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Secrets that Motivate User to “share’’ On Social Media
Social media has become an inevitable element in the life of individuals and organizations. It
plays an important role in the shaping users’ opinions including in their decisions to buy and
make shopping. That’s why it has become a main core of marketing strategies of companies
that want to keep visibility within their customers and community and build a strong
relationship.
The power of social media lays in the fast way the information and content is spread and the
instant way the user gets and shares content with his circles and communities. So, the
effectiveness of social media comes from the facilitation of spread of information, but what
are the main factors that push a user to share certain content and recommend it to his friends.
A new study conducted by researchers from the Faculty of Economic Sciences and
Management of Sfax, Tunisia and published in a Journal of Marketing Research & Case
Studies has gone deeply through the subject and tried to find a number of answers to the
customers’ attitudes that lay behind the sharing process.
The study finds that the sharing has a lot to do with the user’s psychology and “The
experience on the social networks is considered as hedonist experience associating positive
feelings which can influence positively the attitude to the recommendation.” The study
stressed that “the recommendation is strongly influenced by the intrinsic motivation and the
self-esteem”.
Based on the study, different psychological messages could be grasped from the sharing
process. “The user can assert himself as an active member of the community; he can assert
also his membership of his reference group.” The researchers also stated that “Internet users
who share information on the social networks want to act as opinion leaders; they possess a
certain expertise in a specific domain gained by their involvement.” The study added that “the
consumers trying to obtain the recognition from others and to make good impression are more
inclined to share information on the social networks.”
So when a company understands users well, it can work to develop a significant presence
online and build a strong relationship with them. On this level, the study discussed the
importance of what it calls “’the opinion leaders’ who are characterized by high self esteem, a
strong involvement and a favorable attitude to the recommendation.” The study stated that
these consumers “can help companies to increase their visibility on these networks”