For Business Applications such as ERP, CRM or order management applications to work properly, they require that the technology that is below them (servers, application server, database or network devices, among others), is always available and working properly.

Main features of Alignia for Business Applications

How does Alignia for Business Applications work?

Three steps to increase reliability

Define the Business Application to be controlled: ERP, CRM, orders management, payment Systems, purchase and sale of shares, logistics systems, etc.

Identify the technology, the devices and applications that support Business Applications: web servers, database servers, databases, firewalls, printers or other technical components to be monitored.

Apply standard controls or make a specific configuration with custom controls: Custom or in house application errors Management.

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Main platforms supported by Alignia for Business Applications

• Operatingsystems: AIX, Solaris, Linux, Windows and IBM i

• Networkdevices: Cisco, Ports and network interfaces

• Endpointdevices: Printers

• ApplicationServers: Apache, Tomcat

• Databases: SQL, Oracle and PostgreSQL

• Middleware: IBM WebSphere MQ

• WebServer: IIS

AligniaforBusinessApplications simply identifies, using self-discovery tools, the technological infrastructure which is operational and provides a template for each Business Application and for each of its components, applying a series of basic and pre-configured controls. Thus, a catalog covering the Company’s main Business Applications is built, indicating if the IT area is working or not, if it has performance problems or if there is any conflict in its many devices.

Alignia for Business Applications identifies, alerts and prevents conflicts that cause a decline in the performance of Business Applications, or a total or partial failure of the technology infrastructure that supports them. With a different approach to traditional monitoring, the module contributes to the smooth running of Online Services, Business Critical Processes and Technology, ensuring stability and reliability in the management of information.

Standard and configurable controlsAlignia for Business Applications automatically applies controls to meet the health status of different components: availability, performance and errors. The module has a lot of applicable templates for key technologies, operating systems, databases, web servers, applications, etc., and it allows you to add new technologies or controls for custom applications or in house developments.

Impact analysis and root cause

Provides IT relevant information about which components have been the root cause of the unavailability of Business Applications and the impairments in Service Level Agreements (SLAs).

Pre-defined display screens

Provides information directly related to the Business, in order to act early and resolve conflicts, but allowing you to go deep in technical level detail at any time you need.

Aligned view between IT and Business

View of availability in real-time of each application (ERP, CRM, etc.) as well as Online Business Services and Business Processes that are being impacted.

Total integration

The module is designed to be integrated with the rest of the Alignia modules and it is the basis for monitoring the Online Business Services and the Business Processes, providing a complete and integrated view of the health of the entire technology that supports the operations. If some of your technological components are already being monitored by other more specific tools, Alignia for Business Applications fully integrates with them and uses its information to enrich control of your Business Applications.

Embedded Knowledge + Embedded How-to = Immediate ResultsAlltheknowledgeandexpertisegainedfromhundredsofsuccessfulimplementationsworldwideconsolidatedintoastep-by-stepmethodandembeddedinAligniatoachieveimmediateandtotallyeffectiveresults.

Alignia for Business Applications is part of Alignia, a comprehensive monitoring solution that prevents and identifies problems in the Online Services and Business Processes, along with the Technology and Security that support them, helping your company to operate smoothly, without interruption, in a secure environment and with extreme visibility.

Overview of a Business Application

Focus on Business

It has a catalog of all monitored Business Applications and its relationship with Online Business Services and Business Processes, identifying any problem in the transactions running on them.

Only relevant information

We provide the right information through key controls that are necessary for the Business Applications to operate efficiently and safely. A few relevant controls are more useful than thousands of controls with technical information.

Extremely fast to deploy and easy to maintainAlignia for Business Applications was designed to simplify the configuration and the massive maintenance of applications, servers, devices, etc. Thanks to the large number of controls included in the product and its general simplicity, the results are immediate and the maintenance is very simple.

Reduces concerns Ensures the stability and security of operations, controlling different critical points of Business Applications and providing more effective and more efficient decision making.

AffectedBusinessElementsInformation about the different Services and Processes impacted by this Business Application, categorized by its level of criticality.

SummaryofthehealthofeachBusinessApplicationName of the person responsible for the application, and information about downtime or the time since the last incident.

RootCauseAnalysisNumber of impacts in Business Applications. Displays the affected components, the time since the last incident, the person responsible for implementation, route and messages.

ComponentsIt lists and categorizes by layer, all the components that are part of this Business Application. You can see the health status and the corresponding sub-states, of each of them.

About Tango/04 Computing Group Tango/04 Computing Group is one of the leading companies in the development of corporate monitoring software that helps companies to operate fluidly, without interruptions, in a safe environment and with full visibility. The company has a vast network of Business Partners and hundreds of leading customers in all industries worldwide, including companies such as: 3M, ABN AMRO, Auchan, Banque Centrale du Luxembourg, Banque Pictet, Barnes & Noble, Bayer, BBVA, Bradesco, CC&G (London Stock Exchange Group), Costco, Danone, DHL, Dolce & Gabbana, Euronet, GE Money, Gucci, ICBC, Inditex (Zara), ING, Intesa San Paolo Bank, Jack Henry & Associates, L’Oréal, Luxottica (Ray-Ban), Manpower, MAPFRE, McDonald’s, Mercedes Benz, Miele, Nike, Pfizer, Prada, Raiffeisen Bank, Reale Insurance, Santander Bank, Scotiabank, Telmex, TNT, Tractor Supply Company, UBS Bank, VISA and Zurich, among others.