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Richard Stacy 2014 Gagging for it The uncomfortable truth about consumers, content marketing, engagement, social media, information… and butlers richardstacy.com 2014

Gagging for it: why content marketing is a fantasy

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Why marketers are wasting time and money on content strategies, when they should be playing the real-time Information Game

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Page 1: Gagging for it: why content marketing is a fantasy

Richard Stacy 2014

Gagging for it

The uncomfortable truth about consumers, content marketing, engagement, social

media, information… and butlers

richardstacy.com 2014

Page 2: Gagging for it: why content marketing is a fantasy

So tell me, what are two hot consumer babes like you doing in an online environment like this?

richardstacy.com 2014

Page 3: Gagging for it: why content marketing is a fantasy

I know what you are after, you want a bit of

engagement don’t you?

richardstacy.com 2014

Page 4: Gagging for it: why content marketing is a fantasy

I reckon it is a long time since either of you lovelies were really

‘engaged’ by a brand know what I mean?

richardstacy.com 2014

Page 5: Gagging for it: why content marketing is a fantasy

I bet you’re really gagging for it. I can track your sentiment,

I know what consumers like you really want

richardstacy.com 2014

Page 6: Gagging for it: why content marketing is a fantasy

Tell you what, come back to my brand world and I will give you

a truly immersive brand experience

richardstacy.com 2014

Page 7: Gagging for it: why content marketing is a fantasy

And then you can give me the old ‘thumbs up’ treatment, know what

I mean

richardstacy.com 2014

Page 8: Gagging for it: why content marketing is a fantasy

Yeah baby, yeah!

richardstacy.com 2014

Page 9: Gagging for it: why content marketing is a fantasy

But first, just to get you excited, just to get you in the mood for it, I can slip

you a little something

richardstacy.com 2014

Page 10: Gagging for it: why content marketing is a fantasy

… a lovely little line of grade A content, just

for you

richardstacy.com 2014

Page 11: Gagging for it: why content marketing is a fantasy

Lots more where that

came from I can tell you

richardstacy.com 2014

Page 12: Gagging for it: why content marketing is a fantasy

Consumer babes, check out the size of

my content strategy. Its

MASSIVE richardstacy.com 2014

Page 13: Gagging for it: why content marketing is a fantasy

Now, sit on my Facebook page and tell me that

you like me

richardstacy.com 2014

Page 14: Gagging for it: why content marketing is a fantasy

Wow, what a great guy!

Can’t wait for some

more of that content

And they are thinking…

richardstacy.com 2014

Page 15: Gagging for it: why content marketing is a fantasy

Can’t wait for some

more of that content

… in his dreams richardstacy.com 2014

Wow, what a great guy!

Page 16: Gagging for it: why content marketing is a fantasy

… in your dreams?

richardstacy.com 2014

Page 17: Gagging for it: why content marketing is a fantasy

It is time to wake up from the content and engagement party

richardstacy.com 2014

Page 20: Gagging for it: why content marketing is a fantasy

And what do great brands do? How do they understand their relationship with consumers?

richardstacy.com 2014

Page 21: Gagging for it: why content marketing is a fantasy

Great Brand

Consumer

richardstacy.com 2014

Page 22: Gagging for it: why content marketing is a fantasy

She doesn’t want you to get into bed with her

richardstacy.com 2014

Great Brand

Consumer

Page 23: Gagging for it: why content marketing is a fantasy

She doesn’t even want to be your friend

richardstacy.com 2014

Great Brand

Consumer

Page 24: Gagging for it: why content marketing is a fantasy

She wants you to:

• Listen, be attentive • Bring her • Speak only when you are #spoken to

richardstacy.com 2014

Great Brand

Consumer

Page 25: Gagging for it: why content marketing is a fantasy

And if you do your job well, she may give you some respect, value your contribution and even help you do your job (for her) better

richardstacy.com 2014

Great Brand

Consumer

Page 26: Gagging for it: why content marketing is a fantasy

Content m’Lady

Not now Parker, I am on WhatsApp

with Virgil

richardstacy.com 2014

Just one for those of a certain age

Page 27: Gagging for it: why content marketing is a fantasy

And it doesn’t matter how big your marketing budget is because …

richardstacy.com 2014

Page 28: Gagging for it: why content marketing is a fantasy

B R A N D

In social space no one can hear

your marketing budget scream

richardstacy.com 2014

Page 29: Gagging for it: why content marketing is a fantasy

Forget content strategies This is the Information Game

richardstacy.com 2014

Page 30: Gagging for it: why content marketing is a fantasy

The Information Game is…

• Relentless • Real-time • It begins afresh every time your

consumer gets out of bed

richardstacy.com 2014

Page 31: Gagging for it: why content marketing is a fantasy

• You win it minute-by-minute according to how successfully you match your answers to their questions and your responses to their requests

richardstacy.com 2014

Page 32: Gagging for it: why content marketing is a fantasy

• You win it minute-by-minute according to how successfully you match your answers to their questions and your responses to their requests

richardstacy.com 2014

Page 33: Gagging for it: why content marketing is a fantasy

Consumers are already beyond their limits of consumption, because their limit* was set at close to zero *But information has no limits to consumption

There is no impending ‘Content Shock’

richardstacy.com 2014

http://www.businessesgrow.com/2014/01/06/content-shock/

Page 34: Gagging for it: why content marketing is a fantasy

Average engagement rates with ‘content’ on brand Facebook pages is a tiny 0.24% (and this is among the people who already ‘like’ you)

How much lower than this do you want to go before you call a taxi?

richardstacy.com 2014

Page 35: Gagging for it: why content marketing is a fantasy

And they are thinking…

Time to call a taxi

And you are not going to

be in it

richardstacy.com 2014

Page 36: Gagging for it: why content marketing is a fantasy

And they are telling you…

Today’s game is behaviour

identification and response

Channel and content is

yesterday’s game

richardstacy.com 2014

Page 37: Gagging for it: why content marketing is a fantasy

And they are telling you…

If only you would listen richardstacy.com 2014

Today’s game is behaviour

identification and response

Channel and content is

yesterday’s game