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The future of Social Media Augie Ray Director of Social Media Strategy

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The future of Social MediaAugie RayDirector of Social Media Strategy

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The future of Social Media isn’t media

Trend #1

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The future of Social Media is business

Trend #1

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The future is business Trend #1

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The future is business Trend #1

1999: 0% 2012: 5.4%

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The future is business Trend #1

OLDThey: SellYou: Buy & Own

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The future is business Trend #1

NEWThey: OwnYou: Rent

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The future is business Trend #1

FUTUREYou: Own& Rent

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The future is business Trend #1

"If the people formerly known as consumers begin consuming 10% less and peering 10% more, the effect on margins of traditional corporations is going to be disproportionately greater, which means certain industries have to rewire themselves, or prepare to sink into the quicksand of the past.” - Umair Haque, The New Capitalist Manifesto, Harvard Business Press

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The future is business Trend #1

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The future is radically transparent

Trend #2

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The future is radically transparent Trend

#2

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The future is radically transparent Trend

#2

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The future is radically transparent Trend

#2

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But what

about you?

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The future is radically transparent Trend

#2

What does peer-to-peer mean?

229

52,441

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Photo credit: http://www.flickr.com/photos/span112/3978507677/

• Friends of…• Rarely posts bad behaviors• Suspended license for 90 days in 1983• Credit score…

@augieray New York, NYDirector of Social Media at Prudential. Former social media leader at @USAA & @Forrester. Pet lover. Pianist. Fan of Walt Disney & Frank Lloyd Wright.

The future is radically transparent Trend

#2

Social graphLocationPostsDriving recordCredit score

Party Gal!!!@PartyGal88 The EtherAlways lookin’ for a good time; hatehaters; not so good w/ mornings…or afternoons. Fightin’ for Ur right to Party!

O R

Photo credit: http://www.flickr.com/photos/danielmorris/2852225743/

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The future is serendipitous

Trend #3

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The future is serendipitous Trend #3

“What we're really doing is building an augmented version of humanity, building computers to help humans do the things they don't do well better.”

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The future is serendipitous Trend #3

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The future is serendipitous Trend #3

It’s only creepy until it’s not

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The future is serendipitous Trend #3

Mob

ile T

ech

Whe

re &

W

hen

Photo credit: http://www.flickr.com/photos/chilledsalad/2110496081/

Who

You

’re

Wit

h

Photo credit: http://www.flickr.com/photos/ishootforaliving/4650238566/

Oth

ers’

Ra

ting

sPhoto credit: http://www.flickr.com/photos/littlelila/5399533272/

Your

Pas

t Ra

ting

s

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The future is serendipitous Trend #3

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The future is serendipitous Trend #3

Best fish?

Best service?

Best for kids?

Most romantic?

Best value?

Where are my friends?

Rated best by people like me?

Rated Highest

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The future is serendipitous Trend #3

Not…. sushi?

Most romantic?

Rated best by people like me?

Rated Highest…for clam chowder

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The future is serendipitous Trend #3

Not…. 14 years old?

Best value?

Where are my friends?

Best for kids…5 years old?

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The future is serendipitous Trend #3

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360° View

How to prepare for the futureTrust Experimen

t

Photo credits: Mike Baird, flickr.bairdphotos.com & http://www.flickr.com/photos/eyeofqvox/

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Thank YouAugie Ray@augierayhttp://ExperienceTheBlog.com

“The future belongs to those who see the possibilities before they become obvious.” - John Sculley, Former CEO of Pepsi & Apple