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A presentation about creating content for social media, delivered at the Social Media in Military & Defence conference in London, 2013
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1
Integrating Social Media & Content Strategy
Tim Callington
Director of Digital, Edelman
21 November 2013
Navigating complex environments
2
You
Expectations of transparency and immediacy
3
The answer to both lies in content
4Flickr / Watchonista
Is social media relevant in the Defence sector?
5Financial Times
Brands are inherently communities
• Montage of brand logos
6
Content inspires affinity for the brand
7
Create social experiences
8Flickr / JeanineAnderson
The Guardian
9
GE
10
Philips
• Homepage
11
Your greatest advocates of all?
12Flickr / Defence Images
The value of “someone like me”
13
Intel
14
Content as social currency
15
Brand
Authority
Informa-tion
Utility
Network
Identity
Entertain-ment
Rational Emotional
Value is everywhere
• Novartis visual imagery – heritage content and images produced today
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Authority
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HELPS OR INSPIRES PEOPLE TO CONNECT THROUGH EXPERT INVOLVEMENT
InformationENHANCE KNOWLEDGE OF COMMUNITY ON TOPICS THEY CARE ABOUT
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UtilityPRACTICAL USE TO A PERSON OR COMMUNITY
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NetworkEXTEND NETWORK AND ENRICH RELATIONSHIPS
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IdentityAFFIRM IDENTITY THROUGH BRAND AFFILIATION
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EntertainmentCREATES AN EMOTIONAL CONNECTION BY ENTERTAINING, EXCITING OR INSPIRING
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Integrated skills
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CREATE AND CURATE CONTENT
ENGAGE COMMUNITY
DEVELOP MEDIA STRATEGY
AMPLIFY AND EXTEND CONVERSATIONS
SOCIAL MONITORING
INSIGHTS AND ANALYSIS
TRACK TOWARDS KPIS
REAL TIMECONCEPT ANDCREATE VISUALS
COPYWRITING
Thank you
24
Tim Callington
Edelman
T: +44 (0)7974 161 210
Li: uk.linkedin.com/in/timcallington/
Tw: @timcallington
Bl: timcallington.com
THANK YOU