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20 mistakes events make on social media and how to fix them

20 Mistakes Events Make on Social Media and How to Fix Them

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Do not make these mistakes again when planning and executing social media for your event. Read the article here http://www.eventmanagerblog.com/social-media-mistakes

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Page 1: 20 Mistakes Events Make on Social Media and How to Fix Them

20mistakes

events makeon social media

andhow to fix them

Page 2: 20 Mistakes Events Make on Social Media and How to Fix Them

WHENIT GETSTO SOCIAL MEDIAFOR EVENTS

Page 3: 20 Mistakes Events Make on Social Media and How to Fix Them

WE’REALL GuILTYOF MAKING MISTAKES

Page 4: 20 Mistakes Events Make on Social Media and How to Fix Them

HERE AREA FEW

COMMON ONES&

how to fix them

Page 5: 20 Mistakes Events Make on Social Media and How to Fix Them

1.

NOThavingsomeone

dedicatedto social media

Page 6: 20 Mistakes Events Make on Social Media and How to Fix Them

hire someone dedicated

that gets it

-pick someone

within your team

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Page 7: 20 Mistakes Events Make on Social Media and How to Fix Them

not Havinga social media

monitoringsoftware

2.

Page 8: 20 Mistakes Events Make on Social Media and How to Fix Them

allocate budget

for software

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Page 9: 20 Mistakes Events Make on Social Media and How to Fix Them

3.

b e g g i n g

Page 10: 20 Mistakes Events Make on Social Media and How to Fix Them

make sure

there is something in it

for your audience

-ask rarely

and

for a good reason

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Page 11: 20 Mistakes Events Make on Social Media and How to Fix Them

4.

notaddressing

mentions

Page 12: 20 Mistakes Events Make on Social Media and How to Fix Them

just respond!

- have a plan

in place to deal

with complaints

-unanswered mentions

can escalate

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Page 13: 20 Mistakes Events Make on Social Media and How to Fix Them

5.

ASKING ..FOR ACTIONS

ON DIFFERENTSOCIAL

NETWORKS

Page 14: 20 Mistakes Events Make on Social Media and How to Fix Them

concentrate

on the social network

you are using

-expand your measurement

from just likes and rts

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Page 15: 20 Mistakes Events Make on Social Media and How to Fix Them

bulk communications

6.

Page 16: 20 Mistakes Events Make on Social Media and How to Fix Them

segmentyour email database

- organise

your twitter followersin lists

- collect segments info

with your registration system

-target communicationto different audiences

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Page 17: 20 Mistakes Events Make on Social Media and How to Fix Them

bulkinvit e s

7.

Page 18: 20 Mistakes Events Make on Social Media and How to Fix Them

sell more tickets

by investing

in better concept

-concentrate

on why people

should attend

-customize communications

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Page 19: 20 Mistakes Events Make on Social Media and How to Fix Them

8.

TAKING ADVANTAGE OF

Page 20: 20 Mistakes Events Make on Social Media and How to Fix Them

communicatethe hashtag

clearly

-limit hashtag useto the necessary

-do not confuse

the reader

-make the hashtag useful

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Page 21: 20 Mistakes Events Make on Social Media and How to Fix Them

9.The

AutoDM

Page 22: 20 Mistakes Events Make on Social Media and How to Fix Them

do not send

auto direct messages

-customize

communication

-retweets

are much better

ice breakers

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Page 23: 20 Mistakes Events Make on Social Media and How to Fix Them

10.

Common Dashboards for Personal and Professional Accounts

Page 24: 20 Mistakes Events Make on Social Media and How to Fix Them

separateyour personal

from work social accounts

-do not use

common dashboards

-tell your staffto do the same

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Page 25: 20 Mistakes Events Make on Social Media and How to Fix Them

11.

blog posts ,callin

g

BLOGS

Page 27: 20 Mistakes Events Make on Social Media and How to Fix Them

12.

ONLYADDRESSING

POSITIVECOMMENTS

Page 28: 20 Mistakes Events Make on Social Media and How to Fix Them

have a

social media triage

in place

-

put up fAQs

with answers

to common problems

-

always reply,

fast.

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Page 29: 20 Mistakes Events Make on Social Media and How to Fix Them

LanguageM e s s U p

13.

Page 30: 20 Mistakes Events Make on Social Media and How to Fix Them

carefully pick

the social networks

you engage in

-

learn the language

they use

-make sure

to use dashboards

only if the language

is the same

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Page 31: 20 Mistakes Events Make on Social Media and How to Fix Them

Not Keeping Speakers on The Team

14.

Page 32: 20 Mistakes Events Make on Social Media and How to Fix Them

make surethe speakers

are awareof the key dates

-suggest tweets

to send

-clearly communicate

the hashtag and the handlesfor the event

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Page 33: 20 Mistakes Events Make on Social Media and How to Fix Them

FORCINGSPEAKERSTO BE SOCIAL

15.

Page 35: 20 Mistakes Events Make on Social Media and How to Fix Them

ViralVideos

or Memes

16.

Page 36: 20 Mistakes Events Make on Social Media and How to Fix Them

------- HOWTOFIXIT-

embark

in these projects

only if you are able

to ship timely

-make sure

the videos

are professionally made

and funny

Page 37: 20 Mistakes Events Make on Social Media and How to Fix Them

Come, Watson, come! The game is afoot.

You’ve stumbled apon a missin g page, but the

evidence is elementary. We’re on the case.

Return To The Dashboard

Come, Watson, come! The game is afoot.You’ve stumbled apon a missin g page, but theevidence is elementary. We’re on the case.

Return To The Dashboard

OPT-OUT THAT DOES NOT WORK

17.

Page 38: 20 Mistakes Events Make on Social Media and How to Fix Them

Come, Watson, come! The game is afoot.You’ve stumbled apon a missin g page, but theevidence is elementary. We’re on the case.

Return To The Dashboard

choose

reliable email software

that makes opt-out

easy

-tell your audience

how sad you are to see them go

and that you are happy

to welcome them back

at any time

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Page 39: 20 Mistakes Events Make on Social Media and How to Fix Them

18.

Page 40: 20 Mistakes Events Make on Social Media and How to Fix Them

choose the means

of your competition

accurately,

try to communicate

something about your event

in the process,

choose Rewards wisely

-do not devalue

your brand

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Page 41: 20 Mistakes Events Make on Social Media and How to Fix Them

STATICWEBSITES

19.

Page 42: 20 Mistakes Events Make on Social Media and How to Fix Them

websites

are not social networks

or social media

-they are the beginning

and end

of your social media strategy

-read this

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Page 43: 20 Mistakes Events Make on Social Media and How to Fix Them

Lost Accounts

20.

Page 44: 20 Mistakes Events Make on Social Media and How to Fix Them

createa year long

content strategy

-identify content hubs

that your audience may link

-curate it

for your audience

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Page 45: 20 Mistakes Events Make on Social Media and How to Fix Them

by

Julius Solaris