Upload
hong-eng-koh-
View
195
Download
0
Tags:
Embed Size (px)
Citation preview
Social-Enabled PolicingCommunity Policing in the Age of Social Networking
Hong-Eng KohVice President (Corporate)
The Society for the Policing of Cyberspace (POLCYB)
Visiting ResearcherChina Public Security University
Global Lead, Justice & Public Safety (JPS)Public Sector Industry Solutions Group, Oracle Corporation@he_koh
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
2
Physical Security And Video Surveillance Market Influencers: 2014 Results
• David Humphrey, CTO Video HP Autonomy
• Erica Wood a.k.a The Security Girl, American Fire & Security in Dayton Ohio
• Fredrik Nilsson, GM Axis Communications North America
• John Honovich, Founder IPVM
• Larry Newman, Axis Communications: Director Of Sales US Sales
• Mike Matta, CEO Solink
• Richard Brent, CEO Louroe Electronics
• Scott Dunn, Director of Business Development Axis Communications:
• Steve Gorski, CSO Scallop Imaging
• Vaidhi Nathan, President and Founder IntelliVision Technology Corp
• Victoria Ferro, President Micro Key Solutions
3
http://www.securityhive.com/industry-influencer-profiles/industry-influencer-profile-hong-eng-koh/
August 15, 2014
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Global Justice & Public Safety (JPS) Team
4
Jeff PenroseDavid Shepherd Udi Nessimyan
Hong-Eng Koh
Global Lead
Bert Oltmans
Jorge Medina
Cindy Schwimer
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Community Policing“The Police are the Public and the Public are the Police”
5
Sir Robert Peel1788 – 1850
Photos credit: Internet
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Community Policing“The Police are the Public and the Public are the Police”
• A good relationship and trust between the public and the police
• Working together to prevent crime and disorder
• Police efficiency: it’s the absence of crime and disorder, not the visible evidence of police action in dealing with them
6
Japan “Koban”
SingaporeNeighbourhood
Police PostPhotos credit: Internet
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Fast Forward to 21st Century
• Problem-oriented policing
– Focus on rigorous and effective methods to solve problems, including methodology, tools and data
• Intelligence-led policing
– Integrated crime and criminal analysis, profiling of serious offenders, supported by an informed command structure
• Predictive policing (PredPol)– Predicting crime or disorder before it happens, or when it is
about to be committed
7
Photos credit: Internet
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Data is Important, But …
• Over dependence on past crime and criminal data has the underlying assumption that the method (modus operandi), cause and reason of crime and disorder do not change
• But we are in the tsunami of social networking, crowd-sourcing, instant gratification, citizen journalism, people power, etc.
8
Why BlackBerry Messenger was rioters'
communication method of choice
7 Dec 2011
“Everyone in edmonton
enfield wood green
everywhere in north
link up at enfield town
station at 4 o clock
sharp!!!!”
“Ah, who wants to buy
rioting kits? Gloves,
masks, petrol bombs:
£5”Crime-Sourcing
9
Panic Seizes India as a Region’s Strife
Radiates
17 Aug 2012
Angry protests spread over anti-Islam
video
14 Sep 2012
Herding Effect
10
Handler: “See, the media is saying
that you guys are now in room no.
360 or 361. How did they come to
know the room you guys are in?...Is
there a camera installed there?
Switch off all the lights...If you
spot a camera, fire on it...”
Intelligence-led Terrorism
11
12
Man Attacks NYC Police With Hatchet;
Authorities Probe Possible Terror Ties
Social-Enabled Terrorism ?
“Helicopters, big militarywill be useless on theirown soil. They will not beable to defeat our people ifwe use guerilla warfare.Attack their weak flanks…”
Suspect’s posting:
23 Oct 2014
Isis booklet issues guidelines to mothers on
how to raise 'jihadi babies' 1 Jan 2015
http://www.independent.co.uk/news/world/middle-east/isis-booklet-issues-guidelines-to-mothers-on-how-to-raise-jihadi-babies-9952721.html
• The publication, entitled “Sister’s Role in Jihad”, suggests that the “most important” way women can contribute to the so-called Islamic State is by indoctrinating children with the militant group’s values.
• “Don't wait until they are seven to start, for it may be too late by then!”
13
Self Radicalization
New Zealand Jihadist Deletes Tweets After Discovering He Left Geotagging On
http://ibrabo.wordpress.com 14
US Government Agency Compromised by Social Engineering
4 Nov 2013
2009: “Robin Sage” (The Security Blogger)
Information and intelligence obtained
from US military personnel
2011: “Emily Williams”
“What else can happen outside of data
being leaked over social networks?”
Emily WilliamsSocial Engineering15
1 April 2013
UK sex crimes via Facebook, Twitter increased 400% since 2009
“Personal data on Twitter and Facebook are being utilized by sexual predators to identify susceptible females and gain their confidence.”
16
Kentucky man arrested after stealing from
cops, posting evidence to Facebook
19 Apr 2012
6 May 2013
Study shows young crooks use social
media to brag of criminal exploits
Gamification18
“Free this week for a quick gossip/prep before I go
and destroy America?”
“3 weeks today, we’re totally in LA pissing people
off on Hollywood Blvd and diggin’ Marilyn Monroe
up!”20
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Social-Enabled PolicingCommunity Policing in the Age of Social Networking
21
SingaporeCommunityPolicing
Return On Relationship (ROR)Photos credit: Internet
16 Apr: Boston Police confirming explosion at marathon finish line with injuries.
Boston Police looking for video of the finish line
BPD asking for tips
Family members looking for info relative to individuals injured during the incident are encouraged to call (617) 635-4500.
22
Boston Police looking for video of the finish line
17 Apr: Airlines and hotels are waiving cancellation & trip change fees for people traveling to Boston.
19 Apr: Do you recognize these individuals? Contact 1-800-CALL-FBI (1-800-225-5324)
20 Apr: CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody.
Photos credit: Internet
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
IACP’s 2014 Survey: Use of Social Media byLaw Enforcement
• 95% of agencies use social media
• Most common use of social media is for criminal investigations at 82.3%
• Most frequently used social media platforms are Facebook (95.4%), Twitter (66.4%), and YouTube (38.5%)
• 55.9% of agencies not currently using are considering its adoption
• 71.7% of agencies have a social media policy
• 78.8% of agencies report that social media has helped solve crimes
• 77.5% of agencies state that social media has improved police-community relations in their jurisdiction
24
http://www.iacpsocialmedia.org/Resources/Publications/2014SurveyResults.aspx
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Social-Enabled PolicingSupports the prevention, detection and solving of crime and disorder
25
Social-Enabled Policing
Community
Intelligence-led PredictiveSocial Networking
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Social-Enabled Policing“The Police are the Public and the Public are the Police” in the Physical & Cyber Worlds
26
Social-Enabled Policing
Listen
Social Networking
Analyze
Understand EngageCommunicate Participate
ActAssure
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Social-Enabled PolicingKey Considerations
27
1. Which Social Networks and How?
2. Am I Big Data Ready?
3. How Can I Meet the People’s Demands?
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
1. Which Social Networks and How?Argentina Federal Police
• Engage the community as part of community policing
• Better understanding of public sentiments
• Improve crime analysis over social networks
• Early detection of suspicious activities and crime suspects
• Incorporate new techniques in crime investigation process
28
• Endeca• OBIEE• Exalytics• Exadata• Database• Social Relationship
Management (SRM) Cloud
131Non-Emergency
Call Center
Centralized Video
Surveillance
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Social Relationship Management (SRM)
• Advanced Latent Semantic Analysis (LSA) technology
• 700+ million messages daily
• Deeper & more precise data
• Routing & auto-categorization
• Custom topics & indicators
• Global languages & data
29
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Social Relationship Management (SRM)Demo
30
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
2. Am I Big Data Ready?UAE Abu Dhabi Police
31
• Big Data Appliance• Database
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Intelligence Hub & Alerts
32
Oracle Policy Automation
Big Data Appliance, Exadata, Exalogic, Exalytics, etc.
Oracle Data Integrator / Oracle
GoldenGate
Oracle Event Processing
Master Data Management
Ontology-based
Semantic Analysis
Business Intelligence
Oracle SOA / Service Bus
Ide
ntity &
Acce
ss Man
agem
en
t / D
atabase Se
curity O
ptio
ns
EndecaInformation
Discovery
Big Data Discovery
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Intelligence Hub & AlertsDemo
33
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
• Uses real-time analytics to solve crime and attacks
• Connected to other regional and national intelligence fusion centers
• Means to interpret prevailing threat levels and provide commensurate protective measures
• Monitors video surveillance, gunshot detections and automated license plate recognition inputs
• Facility Incident Management System (FIMS)
34
Chicago Police Crime Prevention & Information Center
Intelligence Hub & Alerts
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
US Customs & Border ProtectionAutomated Targeting System (ATS)
• Rules based decision support system
• Data sources: government and public
• Historical data and trends analysis
• Deployed for air, land and sea travel
• Massive volume of data
• Identify high risk targets
• Faster clearance for low risk traveler/cargo
35
Intelligence Hub & Alerts
Source: Internet
National Targeting Center
• Exadata• Exalogic• Exalytics
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
US Customs & Border ProtectionAutomated Targeting System (ATS)
36
Intelligence Hub & Alerts
Source: Internet
• Exadata• Exalogic• Exalytics
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
3. How Can I Meet the People’s Demands?Finnish Police
37
Technical quality
Functional qualit
y
93% of IT budget used to maintain >100 obsolete systems
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Integrated Policing Platform
Business Rules Legislation Policy Procedures Service Rules Behavior Models Scheduling
Internet
Policing Operational Capabilities
Phone eMail Mobile Face to Face PaperChannels
Operations& Response
Investigation IntelligenceProperty
ManagementSuspect &Offender
Records Management
Coordination& Liaison
Citizens Trusted 3rd parties Police StaffLegal RepresentativeInvolved parties
Content Management Knowledge Base
Business Intelligence Performance Management Intelligence Analysis Management Reporting
Information Management Database Master Data Spatial Data Resilience & Availability Security
Social
Communication Layer Data Exchange Service Bus Extract, Transform, Load (ETL)
Siebel Public Sector
WebCenter Portal & ADF Mobile
Master Data Management / Engineered Systems / Security Options
Oracle Business Intelligence / Endeca Information DIscovery
WebCenter Content / Oracle Knowledge
Oracle Policy Automation
Oracle Service Bus / Oracle Data Integrator / Oracle GoldenGate
Incident Mgt
Alerts
Case Mgt
Prosecution
Relationship
Analysis
Lost & Found
Evidence
Offender
Custody
Criminal
Firearms
Legal Instr.
Warrants
Services requiring configuration
38
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Integrated Policing Platform
39
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Brazil Rio de Janeiro State Civil Police
40
• Data entry• Investigation system• Records:
• Firearms• Vehicles• mobile phones• People• AFIS & DNA
• Linking of all records
• Spatial• BI• DB• Service Bus
Integrated Policing Platform
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Brazil Rio de Janeiro State Civil PoliceM8000 SPARC/Solaris Servers
x86 Servers
Storage
Tape Library
Exadata
Integrated Policing Platform
41
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Oracle Empowers Social-Enabled Policing
Integrated Policing Platform
TraditionalChannels
TraditionalData Sources
Intelligence Hub & Alerts
Social Channels &Data Sources
Oracle SocialRelationship Management
42
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Social-Enabled PolicingCommunity Policing in the Age of Social Networking
• Sincere
•Open
•Collaborative
• Interested
•Authentic
• Likeable
43
“The Police are thePublic and the Publicare the Police”
Sir Robert Peel
Social-Enabled Policing
Social Networking
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
Are You Social-Enabled?Thank You!
44
@he_koh
linkedin.com/in/hekoh