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Objectbay Software & Consulting GmbHDr. Andreas Wintersteiger
Agile TransformationKey Takeaways from 8 years of Scrum
Coaching
Dr. Andreas WintersteigerObjectbay Software & Consulting [email protected]
© 2012 Objectbay Software & Consulting GmbH
I could see
SOME CHANGESin companies going on...
WORKPLACE
PEOPLE• Motivation
• Energy
• Relaxation
• Appraisals
PROCESSES
PHENOMENA• Open Source
• Crowd sourcing
• Startups as game changers
• War for Talents
OTHER
© 2012 Objectbay Software & Consulting GmbH
This is not going to work for us!
© 2012 Objectbay Software & Consulting GmbH
RESISTANCE
© 2012 Objectbay Software & Consulting GmbH
But why?Let’s have a look at
where we’ve come from ...
© 2012 Objectbay Software & Consulting GmbH
Industrial Age
•Humans - manual labour
•Muscle Power
•Minor parts of brain wanted
•No creativity desired
•Management control
© 2012 Objectbay Software & Consulting GmbH
Scientific Management (1911)
• Separation of Planning and Execution
•Norming of Work
• Selection and Instruction
• Targets & Incentivation
•Multiple Levels of ManagementFrederick Winslow Taylor
© 2012 Objectbay Software & Consulting GmbH
The Age of Information
•Humans produce Information
•Humans consume Information
•We are Knowledge Workers
•Work: Leverage the Brain
© 2012 Objectbay Software & Consulting GmbH
Leveraging brains?
No Download! Communication
© 2012 Objectbay Software & Consulting GmbH
100 %
Economies of Scale
5x = 500 %
5x = ?
© 2012 Objectbay Software & Consulting GmbH
Last Century’s Management Principles ...
NOT APPLICABLE
TO KNOWLEDGE
WORK!
SELF ORGANIZING TEAMS
LESS MANAGEMENT REQUIRED
Knowledge Work is different
• Economies of Scale: only with Teamwork
• Working together
• Communication is KEY
• Demand controlled management of workload (PULL)
• Process Ownership, Instant ProcessesFrom Management to
Facilitation
Motivation• Autonomy
• Mastery
• Purpose
Dan Pink - The surprising truth about what motivates us
You think Agile is just another PROCESS?
WRONG!
It a visible Sign of a
much bigger
phenomenon!
© 2012 Objectbay Software & Consulting GmbH
The WORKPLACERevolution
Biggest Blockages in Agile Transformations
seen so far ...• Self Organization not allowed
• Organizational & Management Structures can’t be changed
• Communication Structures
• Transparency not wanted
• Certified Processes established & must-been-followed
• Low Standards Attitude
Is Agile the root cause?
No!
OUR SOCIETY TRANSFORMS
INTO INFORMATION AGE!
Agile TransformationEstablishing a Vision
Dr. Andreas WintersteigerObjectbay Software & Consulting [email protected]
Starting at the Team Level
• Self-organizing Scrum Teams
• cross-functional
• Scrum Master as Team Coach
• Transparency
• Inspection & Adaption
• Process Ownership
• Quality Attitude
• Empowerment
• Trust
• Learning
• Reliable Deliveries
• Less Defects
• Better Architecture
Team Coaching intensity
get the team ready to start
get the team trainedand started
get the team confident let the team do itlet the team do it alone.
return visit
1 2 3 4 5 6
Start with pioneer teams
• Trailblazers showcase, win & create more demand
• Do not go halfway, keep improving
• Keep touch base
• Do not create heavyweight processes & structure
• Trust the team and show you do!
Scale one level at a time
Product Owners define success
• Feature Backlog
• P.O.s form a Scrum Team
• and need a Scrum Master, too!
• P.O.’s have their Meetings
• ... and they ship the product
Each P.O. is in two “teams”
Feature Backlog• Bad: Layer Teams
• Better: Component Teams
• Tricky: Platform Teams
• Best: Feature Teams
Dependency Management
Communities of Practice
Scrum Of Scrums
The Big Picture
Agile Transition Team
• Organizational Impediments become highly visible
• “Scrum Master Force” - Agents for the change
• Organizational Change controlled by Management
• Strategy
• Transition Backlog to drive change
Transition Team• Setup and made up of Senior Management
• Define Vision and Strategy
• Drive the Change
• Act on organizational Problems surfacing through Scrum
• HACK THE CORPORATE CULTURE
• Fearless Change (John Kotter)
Impressions seen• Lack of Stakeholder Involvement
• Technical Skills & Expertise at Team Level
• Continuous Integration
• Test Automation
• Quality Attitude
• Teamwork, Lonely Warriors and Communication issues
• “Disturbance from Production”
• No Collective Ownership, Responsibility
• Bollywood Scrum
• Waterfall Sprints
• Late Acceptance
• No Release Cadence
Quick Fixes• Ensure Stakeholder/Management Involvement
• Team Level Intensive Care, Principles over Practices
• Empowerment on Team Level, Coaching, Transparency
• Agile Transition and Rollout Team
• Company Heartbeat: Synchronized Sprints
• Surface and manage Dependencies: Scrum Of Scrums
• Release Cadence: Agile Release Train
• Technical Excellence: Agile Developer Skills / Agile Engineering Practices
• Manage Culture Hacking