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Halfm oon Yoga B•B•Q Campaigns That Drive Action: Newsletters & Announcements Featuring email and social engagement. © 2014 Prescriptions For Online Success Series

How to Use Email Newsletters & Announcements to Drive Action

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View the presentation as a free online webinar at:http://www.prescriptionsforonlinesuccess.com/register-email-newsletters-drive-action-webinar/ Small businesses and organizations need to communicate and engage their audience on an ongoing basis. One of the most cost effective ways effectively reach your current customers and prospective ones is with email. Email is more important than ever as a communication tool. Newsletters and Announcements have become a core component of small business and nonprofit marketing activities. This presentation will teach best practices that are quick and easy to implement, to help make your email newsletters more effective. This presentation will show: Different types of newsletters How to write content for your newsletter or announcement How to use graphics and images in your newsletter or announcement Subject line best practices When to send your email communications Why email and social media need to be used together Tools that can save you time Join us and learn great new strategies to help your business or nonprofit in your email and social media activities.

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Page 1: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

Campaigns That Drive Action: Newsletters & Announcements

Featuring email and social engagement.

© 2014

Prescriptions For Online Success Series

Page 2: How to Use Email Newsletters & Announcements to Drive Action

2013 Constant Contact All Star Award Winner

Kim Butler, The URL Dr.

[email protected]

facebook.com/theurldr

@theurldr

#theurldrwebinar

Page 3: How to Use Email Newsletters & Announcements to Drive Action

Grow with Constant ContactGet results fast, with affordable, easy-to-use

engagement marketing tools and free coaching.

Events& Registrations

Offers& Promotions

Newsletters& Announcements

Feedback& Surveys

Page 4: How to Use Email Newsletters & Announcements to Drive Action

AgendaWhat are campaigns, newsletters?

Email

Email + Social: you have to use both!

Next Steps

Page 5: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters | Email | Email + Social | Next Steps

Page 6: How to Use Email Newsletters & Announcements to Drive Action

marketing

Campaigns & Newsletters

At its core, marketing is abouteliciting a physical and measureable

response

Page 7: How to Use Email Newsletters & Announcements to Drive Action

pull response

Campaigns & Newsletters

What is acampaign?

push content

Page 8: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters

What is anewsletter?

Page 9: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters

Different types of newsletters

Newsletters

Keep your audience in-the-know Card or announcement

WOW!

Custom code email

101001

Business letter

Press release

Page 10: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters | Email | Email + Social | What’s Next?

Page 11: How to Use Email Newsletters & Announcements to Drive Action

What you know that they don’t

What you have access to that they don’t

“Original” isn’t required… just be interesting and relevant

Email

What do I write about?

Page 12: How to Use Email Newsletters & Announcements to Drive Action

Email

How much is enough?

Focus.

Less is more.

?51%

November 2013

Page 13: How to Use Email Newsletters & Announcements to Drive Action

Email

A picture is worth...

Page 14: How to Use Email Newsletters & Announcements to Drive Action

14

Email

A picture is worth...

Pictures get 47% more click-through activity than content without images, but…

…don’t over-rely on images!

Be sure to use text labels in case images aren’t displayed by the recipient’s mail program.

Don’t use images of your content.

Remember: your content is viewed on mobile devices…

A picture is worth...

Page 15: How to Use Email Newsletters & Announcements to Drive Action

Email

Use images carefully!

Page 16: How to Use Email Newsletters & Announcements to Drive Action

Email

Got pics?Some channels thrive on visuals

Page 17: How to Use Email Newsletters & Announcements to Drive Action

Email

Repurpose & Reuse

Page 18: How to Use Email Newsletters & Announcements to Drive Action

Who is it “from?”

What’s the “subject?”

When do you send your communication?

Email

Now, later or neverThree little words that rule your world

Page 19: How to Use Email Newsletters & Announcements to Drive Action

Email

Who is it from?Winning the battle of priorities

CAN-SPAM Actgo to www.business.ftc.gov and search “CAN-SPAM”

How will you be most recognizable?

Page 20: How to Use Email Newsletters & Announcements to Drive Action

Email

Look greatBrand consistency

Page 21: How to Use Email Newsletters & Announcements to Drive Action

Email

Subject lineWinning the battle of priorities

2SECONDS 2WORDS2TODAY

Page 22: How to Use Email Newsletters & Announcements to Drive Action

Email

Winning the battle of priorities

Tomorrow: Need 3 Hammers – Can You Help?

Joe’s Pet Store Newsletter

ALERT: Help your dog beat the heat!

Children’s Classes Still time! Openings available for children’s classes.

March Newsletter

Page 23: How to Use Email Newsletters & Announcements to Drive Action

Monthly is most common

Ask yourself: “When are my readers likely to take the action I want?”

Email

When to send

Page 24: How to Use Email Newsletters & Announcements to Drive Action

Email

Find your best day

Send your e-mail, watch for best response

Select 3 days in the week to test

Divide your list into3 groups of people

1

2

3

Page 25: How to Use Email Newsletters & Announcements to Drive Action

Email

Find your best time

Select 3 times on the day with the best results

Use same 3 groups of people

Send email at 3 different times of day, note time with best results

1

2

3

Page 26: How to Use Email Newsletters & Announcements to Drive Action

Email

When to send or postDo not be romanced by a high open rate –measure actions!

Page 27: How to Use Email Newsletters & Announcements to Drive Action

67% don’t see images by default

Text links get more clicks than buttons

Place your logo left or center in email

Include company name in text

Email

Practical advice

Page 28: How to Use Email Newsletters & Announcements to Drive Action

Key action must be above scroll line

Do not give too many choices

Make all images clickable (and with text labels)

Email

Practical advice

(and on your mobile device)Test it on yourself!

Page 29: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters | Email | Email + Social | Next Steps

Page 30: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Then vs. nowSocial media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

10%

2008

Page 31: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Then vs. nowSocial media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

87%

2013

Page 32: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

It influences decisions

74%Rely on social networks to guide purchase decisionssource: Fedelta

55%Share purchases on social networkssource: Fedelta

68%Learn more about a charity if they see a friend posting about it source: MDG Advertising

Page 33: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Email & SocialYou have to use both

Drive traffic back to your list, email, etc...

Amplify your email

Page 34: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Email + Social

Page 35: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Email + Social

Page 36: How to Use Email Newsletters & Announcements to Drive Action

Email + Social

Email + Social

Page 37: How to Use Email Newsletters & Announcements to Drive Action

Campaigns & Newsletters | Email | Email + Social | Next Steps

Page 38: How to Use Email Newsletters & Announcements to Drive Action

Next Steps

Tools to expand your reachSimple Share tool

Page 39: How to Use Email Newsletters & Announcements to Drive Action

Next Steps

Tools to expand your reachSocial media buttons

Page 40: How to Use Email Newsletters & Announcements to Drive Action

At register

With the check at end of the meal

On registration forms

Next Steps

Tools to expand your reachOffline

Page 41: How to Use Email Newsletters & Announcements to Drive Action

Web sign-up tool(app for website, Facebook, etc)

Next Steps

Tools to expand your listOnline

Page 42: How to Use Email Newsletters & Announcements to Drive Action

44

Next Steps

Tools to expand your list

Text to Join™ from Constant Contact

TXT

Scan to Join™from Constant Contact

Page 43: How to Use Email Newsletters & Announcements to Drive Action

Content calendar for all channelsS M T W T F S

1 2 Tips for Spring• Newsletter• Facebook• Twitter• LinkedIn

3 4 5

6 7 Motivation Monday• Facebook• Pinterest

8 9 10 11 New Product • Newsletter• Facebook• Twitter

12

13 14 Motivation Monday• Facebook• Pinterest

15 16 Staff Pics• Facebook• Instagram• Newsletter

17 18 19

20 21 Motivation Monday• Facebook• Pinterest

22 23 24 Event Photos• Facebook• Twitter

25 26

27 28 Motivation Monday• Facebook• Pinterest

29 Sale• Newsletter• Facebook• Twitter

30 Newsletter• Email• Facebook• Twitter

regular newsletter

blog post

theme days

multimedia

news/promotions

Page 44: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

© 2014

Next Steps

Want help?

www.TheURLdr.com

The URL Dr. is your partnerin online marketing & web design

Page 45: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

© 2014

email survey promos events

www.TheURLdr.com

Page 46: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

Page 47: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

Page 48: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

Win the chance for your small businessto be on the radio

To Enter:Like The URL Dr.’s Facebook page

Page 49: How to Use Email Newsletters & Announcements to Drive Action

HalfmoonYogaHalfmoonYoga

B•B•Q

Get started today…

www.TheURLdr.com

Constant Contact ToolkitWant to learn more?

PrescriptionsForOnlineSuccess.comSelect Webinars and Radio

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Want help?

301-363-2710 [email protected]

The URL Dr. is your partner…

© 2014