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Learn how Flame Broiler, Santino's Pizza, and many others were able to increase their customer foot traffic and easily send promotions to their customers via email and text message.
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Customer Loyalty Success Stories
For Restaurants
Business Name
Cantina Fresh Mex
Location
3 Locations in Miami, Florida
Total Members
16,775
The Results
Redeem AutoPilot Incentives
Per Month
75
We have had a fantastic experience using FiveStars in our stores.
- Rosemary Diaz, Cantina Fresh Mex Grill
We previously tried to run a daily deal, but with FiveStars we
are able to successfully track our clients, analyze our sales,
re-target past guests, and promote our brand via text and
email. I would strongly recommend FiveStars to any other
business owner. FiveStars has awesome customer service, is
easy to use, and the backend dashboard has a great deal of
useful information.customer visits per month
driven by FiveStars
6,500
inactive customers won back
per month
800
Business Name
Flame Broiler
Location
Pasadena, California
Total Members
5,779
The Results
customer visits per month
driven by FiveStars
1,200
Our cashiers find it particularly nice to be able to see the information about the customer on the screen on the spot.
- Eddy, Flame Broiler Pasadena
inactive customers won back
each month
200
AutoPilot Campaigns
Newbie, Inactive & Birthday
Example AutoPilot Text
We miss you here at Flame
Broiler! You get a Free Side w/
Purchase on your next visit.
Reply YES to claim. Exp: 05/21.
txt OFF to unsubscribe
It’s a great way to track our customers. Compared to the old-
school stamps system, it’s a lot more efficient and easy for us,
too. Our customers love it!
Business Name
Santino’s Pizza
Location
Oceanside, California
Total Members
1072 Customers
AutoPilot Campaigns
Newbie, At-Risk, & Birthday
Example AutoPilot Text
Glad you dropped by
Santino’s Pizza. You get 10%
Off on your next visit! Reply
YES to claim. Exp: 01/05. txt
OFF to unsubscribe
The Results
Redeem AutoPilot Incentives
Per Month
75
Customers claim AutoPilot
promotions every day
2.5
Since joining Fivestars, we have seen significant increases in revenue each consecutive month.
- Steve, Owner Santino’s Pizza
Finally there is a painless way that we can win back
customers. The AutoPilot feature has brought tons of people
through our doors that haven’t been here in 30 days. Before,
I was going through email databases and scrambling to bring
in customers that haven’t been here in a while. FiveStars
AutoPilot has saved me so much time that I often forget it’s
doing all of the work in the background.
Business Name
StevO’s Pizza & Ribs
Location
Aurora, Colorado
Total Members
4,006
The Results
customer visits per month
driven by FiveStars
900
It’s really easy to use for us and for the customers, too. Customers are more encouraged to use FiveStars now that they get the text messages.
- Ray, StevO’s Pizza & Ribs General Manager
inactive customers won back
each month
100
AutoPilot Campaigns
Newbie, Inactive, & Birthday
Example AutoPilot Text
We miss you here at StevO’s
Pizza! You get 25% off on
your next visit. Reply YES to
claim. Exp: 2/27. txt OFF to
unsubcribe
Business Name
Armadillo Willy’s
Location
8 Locations in the Bay Area
Total Members
15,968
Armadillo Willy’s Goals
Have a better way to connect
with customers outside a
simple email list and find a
solution that would get all
their customers engaged
The Results
customer visits each month
driven by FiveStars
6,000
The ease of signing up customers has been great. We’re now able to better connect with customers and get to know who they are and how often they come in.
- Tim Ford, COO of Armadillo Willy’s
Over one million total customer
visits tracked by FiveStars
1M
Business Name
Cafe Tandoor Restaurant
Location
San Ramon, California
Total Members
3,200
Cafe Tandoor’s Goals
Have an easy way to reach
out to their best customers
and reward them for their
loyalty
The Results
customer sign ups
3,000
I like everything about FiveStars. It’s a very affordable, low risk, high reward program.
- Gary Kattaura, Owner Cafe Tandoor
With FiveStars, we were expecting a medium to reach out to
clients and reward them, but we received fare more. Their text
message campaigns let me reach out to my customers every
few weeks. Every time I send a text message, I get about 15 to
20 customers to come into the restaurant. It helps me get an
immediate customer response.
customer visits each month are
driven by FiveStars
700
Business Name
Jimmy & Joe’s Pizzeria
Location
3 Locations in Arizona
Total Members
8,975
Jimmy & Joe’s Pizzeria’s Goals
Increase foot traffic in their
restaurants
The Results
customer visits per month
driven by FiveStars
2000+
We see more regular customers coming in, our customers seem to enjoy using FiveStars, and it has increased my customer traffic. And I enjoy having consistent traffic.
- Joe, Jimmy & Joe’s Pizzeria
of FiveStars members come
back each month after sign up
40%
Business Name
Mazatlan Restaurant
Location
Everett, Washington
Total Members
449
Mazatlan’s Goals
Retain customers that
frequent other restaurants
with similar cuisines
Have an inexpensive way
to reach out to their
customer base
The Results
Redeem AutoPilot Incentives
Per Month
75
returning FiveStars visitors
per month
100+
The ease of emailing and texting our customers and the marketing tools that FiveStars have in place are phenomenal.
- Marci Velasco, Mazatlan Restaurant
The point system we have in place is a great incentive for
customers to keep coming back and FiveStars’s customer
service is helpful and attentive. The whole experience with
FiveStars has been nothing but positive.
Business Name
Moto Pizza
Location
Hillsboro, Oregon
Total Members
689
The Results
Redeem AutoPilot Incentives
Per Month
75 customer visits driven by
FiveStars to-date
2,000
I’ve seen customers come in more than they did before.
- Martine Gonzalez, Owner Moto Pizza
I would tell other businesses to get involved with FiveStars
because they bring more customers in. It’s a good way
to tell other people what you have going on with your
business, what the special of the day is, and what is going
on during the next weekend. It’s a good way to connect with
customers.
inactive customers won back
every month
60
The Results
customer visits each month
driven by FiveStars
5,000
The new system is great. Being able to look back on transactions makes things easier, and we can keep track of the points very accurately.
inactive customers won back
each month
800
Business Name
Pho Hoa Noodle Soup
Location
7 Locations in Bay Area
Total Members
13,110
The Results
customers signed up to
FiveStars within 1st month
1,000
FiveStars is a very effective marketing tool. It keeps customers excited about coming back again and again, and a surprising amount of new customers found us by picking up a card at another business.
- Curtis Fisher, Roxy Dawgs
of FiveStars rewards members
return each month
50%
Business Name
Roxy Dawgs
Location
Corvallis, Oregon
Total Members
953
Business Name
Sushi Fuku
Location
Pittsburgh, PA
Total Members
4,163
The Results
Redeem AutoPilot Incentives
Per Month
75 customer sign ups
4,000
FiveStars is low cost, easy to manage, and brings back people. It lets us have the control and set our own rewards, too.
- Ronald Olive, Sushi Fuku
Also, I love the fact that anyone can sign up–almost everyone
nowadays has a phone number to sign up for FiveStars.
There has definitely been more repeat customers. People are
coming back to us more often than they used to.
customer visits each month
driven by FiveStars
2,500
The Results
customers visits per month
driven by FiveStars
600
I give everything about FiveStars a ten!- Karen, Tejas Taco & Texas Ice
customers won back each
month from FiveStars
100
Business Name
Tejas Tacos & Texas Ice
Location
Dallas, Texas
Total Members
4,939
