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WHEN DO PROJECTS SUCCEED?
www.srijan.net
HOW DO EMPOWERED TEAMS DELIVER BETTER PROJECTS?
MAKING PROJECTS SUCCESSFUL!
● Clients are able to go-to-market (or internal stakeholders) early to
receive end-user-feedback
● Teams build valuable software in 2-week cycles, deliver demos
(functional pieces of working software), and adapt to changing end-
user feedback
MAKING PROJECTS SUCCESSFUL!
● The client-manager “trusts” the team
● There is room for honest, candid & adult/ mature communication
between client & team
● The team seeks feedback from client proactively, with an objective to
“continuously improve”
WHAT ARE EMPOWERED TEAMS?HOW DO THEY BEHAVE?HOW DO EMPOWERED TEAMS DELIVER BETTER?
www.srijan.net
EMPOWERED TEAMS = SUCCESSFUL PROJECTS
EMPOWERED TEAMS
● Self-organizing
● Teams succeed when they are focussed on ‘outcomes’; not
functionality-built, or lines of code produced
● They focus on ‘outcomes’ when they are ‘empowered’ and ‘they
care’
EMPOWERED TEAMS
● When the client and dev team is “one-team”
● They feel empowered when:
○ They know ‘why they are doing the project’
○ They are ‘self-confident’ : can ‘ask questions’, ‘challenge
assumptions’
○ There is ‘trust’ within the team -- management team and client
business managers included
EMPOWERED TEAMS
● They feel empowered when :
○ They have diversity of thought, of approach
○ They seek and offer feedback without fear
○ Their ‘collective measures of success’ have higher weightage
than individuals’ success
○ Their success is measured in a balanced way -- client happiness,
finances, process, learning
WHAT HAPPENS IF YOU DO NOT HAVE EMPOWERED TEAMS?
www.srijan.net
WHAT ARE THE RISKS?
DISEMPOWERED TEAMS
● Focus on ‘writing great software’ rather than ‘building the right
product’
● Lack of early end-user feedback leads to project-waste
○ features, lines of code -- which is not needed/used
DISEMPOWERED TEAMS
● Are fearful of sharing challenges
○ leads to crisis and project failures
● Success is defined by ‘billing done’ as opposed to ‘business value
delivered’ or ‘client success’
● Project success is measured by “sign-offs received” and “billing
done” (all internal goals; customer focus is lost)
DISEMPOWERED TEAMS
● Individual are appraised for success/failure, rather than teams
● Lack flexibility and nimbleness to adapt to changing client/project
needs
www.srijan.net
HIRING AN EMPOWERED TEAMWHAT DOES IT TAKE TO HIRE SUCH A TEAM?
FINDING A “THOUGHT PARTNER”!
● A team of consultants focussed on “project success”
● An empowered team that:
○ understands the vision of the project
○ focusses on “success of the project”
○ “embraces change” in business priorities during the course of the
project
○ feels responsible for your project success
FINDING A “THOUGHT PARTNER”!
● An engaged team that
○ asks a lot of questions & challenges assumptions
○ gives demos every 2 weeks
○ shares their internal challenges transparently and honestly
○ seeks active feedback for continuous improvement
HIRING AN EMPOWERED TEAM
● Instead of inviting RFPs, choose your team first
● And to choose:
○ engage early; meet the team -- developers, managers, extended
management
○ share your project/business needs
○ get into a ½ day workshop
HIRING AN EMPOWERED TEAM
● And to choose:
○ discover their strengths, weaknesses; the truth beneath the sales
pitch
○ see if the ‘are asking smart questions’
○ see if their developers are able to communicate well
○ evaluate their pricing model
○ speak to their customers
www.srijan.net
HOW DOES SRIJAN DELIVER BUSINESS VALUE?HOW ARE SRIJAN TEAM’S ORGANIZED?ARE THEY EMPOWERED?
SRIJAN’S EMPOWERED TEAMS
● Srijan is organized around teams -- Projects, HR, Finances, Admin --
everything (we took Ricardo Semler too seriously)
● We bring projects to teams
ABOUT SRIJAN
Consulting, designing and engineering products and solutions for online businesses for over 10 years
India’s largest Drupal company
Over 200 clients across US, Europe, Middle East and APAC across industries
Agile / SCRUM process maturity
Preferred Acquia partners
Acquia certified Drupal engineers
MARQUEE CLIENTS
Interested in joining or knowing more about us? Feel free to reach out to us through any of these channels. Happy to help!
Contact us
[email protected] www.srijan.net
NEW DELHI GURGAON GOANEW YORK DHARAMSHALA
Headquarter: 8A - Vandana Building, 11 Tolstoy Marg, New Delhi - 110001 INDIA
Thank You
