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STAKEHOLDER MANAGEMENT IN 10 MINS. Danil Dintsis Ph. D., PMP®, [email protected]

Stakeholder management

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STAKEHOLDER MANAGEMENT IN 10 MINS.

Danil DintsisPh. D., PMP®,

[email protected]

BRIEF ABOUT THE PRESENTER

Ph. D. in System Analysis (Doctorate degree, ISCED verified)

Ph.D. in Technical management (Candidate degree, ISCED verified)

Portfolio manager and IT consultant, and a trainer for 15+ years with the following certifications:

PMP®

EXIN accredited trainer for ITIL®, MOF®, Cloud computing, Operation services and Analysis (OSA®)

PROJECT VS SERVICE

Measurable business targets

New (Renewed)Service

BP ImprovementBusiness Process

STAKEHOLDERS: WHO AND WHY

Lead to Measurable business targets

Be supportable/usability

Attract shareholders

Project must align Business demands

TOOLS

Laws, bylaws, procedures

Focus groups, Charts

Mission and vision

Brainstorming & Delphi

PMBOK “STAKEHOLDER TREE”

STEP1. STAKEHOLDER REGISTER

NAME Position ROLE in a PROJECT

CONTACTS DEMANDS EXPECTATIONS INFLUENCE RELATION to a PROJECT

Mr. X CEO Sponsor Decrease expenditures per

client

Innovation solution from world known

vendorIncrease brand value

High Devoted to this project

DGY Company

SW developers

Vendor Compatibility with current IT platform

Medium Highly interested to become an

official supplier

STEP2. CREATE IMPACT/SUPPORT QUADRANT

Stakeholder impact

High

Low

Negative Stakeholders: often middle managementStrategy: WIIFM, communicate in person

Sponsor, key stakeholdersStrategy: involve, include maximum demands and expectations

Often: users, low-level staff.Strategy: Describe, educate, ignore (administrative efforts)

Power users, team membersStrategy: involve, delegate

Project support Negative Positive

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BALANCE DEMANDS

STEP3. STAKEHOLDER MANAGEMENT STRATEGY

Name Influence Impact on Project

Strategy

STEP4. DO IT REGULARLY

Revise stakeholder register

Revise stakeholder attention and influence

Revise Stakeholder management plan

Ask sponsor for a help

Initiate change

ONGOING WEBINARS

Project change management

Sponsor: role, types of collaboration

THINK POSITIVE!CAN IT MAKE THE WORLD MORE HAPPY?

Our services for start-ups:

http://i-mokymas.com/services/business-on-start/Get detailed information on the subject Request our detailed consulting service Enjoy our free templates, presentations and video

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THANK YOU!

.

www.i-mokymas.com [email protected]

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