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Executive Summary
V2.0.0 2008.03.06 Confidential VirtuOz SA
Social networks
Communicate
Plan
Manage
Buy
IM
Voice
WebMy day = 24h
Social networks
Communicate
PlanManageBuy
IM
VoiceW
eb
My day = 24h
VirtuOz will enable people to save timewith a personal intelligent assistant (PIA)
that manages their connected life
My PIA understands/predicts my needs…
Save time
Intelligence
Existing dataSocial networks profiles, emails,
applications
ExperienceFeedback from
previous interactions
Direct interactionswith meConversation
My ecosystem
My contextMy habits
…and executes online tasks on my behalf
Save time
Intelligence
My ecosystem
My contextMy habits
ExecutionIMing on my behalf Booking
ShoppingPlanning
…
One event > multiple tasks
Save time
Intelligence
Birthday invitation
My ecosystem
My contextMy habits
ExecutionIMing on my behalf Booking
ShoppingPlanning… books the ticket to get there
… check if I’m available
… receive the invitation
… help me choose the gift
… check who is going… tell them which train I take
… update my schedule… sync for the gift
Value proposition
Reduce by 50% my “stupid” online time(i.e. when my personal presence is unnecessary)
For 20~35 year-olds, hyperconnected young actives:
Save 10 minutes a day
Step 1 : Unique intelligent virtual agent technology
Technology FoundationVirtual Agent Platform
A expert team of engineers and scientists Linguistics (GUST Dependency grammar – Dr Kahane)
Machine learning (Genetic algorithms, Bayesian networks)
Unique technology (6 years)Well-trained algorithmsHuge amount of linguistic, semantic and pragmatic data
2002~
Step 2 : A successful virtual agent for customer care
Technology FoundationVirtual Agent Platform
Customer care virtual agent
Excellent product and ROI Virtual salesman increases sales +30%
Virtual assistant decreases support costs -50%
World-class customers
Top-3 websitesin France
2005~
Step 3 : Repeat business, virtual agents become personal
Technology FoundationVirtual Agent Platform
Key customers want “personal assistants” for their users
Pay-per-dialog business modelProfitable, strong revenue growth
2005 2006 2007
US$ 0.2M
US$ 0.6M
US$ 1.9M
Repeat business2007~
Customer care virtual agent
180,000+ members in 8 months without advertising
Skaaz Test
Technology FoundationVirtual Agent Platform
Customer care virtual agent
Next steps
Repeat business Skaaz Test
The product
My PIAIM, widget, email
Web console: settings, reporting
Mobile phone: IM, SMS, (voice)
My contacts
On my IM accounts On my profiles
Services management tool
ServicesImplemented
by VirtuOz
3rd- partyServices
(partners, users)
I need a velibAre you near Place Clichy?YesThe closest station is at Villiers.
Market environment
Exhaustive
Fullfills 360° needsVertical
Empathic
“Listing display”Each service in a silo
Vertical assistants
Search
Homepages
411 pages
NL Search
Social platforms
PersonalizedProactiveEasyUbiquitous (mobile)
Business model based on smart advertising
My PIA knows what I need when…… so he provides itPriority = user interest
Me: what’s up next week?
My PIA: dont’ forget you’ve Bob’s birthday in LA next Saturdayhere are a few resources you might find useful in LA:
Me: please book my flight
My Skaaz: here are the best options I found:
Sponsored contentFlowers Shops in Los AngelesNight entertainment in Los Angeles
Sources: Travelocity, Expedia, AAAA203 9:00pm $140 Book nowTU200 9:30pm $155 Book nowSW999 9:30pm $153 Visit website
Phase 1: Contextual ads
Phase 2: Commissions
Fast user acquisition owing to biz dev deals
IM networks (MSN, Y!, AIM, QQ…)
- 300M+ active users- Ongoing talks with MSN
Homepages (Netvibes, MyYahoo, iGoogle…)
- 100M+ active users- Starting talks with Netvibes
Who: Services with huge audience but low monetizationHow: They propose a PIA to their users. We share revenues.
Future milestones
2009
Customer care virtual agent
Repeat business
Launch PIA in US
2008 Complete PIA devSetup US ops
G&A24%
MKTG26%
OP10%
R&D40%
G&A19%
MKTG20%
MKTG_ACQ12%
OP17%
R&D32%
2008 2009
6M€ (2008: 1.7M€ ; 2009: 4.3M€)
Use of proceeds