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India’s Leading Business Services Company

Quess Corp Limited Brochure

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India’s LeadingBusiness Services Company

64.32

118,000 employees

USD 400+ million revenues (approx.)*

1,300+clients

8countries

43 offices

24cities

10,000citizens trained and placed each year

* USD = Rs. 64.32

Quess, India’s leading business

services group was established in

2007. Headquartered in Bengaluru, the

company serves over 1,300+ customers

across 8 countries. Its presence

spans across 4 segments namely,

Global Technology Solutions,

People & Services, Integrated Facility

Management and Industrial Asset

Management. Superior services and

technology solutions have enabled Quess

to achieve market leadership in many of

the businesses that it has a presence in.

IT StaffingMagna is India’s largest IT staff augmentation provider with over 7,900 Associates.

Industrial Asset ManagementHofincons, a 38 year old brand with 2,500 personnel on rolls, is a recognized service provider in power, energy, oil & gas refining, chemicals, ferrous & non-ferrous industry segments.

Facility ManagementAvon is a leading facility management provider with more than 17,000 associates. Its services include soft services, hard services (electro mechanical maintenance) and pest control.

Skill Development Among the largest Public Private Partnership (PPP), training more than 15,000 Indian citizens every year.

General StaffingThe third largest general player in India with about 84,000 associates across 43 Offices in 24 cities.

With revenues of about USD

400+ million [for 15 months

period ending March 31st,

2015], Quess Corp is a step-

down subsidiary of Fairfax

Financial Holdings Group;

held through its Indian listed

subsidiary, Thomas Cook India

Limited.

VisionTo be a global company that provides world-class customer experience while continuouslyworking towards creating better lives.

PurposeWe delight our customers. By focusing relentlessly on execution and adding value to their businesses.

We strive to deliver superior returns to shareholders. By being the business service partner of choice to companies.

We inspire people to do their best. Offer opportunities for personal development and enable them to realise their full potential.

We establish trust and build relationships. With all our stakeholders – customers, employees, partners and shareholders, keeping integrity at the core of who we are.

Purpose

BUSINESSES

BUSINESSESGlobal Technology SolutionsPeople & ServicesIntegrated Facility ManagementIndustrial Asset Management

GlobalTechnologySolutions

With presence across Canada, USA, Middle East and Asia Pacific, the GTS Group provides people and infrastructure solutions to clients in the technology space. Whether it is professional workforce management, technology solutions and services in the HRIS space, customised data centre solutions and application development solutions, GTS goes the extra mile to enable clients achieve their business objectives.

IT Solutions & ProductsMFX provides its commercial insurance clients with solutions for higher profitability through increased speed to market and resource efficiencies. Deep P&C expertise is woven into its full suite of systems integration, information technology and business process services capabilities, enabling clients to operate faster and smarter in a complex business environment. Headquartered in Morristown, New Jersey, with additional locations in Toronto, Oregon; Dallas, Texas; Chennai and Bangalore, India; MFX has two world-class datacenters in Ridgefield Park, New Jersey and Roanoke, Virginia.

Services Offered

• Customized data–center and infrastructure services including private cloud offerings, across all industries

• End-to-end commercial property and casualty insurance application and BPO solutions to the P&C industry

• Insurance systems integration with P&C-specialized experience integrating processing applications, enterprise networks, and datacenters

IT StaffingIndiaMagna Infotech, India’s leading technology and ITeS staff augmentation and solutions company, firmly believes in maximizing IT through the power of people. The company offers client specific quality solutions that cater to various industry segments.

The services provided, cover the entire spectrum of business models in professional staffing.

IT StaffingUSA & CanadaBrainhunter is a leading IT and engineering professional staffing firm headquartered in Canada. Brainhunter’s services are powered by a comprehensive suite of custom developed HRIS software that empower associations to:

• Leverage technology for recruiting

• Manage the job posting and candidate submission process from multiple staffing vendors in a confidential environment

• Generate revenue from job postings and provide benefits to members

Services Offered

• Staffing

• Recruitment

• Payroll Management

• Technology Solutions

Industry Segments

• Automotive

• Engineering

• BFSI

• FMCG & Retail

• Healthcare

• Telecom

People &Services

People &Services

The P&S Group is one of India’s leading providers of human resource

solutions. The Group offers services in general staffing, permanent

placement, skill development, payroll & compliance as well as

recruitment process outsourcing and managed services. The team

is equipped with professionals who possess extensive knowledge

and experience in a variety of fields. The Group helps companies

achieve better business results by finding, developing, motivating

and rewarding employees in ways that fit their broad financial and

business goals.

General StaffingWith a keen understanding of the contract staffing market, IKYA enables companies to manage workforce requirements optimally. IKYA stands out in the marketplace because of its flexibility in ramp up and value added manpower services PAN - India. IKYA manages the transition, transformation and delivery of outsourced processes, with the ability to carry out the activities onsite, offsite, or as a combination of both.

With nearly 60% Feet on Street (FOS) salespeople and e-commerce delivery staff across 43 offices, IKYA’s reach and expertise in managing a field force and reducing food and overhead costs is unmatched.

Services Offered

• Geo-tagged attendance capture

• Real-time productivity capture of deployed associates

• Client specific online surveys

Executive Search

Recruitment & RPO

IKYA Search Partners is defined by the expertise, knowledge and networks developed across sectors to play the crucial role of bringing onboard CXO role suitors. To meet the needs of clients in specialized industries, the company operates through focused industry practice groups.

At IKYA Human Capital Solutions, the team hosts professional recruiters with deep domain expertise. The team delivers services of the highest quality and offers end-to-end support, catering to all aspects of the recruitment process. The company provides customised solutions to industries such as IT & ITeS, Banking, Financial & Insurance Services, Industrial Engineering Resources, Consumer Services, Retail & Telecom and Pharmaceutical & Healthcare.

Industries Serviced

• Industrial & Infrastructure

• Banking & Financial Services

• Technology

• Consumer Services

• Pharmaceuticals, Healthcare & Life Sciences

Services Offered

• Talent Acquisition

• Turnkey Projects

• Project Based Recruitment

• Outplacements

• Recruitment Process Outsourcing

RECRUITMENT & RPO

SEARCH PARTNERS

Retail SolutionsInEdge Retail Solutions by IKYA, provides the edge and ability to bridge the gap between strategy and execution. InEdges’ solutions drive the next generation of retail and consumer goods to provide a complete, open and integrated platform that delivers critical retail insights. The company partners with retail organizations to turn vision into reality.

Services Offered

• Visual Merchandising Management

• Retail Audit

• Engagement Programs

• Sales Enhancement

INEDGE RETAIL

Logistics SolutionsDependo takes pride in providing “Dependable Delivery Solutions”. Its the fastest growing logistics brand in India and has the privilege of servicing e-commerce giants as a part of its clientele. Dependo provides end-to-end logistic solutions with an expertise in last mile delivery services for delivery needs ably supported by a forceful team and a robust technical knowhow.

Services Offered

• First Mile Delivery

• Warehousing Hub

• Last Mile Delivery

• Reverse Logistics

DEPENDO LOGISTICS

Services Offered

• Statutory Compliance Management

• Payroll Management

• Employee Background Verification

Payroll & ComplianceWith a PAN-India network through 43 offices, CoAchieve Solutions provides a unique service model combining a comprehensive suite of statutory compliance management solutions with a strong technology platform. Its structured teams are well equipped with in-depth domain skills and knowledge, as well as client relationship management expertise. The company follows systematic procedures, and provides support with insights to ensure that clients get the workflow right and that all transitions are smooth and swift.

Skill DevelopmentExcelus offers a comprehensive range of youth skill training solutions by partnering with Governments, Private Institutions, Corporates, Schools and Community based organizations.

The initiatives include:

Parivartan – An initiative with the Central Government that focuses on imparting quality training to rural and underprivileged youth.

Antharan – An industry oriented training program that aims to bridge the skill gap among the youth and make them employable.

StepLeap – Job ready courses that enable candidates to gain a competitive edge and become employees of preference.

Key Differentiators

• A wide network of training centres across the country

• Ability to mobilize and motivate the youth for the training programs

• Customization of the content and curriculum as per industry requirements

• Employment linkages and career progression path for youth

IntegratedFacilityManagement

As one of India’s leading facilities management providers, the

IFM Group draws from its over 2 decades of experience to offer a

comprehensive array of service solutions — from basics like janitorial

services to hard services and pest control. IFM Group’s customised

solutions increase productivity by offering superior quality and

quicker response times. The Group’s integrated approach to facility

management ensures that clients enjoy the efficient savings of

outsourcing while maintaining the same degree of control as

in-house operations.

IntegratedFacilityManagement

Facility Management and Food & Hospitality

Services OfferedAravon (formerly Aramark India) is a premium Integrated Facility Management service player, distinct in the field of Healthcare Support, Business & Industry, Food and Hospitality sectors. Aravon’s unique value proposition is structured to create value for its partners with a key focus on outcomes and benefits. Team Aravon’s operating philosophy and alignment on productivity, automation, technology, diagnostic maintenance, risk sharing and talent management differentiates the program offering to stakeholders.

• Healthcare Support Services

• Food & Hospitality Services

• Guest House & Hospitality Management Services

• Integrated Facility Management (Banking & Insurance and Manufacturing)

Services Offered

• Soft Services

• Hard Services

• Pest Control

Facility Management With an experience of over 2 decades, Avon is today India’s premier integrated facilities management provider across several sectors and industries. An ISO 9001:2008 certified member of ISSA – the worldwide cleaning industry association, the brand has a dedicated team of 17,000+ employees managing more than 550 sites with the following services:

Specialised Services: Avon caters to the client’s unique needs through it’s well trained staff. The team understands the nuances of a setup and provides tailor made solutions for the following industry segments:

• Manufacturing & Industrial• Healthcare• Corporate• BFSI, Retail & Telecom• Residential / Educational Institutes

Soft Services: Janitorial Services, Mailroom, Pantry, Lawn & Garden, Guesthouse and One Time Cleaning.

Hard Services: Electrical Maintenance, HVAC, DG Set Operation, Handyman Services and Water Supply Management.

Pest Control: Avon helps to create a pest-free environment by delivering industry-leading protocols through its service specialists. Utilizing modern methods and a ‘zero tolerance’ approach, it’s comprehensive solutions make the environment cleaner, safer and healthier.

IndustrialAssetManagement

The IAM Group follows a model where services are delivered through

a seamless integration of people, processes and systems. The Group

provides services in the space of Industrial Operations & Maintenance,

Technology & Consulting and Training across segments such

as Power, Energy, Oil & Gas, Chemicals and Ferrous &

Non-ferrous Metals.

IndustrialAssetManagement

Managed ServicesMaxeed’s services focus on responsibility and accountability of functional deliverables for network deployment services, which enables clients to increase touch points with end users in the market.

Focus Areas

• Utilities

• Telecom

Services Offered

• Maintenance Management Services

• Document Management Services

• Material Management Services

• Data Management Services

• Tools for Best Practices

• Support Services

Technology and Consulting (T&C)T&C provides clients with an integrated approach to asset management, delivering end to end ERP data solutions and EPC support services. The services focus on the importance of managing asset data and achieving improved asset performance.

With 2500 personnel on its rolls, Hofincons is a 38 year old brand and a recognised industry leader providing industrial asset management services in segments such as Power, Energy, Oil & Gas, Chemicals and Ferrous & Non-ferrous Metals. The brand has presence in India, Asia and the Middle East.

Services Offered

• Performance Based Maintenance

• Contract Services

• Shutdown Support Services

• Relocation and Refurbishment of used plants

• Support for Precommissioning, Erection and Commissioning

• Utility Management Services

• Secondment of Specialists

Industrial (O&M)Hofincons offers solution-driven operations and maintenance services in the areas of preventive maintenance, condition maintenance, shutdown services, breakdown repair and asset life extension. The services focus on minimizing maintenance costs and optimizing plant availability.

CSR

CSR Careworks Foundation

CAREWORKS FOUNDATION

Careworks Foundation was established in May 2014. CWF is a non-profit initiative with a vision to actively contribute to the community and create a positive impact in the lives of people, especially in the areas of health and education. In doing so, build a healthy and educated workforce and provide sustainable livelihood for the weaker sections of society.

Initiatives

Distribution of Education Kits consisting of school bags, notebooks and stationery items to children of unskilled labors and people below the poverty line. CWF has distributed education kits to 3,500 children across India.

Education Scholarship to provide financial assistance for meritorious children and help meet a part of their day to day educational expenses. Started in 2014, the Scholarship has benefitted around 200 students.

School Enhancement Program aims to adopt 50 government schools and support holistic development. This includes infrastructure and teaching media to enhance quality of education and provide safe and hygienic environment for students.

PresencePresence

Bangalore (10)

Mumbai (3)

Indore

(2)

Chennai (4)

(2)

UAE

Singapore

To get in touch with one of our companies or a branch office and for more information, log on to www.quesscorp.com

Headquarters

Quess Corp Limited

Quess House, 3/3/2 Bellandur Gate,

Sarjapur Road, Bengaluru 560103,

Karnataka, India

Tel: +91 80 6105 6000

Email: [email protected]

MARCH 2016