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From the SMX Social Media Marketing Conference in Las Vegas, Nevada, November 18-20, 2014. SESSION: Winning Strategies With Facebook Ads. PRESENTATION: Facebook for ROI - Given by Ian Mackie, @point_it of @point_it. #SMX #13B
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Ian Mackie, Director of Strategy [email protected]
Facebook for ROI If you’re still planning for the holidays…it’s not too late!
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What are we talking about today?
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Sales? Leads?
Engagement?
Fan Acquisition?
Social ROI
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Remarketing on Social…
http://www.emarketer.com/Article.aspx?R=1011275
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Website Custom Audiences
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Website Custom Audiences: Set Up
All Visitors
Category pages
Product Description
pages Thank you
pages
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CRM-based Custom Audiences
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CRM: Set Up
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Lookalike Audiences
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Understanding the Impact of Mobile Ads
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Cross-Device Reporting
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How to Use It
Does this stuff work?
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Ask: • FB30 – Facebook only sale, 30% off
everything • ROI 200% - 300% (last click
attribution)
Strategy: • Custom audiences via CRM data
(email) & website remarketing • Newsfeed only placement • Desktop & mobile targeting • All revenue tracking thru Google
Analytics
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Ad Placements | Desktop & Mobile Targeting examples:
� Remarketing w/ customer email list, lookalikes, website visitors
� Travel behaviors (US & INTL): business travelers, personal travelers, commuters, frequent flyers, etc
� Travel intenders (US) w/ income $75k+
� Tablet by OS – iOS/Android (not a strong push on phones)
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Results � Media spend: <$3,000
� Facebook Revenue (as recorded in GA from ads only): $19,000+
� ROI: 600%
� Additional $20,000 from promo code going viral!
Cross-Device report update:
� Nearly 20% of conversions started on mobile & finished on desktop … conversions that GA probably missed because of attribution challenges
� AOV was around $140, resulting in additional, untracked revenue of $5K+
Thank you! Ian Mackie, Director of Strategy [email protected] Twitter: @point_it Facebook: facebook.com/pointit