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A Real-World Implementation of a Social Intranet Based on Office 365
Robin SlagmanDerk van LochemUnity Connect Haarlem 2016
Tweet this talk@SynigoPulse | #UnityC16www.synigopulse.com
“The experience is about how we get there, not the landing place.”
Bill Buxton, Principal Researcher at Microsoft Research
Introducing…Robin Slagman• Co-founder, product owner, Office 365 & SharePoint specialist• [email protected]• @RobinSlagman
Derk van Lochem• Co-founder, architect, full-stack web developer• [email protected]• @derkzz
Tweet this talk@SynigoPulse | #UnityC16www.synigopulse.com
Agenda• Scenario & objectives• Why a social intranet?• User adoption• Functional design
choices• Technical design
choices• Lessons learned
ScenarioNoorderpoort• School for secondary, vocational and adult
education and training (ROC)• 15.000 students, 1.800 employees• Based in Groningen (NL) across 17 schools• Aims to be a ‘learning hub’ for lifelong
learning• Strong community ties
ObjectivesMake our students leadingCreate a better fit with the young generationIncrease the quality of our educationIncrease student satisfaction
Use modern technology to work smarter and save time and money, which will be invested in better education.
Working smarter?Stimulating & increasing sharing, collaboration and communication
Creating a single starting point for any information, no matter where it’s stored
Increase the digital skills of staff and teachers, so they will match the demands of the students
Provide staff and teachers with tools that fit the modern digital world
How?Create one single digitale place where students, teachers and staff:• Meet, collaborate, share and
communicate;• Find everything they need to do their
study or job.
"Give us guidelines and structure, without losing our autonomy and choice"
Office 365
Social Intranet?Automated/derived content• Information from processes• LOB applications
User generated content• Large interaction• Collaboration tools
Managed content• ‘Traditional intranet’• CMS
Integration
Demo
Mobile
User Adoption• Project owned by Marketing &
Communcation, not IT• Defining our users• Workshops, interviews• Keywords: Training,
Communication
Functional design choices
Office 365 Groups, unless…• No more teamsites• Everybody can start a group…
…even students!• No more organizational structure &
nesting• Groups are for collaboration, not for
publishing
Outlook Groups
Yammer• More humble position• Still lack of integration• Used for commenting on news
articles
Delve• Searching for documents• Finding colleagues
Microsoft Teams• Combining Office 365 tools for
modern & agile teams• Another option for collaboration• Another source for
messages/conversations
Technical design choices
7Servers
12K
Unique users / day
Facts & Figures
Transactions / hour
700Dependencies
15
Requests / hour50K
AVG load time / second
1.6
ChallengesDependencies
Many!Impact on third party applicationsFailure of these dependencies
PerformanceA lot of usersA lot of information in a single view!A lot of transactions are processed
To be in controlDeployment processPerformanceLook and feel
Why a web app?
The role of SharePointDocument management!!Collaboration(Groups)Portal configuration
News and KnowledgebaseUmbraco
Complex content structuresEditing contentREST API only
Managed Content
The role of the Microsoft Graph
Apps
Microsoft Graph
Azure Active Directory
On Premise Active Directory
The role of the Azure Active Directory
Uses
Sync
Enrich
Putting it all togetherApps / Website, etc..Pulse apps (Portal, News,
Knowledge base)
Pulse Service
Microsoft Graph
Users Groups Calendar Mail Documents Etc.
Umbraco CMS
News Knowledge base
Pulse API
Peoplesoft Magister Xedule,
etc..
Lessons learned• Don’t forget to train users• Make use of power
users/champions• Make guidelines: what to use
when?• Make users aware of where they
store information• Be carefull with sharing• Make sure your source systems
are filled properly• In the end it’s about the people
Spread the [email protected] www.facebook.com/synigo www.linkedin.com/company/synigo
Robin [email protected] @RobinSlagman
Derk van [email protected]@derkzz
