Lean: The Principles

@diego_pachecoSoftware Architect | Agile Coach

Unlearning

Scientific Management & Taylor

1910People are not Smart, enough to know the best way to do it! They are lazy!

Workers will do as little as possible.

Workers do not care about quality.

Experts tell workers exactly what to do! Do the best and cheapest way! Pay extra if they do it the best way right!

Experts(management/supervisors) break the work in small parts so the workers can do it.

W. Edwards Deming

The Humanist“All anyone asks for is a chance to work with pride.”

1940

People are good. People care !!!

Respect People.

People are about Trust, Pride, and applause not numbers.

Continuous improvements in work process: PDCA.

Intrinsic Motivation

Deming’s 14 Points

Deming

A Complex System

Thomas Jefferson (don’t copy the tools)

In matters of style, swim with the current;

In matters of principle, stand like a rock.

Principles

See the Waste

Waste

5 whys

Don’t attack the symptoms!

Critical Chain

Toyota Kata: Continuous Improvement

* http://www-personal.umich.edu/~mrother/Homepage.html

Toyota Kata: Coaching

Kanban

"Putting people in good systems results in better results than putting people in bad systems – so attending to the systems will help the people's behavior" via @alshalloway

Kanban is 80% about People!

The Essence of Kanban is…

1. Visualize the Workflow2. Limit WIP3. Manage Flow4. Make Process Policies Explicit5. Improve Collaboratively (using Models

and the Scientific Method)

http://agileconsulting.blogspot.com/2011/07/explaining-why-limiting-wip-is-so.html

Cumulative Flow Diagram

Make Explicit Policies

Kanban: Visual Flow | See to Believe

Kanban was metrics !!!

Classes of Services

Classes of Services: Based on Cost of Delay!

Classes of Services Based on post-its colors

Sometimes things get wild!

Kaizen ( Continuous Improvements)

Lean: The Principles

@diego_pachecoSoftware Architect | Agile Coach