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Richard MayCountry Manager UKI & Nordics, Raritan Inc.

RaritanDCIM.com

13th March 2014

10 Steps to DCIM Success

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Agenda

Who is Raritan?

What is DCIM?

Do I need DCIM?

dcTrack

Key project considerations

Case Studies

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What is DCIM?In a nutshell

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What Does an Enterprise Data centre Look Like?

Asset Tracking: Spreadsheets, Homegrown DBs

Floor Plan: AutoCAD, Visio

Monitoring: Sitescan, Foreseer, Raritan, etc.

Cable/Net Tracking: Spreadsheets, Homegrown DBs

Configuration: CiscoWorks, etc.

Monitoring:HP OpenView, IBM Tivoli, Solarwinds

Asset Tracking: Spreadsheets, Homegrown DBs

CMDB:HP OpenView, BMC BladeLogic, etc.

Monitoring:HP Insight Manager, IBM Director

Too

ls

Facilities Networking Systems

Do

mai

ns

Raised Floor,

UPS, PDU/RPP, Rack PDUs

CRACs, Sensors

Mainframe,

Servers, VMs,

Storage,

Apps

Networks

Fibre

Structured Cabling,

LAN, SAN, WAN

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How is the Data centre Operations Model Evolving?

Asset Tracking: Spreadsheets, Homegrown DBs

Floor Plan: AutoCAD, Visio

Monitoring: Sitescan, Foreseer, Raritan, etc.

Cable/Net Tracking: Spreadsheets, Homegrown DBs

Configuration: CiscoWorks, etc.

Monitoring:HP OpenView, IBM Tivoli

Asset Tracking: Spreadsheets, Homegrown DBs

CMDB:HP OpenView, BMC BladeLogic, etc.

Monitoring:HP Insight Manager, IBM Director

Too

ls

Facilities Networking Systems

Do

mai

ns

Raised Floor,

UPS, PDU/RPP, Rack PDUs

CRACs, Probes

Mainframe,

Servers, VMs,

Storage,

Apps

Structured Cabling,

LAN, SAN, WAN

Do

mai

ns

Data centre Operations

Executing Work Orders

Racking and Stacking

Power Rack Connectivity

Fiber and Copper Cable Patching

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Do I need DCIM?Or is it not the right time to deploy?

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Vendor agnostic reporting

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User Configurable Dashboards

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User Configurable Energy Dashboards

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‘Smart Rack’ Views

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Asset specific power reporting

12

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Raritan dcTrackIn 2 slides

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What Can dcTrack Do for Me?

Asset Management Automated What do I have, where is it & who owns it? How is it configured and connected Maintenance history & schedule

Capacity Management How much space, power and network do I have Where do I have capacity How do I optimize my current capacity

Connectivity Management Connectivity for data & power Trace circuits end-to-end How do I quickly find infrastructure to

application to business dependencies

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What Can dcTrack Do for Me?

Change Management How do I manage moves, adds, and

changes (MACs) Who does the work When will the work be done How do I know it’s done correctly

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Key Considerationsfor a successful DCIM Project

10

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1Be clear on problemsprioritize over time

Identify business critical data centre operations problems

Focus on solving top 1-2 most important problems

“Must Have” as opposed to “Nice to Have”

Avoid doing to much too soon

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2 Understand current processesand desired outcome

Map current processes

Define desired process state

Identify gaps – systems, resources, information, etc.

Select project resources

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3 Don’t get caught in thefeature comparison trap

Evaluate two to three DCIM products/vendors

Challenge vendors to show how your objectives can be achieved

Focus on those features that address your pain points

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4 Partner with peers in other functionsand gain alignment

Get cross-functional alignment

Appoint a cross-functional and empowerd project manager

Project cost sharing model

Identify and engage impacted organizational functions

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5 Identify a teamto own and maintain the system

Identify one or more DCIM system administrators

Ensure defined processes are followed

Establish a DCIM team

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6 Start small andexpand over time

Remember: Rome wasn’t built in a day

Understand whole life costs – up front

Phased project implementation minimises disruption

Constrain initial project complexity

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7Choose an open platform to facilitate future integration

Avoid unnecessary start-up complications

Expect integrationmake sure the platform is open

Identify existing systems, processes and databases

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8 Take advantage of expert services

Your vendor should offer services that will pave the way

Vendor experience with scores of existing customers will make a positive difference

Ask your vendor for help and guidance

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Ensure people are trained andregularly monitor usage

Consider ease of use during vendor selection

Assign one system administrator to monitor DCIM usage

Team members should know his/her role and responsibilities

Consider joining vendor user groups

9

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10Select a vendor that is prepared to run the marathon with you

Partner with a trusted, reliable and experienced vendor

Look for a vendor that has data centre expertise beyond DCIM aloneChoose a vendor that is there for you – today and in the future

Raritan have pledged to implement the Code’s ethos through devising products and services that help organizations to bring their data centres into line with its best practice recommendations, reduce energy consumption while ensuring business objectives continue to be met.

Endorser of the EU Code of Conduct on Data Centre Energy Efficiency.

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Case Studies

4

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Unilever

► Use Case Key requirement today for the business to

understand the DC capacities Reporting on a monthly basis is a core requirement

for DC staff and is Time consuming and costly plus wrong data can lead to wrong assumptions.

Service Impact Information

► Project Driver Operational efficiency – ‘freeing up time’ Managing DC growth without an increase in

headcount

► Main Benefit “dcTrack saves 1 week per month” Increased capacity utilisation

• Products are sold in more than 190 countries

• 171,000 employees

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Bank of Canada

► Use Case Managing a full data centre move Efficiently facilitate moves, adds and changes (MAC) in

the data centre Capacity management for space, power and

connections. .

► Project Driver Closing down their current data centre. Moving to 2

new data centres.

► Previous Tool Proprietary Built System – MS-SQL Backend with

coldfusion front end, not graphical based.

► Main Benefit Operational efficiency ,automation of tracking,

visualization & color coding, auditing, void trips to the data centre, Management of lights out data centre

Increased capacity utilisation

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British Airways

► Use Case Efficiently facilitate moves, adds and

changes(MAC) in the data centre Capacity management for Space, Power and

connections. Need to run data centre capacity reports

► Project Driver Used Aperture Vista, high cost of maintenance and

professional services. Were keen to move before maintenance renewal.

Data centre due to grow and licensing a concern

► Previous Tool Aperture

► Main Benefit Operational efficiency Lower and fixed DCIM costs

Worlds 3rd Largest Airline with 58,000 employees

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Royal Caribbean

► Use Case Efficiently facilitate moves, adds and

changes(MAC) in the data centre Capacity management for Space, Power and

connections. Power Monitoring

► Project Driver Proactive data centre manager

► Previous Tool Spread sheets and Auto Cad

► Main Benefit Operational efficiency True lights out data centres

Physical access can be a problem!

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