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Cassie Roberts| Saffire Events PAY TO PLAY: The New Face of Facebook Outreach & How to Maximize It in Your Favor

RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

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RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

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Page 1: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

Cassie Roberts| Saffire Events

PAY TO PLAY: The New Face of Facebook Outreach & How to Maximize It in Your Favor

Page 2: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

Share your card - We’ll send you the slides.

NO NEED FOR NOTES

Page 3: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook
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SOMETHING BUT

WAS MISSING

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HELP MORE PEOPLE! We wanted to

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Over 120 Events, Venues & Destinations trust Saffire!

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ASSOCIATION PARTNERS

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ADVERTISE How many of you

on Facebook?

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FACEBOOK IS KING

Free Facebook is Dwindling. BUT YOU MAY HAVE HEARD…

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THE OLD WORLD

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THE NEW WORLD A year ago, Facebook made a change to its algorithm, drastically

reducing the reach of business posts.

Last December, they did it again.

Now an estimated only 3% of your followers will see your posts if

you don’t advertise.

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WHY? USER EXPERIENCE

& CA$H

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NEW FACEBOOK STRATEGIES

1. Re-evaluate your Facebook investment.

2. Optimize posts for sharing.

3. Engage your fans elsewhere.

4. Pay up. (cheap… for now)

Post and advertise, or don’t post.

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ADVANTAGES OF ADVERTISING • Greater reach

• Greater targeting

• Protection against wasting money

• It won’t run if people don’t click

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FACEBOOK AD TARGETING • Your Facebook followers

• Their friends

• Your email list (or even your phone list!) • People who are “look-alikes” to your list

• People who went to your website

• Even specific pages

• People who are interested in related organizations

Page 21: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

EXAMPLE AD TYPES • PAGE POST ENGAGEMENT – Image, video or text

• PAGE LIKES – Get more Likes on your Facebook page

• CLICKS TO WEBSITE – Drive traffic to your website

• OFFER CLAIMS – Like a coupon, with “Get Offer” button

• EVENT RESPONSES – Includes event details and RSVP link

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Page Post Engagement

TOP OPTIONS

Page Likes

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PAGE POST ENGAGEMENT AD • Promoting your POST will get more INTERACTION.

• Why you should use it:

• To get more video plays and engagement on photos

• To let your customers know of sales and specials

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EXAMPLES

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PAGE LIKES AD • Promoting your PAGE will get more LIKES.

• Why you should use it:

• It used to be important to appear in fans’ news feeds.

• Now it is good so you can advertise to your fans.

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EXAMPLE

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CLICKS TO WEBSITE AD • Promoting your WEBSITE will get more WEB TRAFFIC.

• Why you should use it:

• There is something more to see on your business website or blog

• Prompt lead generation

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EXAMPLE

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OFFER CLAIMS AD • Promoting your OFFER will earn more REVENUE.

• Why you should use it:

• Allow customers to claim special deals you’re running

• Organic reach: “Cassie claimed this deal!”

• INSTANT GRATIFICATION!

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EXAMPLE

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EVENT RESPONSES AD • Promoting your EVENT will get more ATTENDANCE.

• Why you should use it:

• Same as offers, but no purchase is made

• Organic reach: “Cassie is going!”

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EXAMPLE

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EXAMPLE AD TYPES • PAGE POST ENGAGEMENT – Image, video or text

• PAGE LIKES – Get more Likes on your Facebook page

• CLICKS TO WEBSITE – Drive traffic to your website

• OFFER CLAIMS – Like a coupon, with “Get Offer” button

• EVENT RESPONSES – Includes event details and RSVP link

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NOT ALL AD METHODS

ARE CREATED EQUAL

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GOOD

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RIDE THE ORGANIC WAVE

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BOOSTING TIPS 1. Ride out the unpaid interaction

• Let the post’s natural appeal work for you

2. Once the interaction slows, boost it!

• You can spend as little as $5 and get engagement

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POST SOMETHING ENGAGING

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…THEN BOOST IT

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AUDIENCE TARGETING

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BETTER

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ADS MANAGER

www.facebook.com/advertising

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STEP 1: SET OBJECTIVE Think about your goal and the type of post you’re advertising.

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OBJECTIVE

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STEP 2: SELECT AD PLACEMENT Where do you want your ad to show up?

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STEP 3: DEFINE YOUR AUDIENCE A more targeted audience means more engagement.

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STEP 4: SET YOUR BUDGET This can be done by day or overall.

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WHAT DO I NEED TO SPEND? You can spend as little as $1.00/day for approximately 4000 impressions versus:

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STEP 5: WATCH FOR RESULTS

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YOU CAN TEST WHAT

WORKS BEST!

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FACEBOOK ADS It has never been cheaper or easier to see what gets results.

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THEN APPLY EVERYWHERE!

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PUT IT HERE

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…AND HERE

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AND MOST IMPORTANTLY…

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CONTESTS Facebook

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THE DOS & DON’TS DO

• Collect entries by Comments & Likes

• Collect entries by having users

message you

• Utilize Comments/Likes as a voting

mechanism

DON’T • Place contests on personal

Facebook timeline

• Require people to tag themselves

in promotions

• Use more than 20% text on your

images

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TOP 5 CONTEST TIPS 1. SET GOALS

• What are you trying to achieve? Ex: likes, comments, video watches, email addresses

2. CONSIDER THE AUDIENCE

• Important in determining your prize package Ex. Moms, teenagers, etc.

3. DETERMINE THE CONTEST TIME FRAME

• Run daily small contests for Likes & Comments or longer timeframe for more

personal information

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CONTEST TIPS, CONT. 4. CREATE A PRIZE PACKAGE

• If your prize is bigger, you can ask for more information

5. PLAN THE FUFILLMENT

• Know how quickly you can deliver & make sure it’s within the expiration

date

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CONTESTS FOR INTERACTION

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GET COMMENTS

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EXAMPLE GET LIKES

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EXAMPLE

GET PHOTOS

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CONTESTS FOR FOOT TRAFFIC

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ON SITE PROMOTE DEALS THAT ARE ONLY AVAILABLE

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EXAMPLE

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EXAMPLE

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A GOOD RULE OF THUMB Create a sense of urgency

• Set a deadline

• Use a countdown

• Make it holiday-specific

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VS.

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CONTESTS FOR SHARING/LIKES

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FUN POSTS

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EXAMPLE

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FUN POSTS

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EXAMPLE

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PRIZE IDEAS • Gate admission tickets

• Unlimited ride wristbands

• Season passes

• Experiences/meet and greets

• Behind the scenes tours (on a golf cart!)

• T-shirts and/or other promotional items

• Giveaways from sponsors

NOTE: We’ve found that 70—80% claim prizes.

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SMALLER CONTESTS Two posts:

1. Announce contest

2. Announce winners

Page 83: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

EXAMPLE

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BIGGER CONTESTS Four posts:

1. Announce that you’re going to have a contest “4 MORE DAYS! We'll be giving away 1 sheet of 24 carnival tickets to 5 lucky people later today!

#FinalCountdown”

2. Announce contest

3. Announce that you’re going to announce the winners “We just drew the name of the first winner of the ULTIMATE FAIR EXPERIENCE! Are you ready to know

who it is?”

4. Announce winners

a. If more than 10 winners, announce in groups of 5

Page 85: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

NEW Advice for a

World

Page 86: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

“NEW” ADVICE Mimic what you see on the platform. Content is King, but context

is even more important.

Don’t interrupt or be intrusive. Talk about what they’re talking

about.

Example: Harlem Shake or Ice Bucket Challenge

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“NEW” ADVICE Be a real person, like a friend. Share:

• Entertainment to help them escape

• Useful information they can utilize

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“NEW” ADVICE Share “jabs,” non-direct to your offering. Aim to hit an emotion

so hard that the customer wants to share it, because it will say

as much about them as your fair.

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IMAGES are so important.

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EVER TAKEN 10% of photos

Were taken in the last 12 months.

Page 91: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

POSTS WITH PHOTOS The engagement rate of Facebook

is so much greater than without.

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LET CANVA WORK FOR YOU

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REMEMBER THE 20% RULE

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FACEBOOK IMAGE GRID TOOL If text covers more than 20% of your photo, Facebook won’t let you advertise it!

https://www.facebook.com/ads/tools/text_overlay

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TIMELY Be

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FACEBOOK COVER PHOTOS

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REUSE FOR EMAIL

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FACEBOOK + YOU

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Don’t forget to drop off your

business cards for slides.

Page 101: RMAF 2014 - Gotta Pay to Play: The New Face of Facebook

FREE ONLINE MARKETING TIPS

Website www.saffireevents.com

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