. More trainees mean additional cost.

Very easy system to use. Demos, Videos are available. Promotes self-training. We even asked our staff to train from the comforts of their home.

Work days required (exclusive of hardware implementation) for set-up and training is around 16-19 days.

Set-up is not more than 2 days, training is completed in 4 days.

Usability queries are not answered immediately (because you have to go to a process).

Trainees can ask the support staff anytime and get instant answers via live chat.

115.5. Support for Cloud PMS Support for Cloud PMS is always live on-line. is always live on-line.

On Support: Cloud PMS like

Hotelline is better suited to provide live support and since the system is available to the support staff at all times, resolving issues and turn around time is instant.

LEGACYLEGACY CLOUDCLOUDNeed to call a local partner support and wait to be assisted.

Available live online. My staff barrage live support with questions and they get immediate results.

Issue resolution is timely (if there is a local support in your locations). Takes time if supported outside your locations.

Issue resolution is fast and instant.

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6. Cloud based PMS are much 6. Cloud based PMS are much better suited to get better suited to get integrated to global on-line integrated to global on-line market places.market places.

On Distribution:

No need for extra manpower to manage the various distribution channels. It is faster and cheaper through cloud PMS - many of them are built in.

LEGACYLEGACY CLOUDCLOUDIntegrating a booking website or on-line channels needs a significant amount of engineering which gets defined as cost.

Most come in the package and hotels get better integration with the online world at a much faster pace.

137. Cloud PMS is very flexible 7. Cloud PMS is very flexible compared to legacy PMS.compared to legacy PMS.

On Flexibility: The feeling of

being stuck in a system will never happen on Cloud PMS.

No Lock-in or Long-Term Contracts.

LEGACYLEGACY CLOUDCLOUDOnce you have signed, you are stuck.

Pay as you go. Easy to get out from if you want to switch to another system.

No free trial for several legacy systems.

Free trial available. You get to study the system and see if it fits your hotel property.

Other legacy systems are on paid user licenses based on concurrent usage.

Unlimited user license.

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8. Cloud PMS has better 8. Cloud PMS has better collaboration with ancillary collaboration with ancillary systems.systems.

On Collaboration:

There’s a range of choice of cloud based ancillary systems to collaborate with.

LEGACYLEGACY CLOUDCLOUDCollaboration becomes a big overhead cost.

Better collaboration with other systems like CRM, accounting and HR since many of them are on the cloud.

159. Cloud PMS has unlimited 9. Cloud PMS has unlimited access to computing power.access to computing power.

On Performance: Cloud PMS will

perform well. LEGACYLEGACY CLOUDCLOUD‣ Performance is completely

dependent on the in-house infrastructure, which always get challenged on a daily basis with newer releases of OS, new software’s, newer models which also demand more and more computing power and storage capacity.

Servers are on the cloud and they have unlimited access to computing power and storage capacity, hence will give you better performance.

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10. Cloud PMS like Hotelline 10. Cloud PMS like Hotelline is safe. We have been using it is safe. We have been using it for 3 years. We never had for 3 years. We never had security issues.security issues.

LEGACYLEGACY CLOUDCLOUDSecurity depends on the internal set-up.

‣ Data gets managed at high end data centers which have powerful and comprehensive built-in data security systems.

‣ Data gets backed up almost every hour.

‣ Uptime guaranteed by data centers at 99%.

‣ Failover and redundancy data mechanisms are inbuilt, so if one server goes down the data gets switched over to another data.

‣ Just as banks are better custodians of money than at home, data centers are better custodians of data than keeping them in-house.

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My Cloud PMS is My Cloud PMS is HotellineHotelline. It makes a lot . It makes a lot of sense for Small & Medium Size of sense for Small & Medium Size hotels/resorts.hotels/resorts.

It is cost effective.Easy to use.Safe.Allows me to manage virtually anywhere.Increases my position in getting on-line business.They have always supported my small and medium size hotels very well. It is simple but very powerful.

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