API-Driven Relationships Building The Trans-Internet Express of the Future Pat Patterson Developer Evangelist Architect @metadaddy

Apps Image used under CC-BY-SA. Attribution: SeeSchloss on en.wikipedia.org APIs Image used under CC-BY-SA. Attribution: Daniel Schwen on en.wikipedia.org Identity Image used under CC-BY-SA. Attribution: Arne Hckelheim on en.wikipedia.org

Integrating Issues from GitHub into Salesforce1 Im tracking support cases in Service Cloud Some of my products are also open source projects I want to link Service Cloud Case records to GitHub Issues manage links from the Salesforce1 Mobile App

Salesforce1 Mobile App Run Your Business From Your Phone Mobile access to data in Salesforce Accounts, Contacts, Cases etc Custom Objects Extension points for customization PublisherActions CustomApps Containerization Image used under CC-BY-SA. Attribution: Simeon87 on en.wikipedia.org

GitHub API Resources: Repositories, issues, comments, file contents etc Hyperlinked Authentication: None Basic OAuth 2.0 REST

GitHub API Example call $curlhttps://api.github.com/users/metadaddy-sfdc { "login": "metadaddy-sfdc", "id":723517, "avatar_url": "https://avatars.githubusercontent.com/u/723517?", "gravatar_id": "19573811373a51e4d063f9be63a5ac7c", "url":"https://api.github.com/users/metadaddy-sfdc", "html_url": "https://github.com/metadaddy-sfdc", "followers_url": "https://api.github.com/users/metadaddy-sfdc/followers", "following_url": "https://api.github.com/users/metadaddy-sfdc/following{/other_user}", "repos_url":"https://api.github.com/users/metadaddy-sfdc/repos", "type": "User", "name":"Pat Patterson", "company": "salesforce.com", "location": "SanFrancisco, CA", "bio":"Principal Developer Evangelist at salesforce.com", "public_repos": 55, "public_gists": 31, }

Issues in GitHub Single-page app built with Ionic Framework and AngularJS Custom GitHub URL field on Salesforce Case object Custom GitHub tokenfield on Salesforce User object Login to GitHub via OAuth 2.0 Pull my open Issues via GitHubAPI Set value of GitHub URL field on Case github.com/metadaddy-sfdc/IssuesInGitHub

Demo Issues in GitHub

Automating Salesforce ExactTarget Marketing Cloud I use ExactTarget for email marketing My users log in to a community site via Facebook and other social providers I want to automatically add new users to ExactTarget send new users a personalized welcome email Double Header Image used under CC-BY. Attribution: chief_huddleston on Flickr

ExactTarget APIs Authentication App-to-App Request POST/v1/requestToken Host:auth.exacttargetapis.com Content-type: application/json { "clientSecret":"jY3CejwqkeqhelkqweetMKh", "clientId":"qew7rehjlrhlehrlwerwbfbfh49w } Response { "accessToken":"uuqxk7rf5f7ddpy7f5f4m74u", "expiresIn":3550 }

ExactTarget APIs Web Service (SOAP) Manage Subscribers, Lists, Campaigns etc Create https://webservice.exacttarget.com/Service.asmx uuqxk7rf5f7ddpy7f5f4m74u demo@salesforceidentity.infodemo@salesforceidentity.info Image used under CC-BY-SA. Attribution: Franois Melchior on en.wikipedia.org SOAP

ExactTarget APIs Fuel API (REST) Trigger events, send SMS, mobile app notifications POST/interaction-experimental/v1/events Host:www.exacttargetapis.com Authorization: Bearer uuqxk7rf5f7ddpy7f5f4m74u Content-type: application/json { "ContactKey": "demo@salesforceidentity.info", "Data": { "Facebook_ID__c": "100001234567890", "First_Name__c": Demo", "Last_Name__c": User", "Locale__c": "en_US", "User_Email__c": "demo@salesforceidentity.info" }, "EventDefinitionKey": "Facebook-User-c-trigger" } REST Image used under CC-BY-SA. Attribution: Daniel Schwen on en.wikipedia.org

Demo Communities / ExactTarget Integration

Visualizing Business Data in Minecraft I build Minecraft mods with my kids I want to see data from Salesforce in a Minecraft world Image used under CC-BY. Attribution: Rklawton on en.wikipedia.org Fun!

Salesforce Identity OAuth 2.0 (Resource Owner Password Credentials Grant) Request POST/services/oauth2/token Host:login.salesforce.com Content-type:application/x-www-form-urlencoded grant_type=password&client_id=3MV...&client_secret=123...&username=user@example.com&password=password Response { "id":"https://login.salesforce.com/id/00D50000000IZ3ZEAW/00550000001fg5OAAQ", "issued_at":"1296509381665", "instance_url":"https://na1.salesforce.com", "signature":"+Nbl5EOl/DlsvUZ4NbGDno6vn935XsWGVbwoKyXHayo=", "access_token":"00D50000000IZ3Z!AQgAQH0Yd9M51BU_rayzAdmZ6NmT3pXZ1kTuuQPljJVsX4CPt3naL7qustlb" }

Salesforce1 Platform Force.com REST API Queries SOQLor SOSL query passed as URLparameter /services/data/v29.0/query?q=SELECT+Id,+Name+FROM+Account Resources Object types and records in database /services/data/v29.0/sobjects/ /services/data/v29.0/sobjects/Account/ /services/data/v29.0/sobjects/Account/001i000000b64Rw

Salesforce1 Platform Force.com Streaming API Bayeux wire protocol HTTP Long Polling CometD Client Libraries client = new BayeuxClient(salesforceStreamingEndpoint(endpoint), transport); ... client.getChannel(OPPORTUNITY_CHANNEL).subscribe(new OpportunityListener()); ... public class OpportunityListener implements MessageListener { public void onMessage(ClientSessionChannel channel, Message message) { } }

Demo Forcecraft github.com/metadaddy-sfdc/Forcecraft

Just as standard rail gauge and couplings allowed the railways to flourish, identity standards such as OAuth 2.0 and OpenID Connect, and standard API patterns such as REST, allow us to build the Trans-Internet Express of the future.