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Service Searchable archive & data extraction
People 20+ staff
Customers SMEs
Mission Enable our customers to benefit from AP processing technology
Goals Increase the % of electronically processed invoices
What is Datamolino?
Do customers (i.e. SMEs) know about electronic AP processing solutions?
Basic knowledge of AP processing solutions
Yes, I know about them
No, I do not know about them
Knowledge of such solutions is very poor. None of the existing platforms scored more than 5% recognition.
If there were such solutions, would customers be interested?
Customer interest in potential AP processing solutions (%)
57% of all respondents would appreciate an application to optimize their AP processing. Professional accountants scored even higher – 1 in 3 said that they would definitely be interested in such a service.
All Accountants SMEs
definitely not
most likely not
maybe
most likely yes
definitely yes
Why would they be interested?
simpler processing
time savings
more effective work
less mistakes during data-entry
better overview
Reasons for customer interest (scoring based on relevance)
new possibilities, technology
not interested
saving costs
no more paper archiving
quick search for receipts and invoices
saving space for archiving
time for myself
maybe
easier control
other
DK/NA
Why would they NOT be interested?
different work habits
we would not be able to use the service
price
the time saving is marginal
we use a different software
Reasons why customers would not be interested (scoring based on relevance)
additional control would be necessary
we prefer paper and do not trust the electronic form
other DK/NA
What are the most important attributes of such solutions?
Relevance of product features and benefits (%)
price of solution
security of solution
simplicity of work
having a searchable archive
time savings
financial savings
quality of the extracted data
24/7 access to documents
the speed of data extraction
ability to automatically resend and share documents
ability to start using such system immediately
ability to decrease employment
extremely important very important important less important not important
Other interesting considerations
up to 40 up to 200 up to 400 up to 800
up to 2000
Average no. of invoices per month (%)
over 2000 don’t know
2-3 times per week once per week
once per 2 week once per month
once per 3 months less frequently
don’t know
daily
Invoice processing frequency (%)
all of those interested in buying a product like
Datamolino
of those not interested in buying a product like
Datamolino
Other interesting considerations
simplicity of using such solution
quality of data extracted from the scanned invoice/receipt
speed of data extraction from invoice/receipt
security of the solution
price of the solution
Considered as most beneficial (%)
ability to have access to invoices/receipts from anywhere at anytime
time savings achieved thanks to the solution
ability to decrease workforce involved in invoice processing
ability to use such solution immediately
having a searchable archive to easily find any invoice/receipt
ability to share receipts and invoices with competent personnel
financial savings achieved thanks to the solution
all
by those interested in
buying a product like Datamolino
by those not interested in
buying a product like Datamolino
Is price a determining factor in the uptake of an AP processing solution?
Price is not a key determinant for those that are interested in an automated electronic AP processing solution.
Case study: What are the barriers to implementing an automated AP solution?
Desktop solutions
On-premise solutions
Conservative attitude (paper prevails)
Legislation (e-signature required for
document dematerialization)
Lack of standard data structures
What does the future hold for automated AP processing?
Cloud accounting software
Automatization Add-ons to cloud software
Standardized data structures
Lessons learned
Customers want additional benefits from an AP processing product - not
‘just’ the elimination of data entry.
Those that want to switch, will find a way irrespective
of the legislation, those that don’t will find a reason why.
Once a customer embraces the idea of going electronic, they
usually want all the perks.
It always takes longer than you think…