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TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
WELCOME
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Instructor: Jim Rowe - @bloomingjim
No Fire Drill | Exits
Toilets
Timings
Tea/Coffee & Biscuits
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
What do you get…
18 hours on Instructor led training consisting of both theory and practical
50% Theory - 50% Practical
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
EXTRAS• Access to the Blooming Social Media Academy Facebook group.
This allows the members of the group to ask questions, share successes and support each other. Blooming Social Media will also publish curated social media related articles to the group.
• Telephone support 9am -5pm Monday to Friday to get immediate help with social media related questions. (Maximum of 25 minutes per month).
• Access to the secure section of the Blooming Social Media resources library on our website.
If members complete all six sessions of the Blooming Social Media Foundation Academy, they are eligible for full graduation – hats and robes are not mandatory! You will of course, receive a well deserved, certificate of achievement.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
What is Social Media?
B2B & B2C
Outbound V Inbound Marketing
Strengths & Weaknesses
What is “good Social Media”?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
“websites and applications that enable users to create and share content or to participate in social networking”.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
It costs FIVE TIMES more to acquire new customers than it does to keep current ones. [Forrester]
A 5% increase in customer loyalty would increase the average profit per customer by 25-100%.
[TheLoyaltyEffect]
43% of consumers are more likely to buy a new product when learning about it on social media.
[Nielsen]
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Social Media?
Weaknesses• Adverts• Creative video can take time• Small businesses often scared of video
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• Unlimited videos hosted
for free• Massive user-base• Simple to use• Everyone uses it• Videos can be
embedded
What is YouTube?YouTube is a free video sharing website that makes it easy to watch online videos.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• Easy to use• Posts are short & sweet• Great way to start conversation
Weaknesses• Growth has slowed• Difficult to explain• Too easy to use, so people get lazy
What is Twitter?Twitter is a free social networking microblogging service that allows registered members to broadcast short posts called tweets
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• Engagement is 56x Facebook• Easy to use• Very in vogue at the moment
Weaknesses• You need to post lots• Some businesses will struggle with ideas• Still a young audience
What is Instagram?Instagram is an online mobile photo-sharing, video-sharing, and social networking service that enables its users to take pictures and videos, and share them
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• No real competitor• Great app• Very little spam
Weaknesses• Messaging a none-contact costs• Lots of garbage• Many don’t use it effectively
What is LinkedIn?LinkedIn is an online directory of professionals and companies. Individuals and companies use LinkedIn for professional networking
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• Quick - very quick• Personal• The perfect story-telling app
Weaknesses• It scares people• Post are time limited• Difficult to find and build network
What is Snapchat?Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called Snaps.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaStrengths & Weaknesses
Strengths• Huge audience - more than 50% UK• Great desktop and mobile app• People enjoy it• The advertising platform
Weaknesses• That FACEBOOK ALGORITHM• Being challenged by new upstarts• Can be viewed poor for B2B
What is Facebook?Facebook is a popular free social networking website that allows registered users to create profiles, upload photos and video, send messages and keep in touch with friends, family and colleagues.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
The Power of Social Media
Social Media Etiquette
What is influence
What is engagement?
Adding value
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is engagement?
Engagement is defined differently on each Social Media channel. It’s important to measure engagement and the impact your social media marketing is having on your business.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is engagement?
Facebook defines engagement as likes, comments and shares.
Twitter defines engagement as @replies, retweets and mentions.
LinkedIn defines engagement as the number of interactions on a post plus the clicks and followers acquired divided by the number of impressions.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Influence?
Social media influence is a marketing term that describes an individual’s ability to affect other people's thinking in a social
online community.
The more influence a person has, the more appeal that individual has to
companies or other individuals who want to promote an idea or sell a product.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Influence?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Influence?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Influence?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaWhat is Influence?
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaSocial Media Etiquette
• We don’t spam – EVER
• We respect each other
• We never get into a fight on Social Media – always take it offline
• We say SORRY when we screw up
• We don’t try to cheat the system – E.G buying likes
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaAdding Value
Social Media performs best when it adds value.
This is best achieved through content marketing
&
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaContent Marketing
Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and
consistent content to attract and retain a clearly-defined audience — and,
ultimately, to drive profitable customer action.
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
QUESTIONS
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
BREAKTIME (15m)
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social MediaLet’s get Practical
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
QUESTIONS
TWITTER: @bloominghq | Snap Chat: bloomingsocial | Facebook: Blooming Social Media
Understanding Social Media
Thank you