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A personal view of Lean Startup and how it helps us confront potential failure head on
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HEAD OF PRODUCT
Martyn is a creative technical director and product strategist with broad ranging skills and experience gained from 20 years working with digital technology. His approach is creative, collaborative and instinctively lean.
Martyn Evans@martynrevans [email protected]
EXPERT?
PRAXIS MAKES PERFECT
THE EXPERT
The Museum
of Failed
Products
“Back at the Museum of Failed Products, it isn't hard to imagine how another downside of the positive-thinking culture – an aversion to confronting failure – might have been responsible for the very existence of many of the products lining its shelves. Each one must have made it through a series of meetings at which nobody realised that the product was doomed. Perhaps nobody wanted to contemplate the prospect of failure; perhaps someone did, but didn't want to bring it up for discussion. Even if they realise where things are headed, there's a perverse incentive for marketers to plough more money into a lemon: that way, they can force some sales and preserve their dignity. By the time the truth becomes obvious, the original developers will have moved to other products, or other firms. Little energy will have been invested in discovering what went wrong; everyone involved will have conspired, perhaps without realising what they're doing, never to speak of it again.”
Oliver Burkeman
http://www.theguardian.com/lifeandstyle/2012/jun/15/happiness-is-being-a-loser-burkeman
Happiness is a Glass Half Empty
LEAN STARTUP
Lean manufacturing Customer development Service design Design thinking Agile software development
EPIPHANY
https://www.flickr.com/photos/matthewpietromasonry/
DESIGN THINKING
AGILE MANIFESTO
Individuals and interactions over processes and tools Working software over comprehensive documentation
Customer collaboration over contract negotiation Responding to change over following a plan
!
That is, while there is value in the items on the right, we value the items on the left more.
EXPERIMENT
https://www.flickr.com/photos/knowsleycouncil/
FIND YOUR INNOVATORS
Problem Statement
I believe that my customer has a problem achieving this goal
GET OUT OF THE BUILDING
PERSONAS
Claire''
'
'
Type ''''Teacher'
Gender ''''Female'
Age'' ''''43'
'
Character'
Energe8c'and'posi8ve.'
'
Behaviours'
• 'Respected'head'of'department'
• 'Has'been'a'teacher'for'20'years'• 'Afraid'of'technology''
Needs'and'Goals'
• 'Help'balancing'managing'department'and'monitoring'
teaching'standards'
• 'Hasn’t'integrated'IT'very'well''
Most'Likely'to'Say'
“Call'the'IT'man!.”'
'
Served'By'
• 'Demonstrable'evidence'of'teaching'effec8veness'
• 'A'single'app'to'focus'learning'skills'• 'Ease'of'use''
Pearson'My'Learning'
SINGLE WRINGABLE NECK
Problem Statement
I believe that innovative business owners in the Cambridge area have a problem achieving this goal
Problem Statement
I believe that innovative business owners in the Cambridge area have a problem achieving this goal. !
And I will know this to be true when…
WHY?
WHY?
WHY?
WHY?
WHY?
Problem HypothesisI believe that innovative business owners in the Cambridge area have a problem getting work done on crowded commuter trains between London and Cambridge. !
I will know this to be true when 15/30 attendees at the 50th Generation talk agree that this is a major problem for them.
Solution Hypothesis
I believe that providing my customer with this solution will result in this quantifiable outcome. !
I will know this to be true when…
Solution HypothesisI believe that providing business owners in the Cambridge area with an affordable car service between Cambridge and London with a comfortable seat and facilities to work will result in 6 journeys per day. !
I will know this to be true when I take 3 bookings from 30 people at the 50th Generation talk
Ubxd Hypothesis
We believe that providing business owners and product owners who visit our website with a mechanism to identify where their business is in the product lifecycle will allow them to understand more clearly how our services can help them. !We will know this to be true when we see a 20% increase in enquiries from our website with this mechanism in place.
Ubxd Assumption
We believe that business owners and product owners will be able to place their business on our product lifecycle. !
We will know this to be true when at least at least 24/30 attendees at a business innovation meeting can successfully do so
UBXD:LEAN WORKSHOPIdea generation Elevator pitch Business Model Canvas/Lean Canvas Personas Experience mapping/Customer journeys Interviewing Design studio MVP/Experiment design
020 7183 4250
17 Blossom Street London E1 6PL
London
021 794 3844
Madison Place Alphen Office Park Constantia 7806
Cape Town