21
Automating the User Provisioning Process February 24, 2016 © HelpSystems. Company Confidential. All trademarks and registered trademarks contained herein are the property of their respective owners.

Automating the User Provisioning Process

Embed Size (px)

Citation preview

Page 1: Automating the User Provisioning Process

Automating the User Provisioning ProcessFebruary 24, 2016

© HelpSystems. Company Confidential.All trademarks and registered trademarks contained herein are the property of their respective owners.

Page 2: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 2

Today’s Speaker

DONNA HORTONTraining & Services Consultant

Page 3: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 3

Today’s Agenda

• Onboarding and offboarding processes• Create and provision Active Directory

users and permissions• Setting up temporary passwords• Using PowerShell• Sending email notifications• Automate BPA Server • Demonstration• Q&A

Page 4: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 4

• Employee onboarding/set upnew users

• Disabling users on leave of absence • Enabling users when returning from

leave of absence• Employee offboarding/remove users

from Active Directory• Group and permission management• Email notification

www.petri.com

Employee Onboarding and Offboarding

Page 5: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 5www.petri.com

Polling Question #1

How many users have youprovisioned in the last 45 days?

Page 6: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 6

• Personal detailsName, department, manager

• Account and application informationLogin, email address

• Group and role managementSecurity groups

• Add users to Exchange andother systems

www.petri.com

User Provisioning

Page 7: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 7

• Manual user provisioning is expensive• Requires involvement of IT personnel• Communication between IT and HR

results in onboarding and offboarding delays• Other processes may be involved to

provision users in connected systems

www.petri.com

IT vs. HR

Page 8: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 8

User Provisioning Pain Points

• Time-consuming• Security risks• Not enough resources to handle

onboarding/offboarding processes • Multiple applications and permission

settings for each employee• Email confirmations• Error/exception handling

Page 9: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 9www.petri.com

Active Directory Administrative Center

Page 10: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 10

Active Directory with PowerShell cmdlets

www.petri.com

Page 11: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 11

PowerShell add multiple users looping a CSV file

www.petri.com

Active Directory with PowerShell cmdlets

Page 12: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 12www.petri.com

Polling Question #2

How much time do youspend on provisioning a user?

Page 13: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 13www.petri.com

Page 14: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 14www.petri.com

• Triggers: schedule, file monitor, hot keys, database

• Actions: Active Directory, Excel, Exchange, PowerShell, text manipulation, file system, etc.

Active Directory Automation

Page 15: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 15www.petri.com

• Monitor emails for new hires • Get, save, and extract data from email attachments • Create Active Directory user account and password • Set up user in Exchange with PowerShell• Log report transaction • Email temp account IDs and passwords to hiring manager

Active Directory Solution

Page 16: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 16www.petri.com

Polling Question #1

How are you notifying managersonce a new user is set up in Active Directory?

Page 17: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 17

Live Demonstration

Page 18: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 18

[email protected]

www.petri.com

To Request a Personalized Demo

Page 19: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 19www.petri.com

Questions?

Page 20: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 20

Page 21: Automating the User Provisioning Process

© HelpSystems. Company Confidential.05/02/2023 21www.petri.com

DONNA HORTONTraining & Services Consultant

+1 213-738-1700 | [email protected]

Thank You For Joining Us!