P1 / BIG NAME CHANGE

Learn more about the aquisition of Webgistix by Rakuten, and Webgistix changing it’s name to Rakuten Super Logistics.

P2 / SMARTFILL UPDATES

An in-depth look at the updates made to the SmartFill Management System and it’s benefits to you.

P3 / SMARTFREIGHT

The top 5 reasons why you should be using SmartFreight, the all-in-one turn-key freight service.

P4 / REFERRAL PROGRAM

How referring a retailer can benefit you.

NOVEMBER EDITION

Always Improve,Always Advance

2014 in Review From our VP of Operations, Michael Manzione

Dear Valued Customer,

Is it really November? It doesn’t seem possible, but the year has literally flown by and brought many new and exciting changes with each passing day. The company announced one of the biggest changes at the IRCE show this summer. Webgistix is now officially known as Rakuten Super Logistics. The Rakuten acquisition of Webgistix in 2013 marked the company’s integration into a suite of business-es that provide a powerhouse of e-Commerce solutions on a global scale.

RSL will continue to empower e-Commerce retailers to manage their supply chains more effectively with a cloud-based suite of e-Commerce solutions for order fulfilment, freight management, and shipment optimization.

>> CONT. PAGE TWO

The company announced one of the biggest changes at the IRCE show this summer. Webgistix is now officially Rakuten Super Logistics.

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R RakutenSUPER LOGISTICS

The integration has been both seamless and smooth, the company has continued to provide warehouse and order fulfillment services to customers, while also providing key components to Rakuten globally. This holiday, and throughout the coming year, Rakuten Super Logistics or

formerly Webgistix

While last year may have delivered the perfect storm of overloaded carriers, bad weather and short delivery timelines – no one wants to see a repeat of the missed holiday deliveries. An ounce of preparation is worth a pound of cure. The best way to avoid the challenges of 2014’s short holiday season is to prepare to achieve faster delivery times and lower shipping costs. There are multiple advantages that are available to eTailers who decide to leverage the Rakuten Super Logistics 2-Day Delivery Network. Many businesses realize cost savings that make free shipping a cost effective option, this combined with the timely delivery can help you compete with any online store and maximize your holiday profits. Please contact your support representative to learn more about the RSL Fulfillment Centers in New York, Las Vegas, Atlanta, Reno and Scranton.

On October 30, Rakuten Super Logistics unveiled several new updates to the SmartFillTM fulfillment mangagement system. In case you may have missed a few, here is an in-depth look at the new updates and the benefits they provide.

You can now edit the items on your backorders. This feature is designed to give you greater control over both your inventory and backorders, and will also allow your orders to be completed more efficiently. This will be an important benefit to both you and your customers during the busy holiday season.

As previously mentioned, the SmartFillTM site’s appearance has been changed to include an optimized design and new look. You also have the ability to quickly and easily customize your dashboard to provide an enhanced view of the information that is the most relevant to your business needs. Simply drag and drop the corresponding widgets to where you would like the information to be displayed in your window. The new responsive design also accommodates smaller screens, like those found on your Smartphone, and is tablet friendly as well. The footer space will now display quick access references and a customer support section.

The SmartFillTM system now provides you with the ability to create custom non-calculated reports. This option was been added in direct response to feedback from our customers and requests that were previously only fulfilled on a special basis through the customer support department. These custom reporting functions will now be available to you at all times. If you haven’t already, we encourage you to check out the new improvements to the SmartFillTM system. If you need any assistance, please don’t hesitate to contact your customer support rep. Your feedback will help us continue to improve and serve your business.

A L O O K I N S I D E T H E N E W S M A R T F I L L T M U P D AT E S

Always Improve, Always Advance>> CONT. FROM PAGE ONE

The holiday sales season is here and at each of the six fulfillment centers in the RSL 2-Day Delivery Network your dedicated fulfillment teams have been busy receiving new inventory shipments in preparation for your holiday sales season. Hopefully your holiday sales are already underway. However, we want to caution you to be very mindful of 2014’s short holiday season: there are only 26 days between Black Friday and Christmas Eve.

(Click here to view our Holiday Shipping Deadlines Calendar)

We have many customers who are successfully using various combinations of our fulfillment houses located in New York, Las Vegas, Atlanta, Reno and Scranton. Please contact us if you would like to learn more about how you can reach 98% of e-Commerce buyers in the U.S. within 2 Days at ground shipping rates.

RSL is dedicated to protecting your reputation with fast and accurate order fulfillment that delivers a key part of your customer experience. We take this responsibility seriously, and we are honored to serve you.

Thank you for your business.

Sincerely,

Michael ManzioneVice President of Operations

Sell More and Deliver On-Time: Tap into the 2-Day Delivery Network

G R E AT E R C O N T R O L O V E R B A C K O R D E R S

I M P R O V E D U S E R E X P E R I E N C E

I N C R E A S E D I N S I G H T W I T H C U S T O M R E P O R T S

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to all Rakuten Super Logistics customers. SmartFreightTM handles all of your freight services, from pick up to drop off, to save you money, time and headaches. Here’s what SmartFreightTM can do for your business: 1. Save TimeLet’s be honest: freight management is a cumbersome and complicated process. If you’re anything like most e-Commerce retailers, you probably spend numerous hours managing the ins and outs of your freight operations. With

SMARTFREIGHTTM is an all in oneturn-key freight service available

SmartFreightTM you get to kiss all of your frieght worries goodbye and free up your valuable time as well. 2. Save moneyUsing SmartfreightTM can literally save you thousands of dollars every year. Becuase of the amount of freight we move per month, we are able to offer you bulk rates far lower than what you might be paying now. 3. Receive Inventory FasterOur SmartFreightTM professionals have the knowledge and connections needed to get your

THANK GOODNESS I’M NOT SHIPPING FRIDAY

In a recent social media campaign, Thank Goodness I’m Not Shipping Friday, we’ve been providing a positive and sometimes whimsical glimpse into the benefits of outsourcing fulfillment. We want to show others what eRetailers have been able to do in the time that they haven’t had to spend shipping their products, and we’d love you to participate!

Send a photo to marketing@webgistix.com showing what you’ve been able to do in your time instead of shipping. We’ll post your photo to all of our social media channels which on a weekly basis get somewhere around 45,000 impressions by 200+ unique users. We’ll tag you in all of these posts and make sure you get lots of exposure to your brand in exchange for your participation!

Email us at the above email address for any questions. We look forward to your participation.

Webgistix

@WebgistixGlobal

@Rakutensuperlogistics

Rakuten Super Logistics

Rakuten Super Logistics

Webgistix Corporation A Rakuten Company

CONNECT WITH US

THE TOP 5 REASONS WHY YOU SHOULD BE USING SMARTFREIGHTTM

Dedicated Client Support Meet Cap, one of our dedicated client support reps in the Las

Vegas Fulfillment Center. Cap was been with us for 8 months

and loves interacting with customers on a daily basis.

Check out our most recent blog post, HOLIDAY

TIME SAVERS: SOCIAL MEDIA SHORTCUTS.

Read all about social media tools and ideas

that will help you smoothly operate your

business and run social media campaigns this

holiday season.

webgistix.com/blog

HOLIDAY HELP

127 E. Warm Springs Rd. | Las Vegas, Nevada USA 89119

R RakutenSUPER LOGISTICS

inventory delivered in the most expedient manner possible. our freight experts can shave days and even weeks off your existing delivery times. 4. Reduce LossesHave you ever had inventory get lost in transit only to never see it again? Our team has built long-term relationships over an extensive network of carriers. These are critical -- especially when you’re bringing your freight in through international providers.

For a limited time, Rakuten Super Logistics is offering a free iPad 4 for clients that refer an online retailer to us. Simply ask a fellow eCommerce retailer to contact us, and if they sign and ship, we’ll overnight you the latest model of the iPad. Just make sure that they mention who sent them!

Alternatively, you can email us at marketing@webgistix.com to let us know about a potential referral. There is no limit how many iPads you can receive, but the retailer must be referred to us before November 30, 2014 at 5:00 PM PST, so don’t delay!

*Offer valid for current RSL customers who refer eCommerce retailers shipping a minimum of 500 boxes/packages per month for at least 2 months. Customers who sign by November 20th will have

December, Januray, and February to ship their verified order volumes.

5. Focus on Your Core BusinessIn rare instances, SmartFreightTM may not provide a significant savings over your existing freight costs. However, think about the peace of mind you will have when you hand your freight over to a team of experts. The RSL SmartFreightTM Team saves you money and time so you can focus your resources on the key initiatives that allow you to grow your company.

Save NOW by Using the RSL Account Number...If you already handle your own domestic freight, you can still use the RSL Account Number to get discounts on inbound shipments to the Network of RSL Fulfillment Centers. If you only order a few containers a year, SmartFreightTM can save you money through our volume dicounted rates. For more information contact our SmartFreightTM team at (702)289-4994 or by emailing rkruse@webgistix.com.

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THE TOP 5 REASONS WHY YOU SHOULD BE USING SMARTFREIGHTTM

Refer a Retailer and Get a Free Ipad