Neil Anderson, MA BA 38 Robinia Green Southampton SO16 8EQ

neildanderson@virginmedia.com 0773 898 0665

Personal statement I have 10 years’ line management experience and am proficient in the use of databases, and MS Office. I have managed a variety of projects and have dealt with a wide variety of people in many different situations and environments and have excellent communication skills. I work well in a team environment but am self-motivated and am reliable with an eye for detail. I like to work proactively and keep focused on customers and service. I am flexible and always willing to learn and accept new challenges.

Employment

November 2012 – Present. Hampshire Constabulary. Police Staff Investigator I currently work for Hampshire Constantly within CID. I lead and assist on police investigations, specialising in burglaries and serious acquisitive crime. Responsibilities: • Investigating crimes • Interviewing suspects • Interviewing witnesses and victims • Gathering and evaluating evidence • Liaising with the public • Dealing with CPS • Liaising with other agencies • Giving crime prevention advice • Court appearances

August 2011 – October 2012. Southampton University. Administration Officer Responsibilities • Data input • Database upkeep • Hard and e-file management • Liaising with academic staff and students • Aiding with case conferences • Liaising with other departments • Frontline problems solving

January 2009 – May 2011: Southampton City Council Community Development Officer Responsibilities: • Delivery of community engagement strategies • Delivery of Neighbourhood Watch programme • Development and coordinating of volunteer projects • Direct supervision of a team including organising staff and rota for special operations • Supervising groups of volunteers at events • Developing and delivering training schemes for members of the public • Arranging and facilitating conferences and events • Chairing and facilitating workshops • Working with Communications team on campaigns and marketing • Public speaking and consultation • Updating websites and social media

Nov 2007 – Jan 2009: Southampton City Council Senior Anti-Social Behaviour Investigator Responsibilities: • Managing case work of up to 100 investigations and deal with incidents of anti-social

behaviour from initial report to closure • Finding practical solutions to individual and community problems • Lead officer for anti-social behaviour reduction initiatives • Providing advice to residents and communities and support for victims and witnesses

April 2004 – November 2007. Southampton City Council. Harassment Project Worker Responsibilities: • Responsible for training over 150 frontline staff in reporting and responding to racist and

homophobic incidents • Researching, writing and implementing a generic hate crime reporting procedure,

enabling reporting of any incident based on prejudice, especially based on race, sexual orientation, faith, gender, disability or age

• Steered the reporting procedure from initial consultation through Cabinet and scrutiny • Presented the details of Council’s procedure to groups ranging from Cable Gangers,

members of Cabinet, members of the public, BME groups, team briefs, external agencies, senior managers, and conference-style meetings

• Chaired the Hidden Targets multi agency group on homophobic hate crime • Facilitated the Multi Agency Group on Racial Harassment • Sat on multi agency risk assessment conferences, dealing with high-level individual

cases • Planned and overseen an event attended by the public and private businesses as well

as senior police officers, senior partnership managers and a Member of Parliament • Report writing using data to highlight issues such as geographical increases in

incidents, increases in confidence in using the reporting system and knowing how to tell the difference

• Arranged for a range of awareness campaigns and reporting methods on hate crime that resulted in a 30% increase in reporting

Oct 2004 – April 2004. Solvay Healthcare. Administration Assistant Responsibilities: • Creating and maintaining a hard-copy filing system • Creating an alpha-numerical filing system that allows easy and clear access to records • Inputting sensitive medical data onto an in-house system

Aug-Sep 2003. British Gas. Data Processor Responsibilities: • Upkeep of Excel and Access databases, as well as the in-house systems • File management • Data input and processing • Maintaining hard-copy files of customers and sales personnel • Ensuring that daily sales figures were received and logged

Jan-July 2003. English Heritage. Assistant Archivist. Responsibilities: • Upkeep of Excel and Access databases • Stock control • Liaising with external sources and other sites on deposition of archives • Conservation of and recording of artefacts • Collection and deposition of archives

October 2001-December 2002. English Heritage. Indexing Officer. Responsibilities: • Use of metadata • Image selection and interpretation • Use of databases and cross-referencing between these • Researching sites and buildings, and writing captions • Liaising with other departments and specialists

April-Dec 1999. British Gas. Customer Service Agent (Part-time). Responsibilities: • Answering customer calls and letters concerning billing enquiries, safety issues,

complaints and services • Inputting data from customers onto their accounts • Promoting new services • Letter answering • Returning calls to customers after prolonged or complex queries had been dealt with

1988-1996. Tempo Electrical Stores. Warehouse and Distribution Manager. Responsibilities: • Ordering and maintaining stock levels • Ensuring that the stock records were correct • Project management • Merchandising • Inputting stock movement details onto the company data-base • Checking stock on and off internal and external delivery vehicles • Organising customer and manufacturer deliveries • Dealing directly with the public and manufacturers • Organising up to twelve members of staff directly under my supervision • Liaising with the shop sales team and other branches of the company

Qualifications 2001 - MA. Archaeology of Art and Representation. Southampton University. 2000 - BA (Hons). Archaeology and History (2:1). Southampton University. 1997 - Access Course. Three distinctions, one merit. North East Surrey College of Technology.

Hobbies I enjoy music and play guitar in a semi-professional band. I have been involved in writing lyrics and music, and, more recently, have written several short stories and have recently finished a novel. I have an interest in history and am an expert on Southampton’s links to the 18th Century Slave Trade, which has resulted in several media appearances. I also try to go to the gym at least three times a week. I am a second-degree practitioner of Reiki. I enjoy travelling, meeting new people and learning about other cultures, and dedicated 12 months from October 2003 to October 2004 to travelling and experiencing life in as many different countries as possible. I enjoy trying new adventures and adrenaline sports, and have managed to throw myself out of a plane, hike in the Himalayas, scuba dive on the Great Barrier Reef, fly a light aircraft and swim with Great White Sharks.

Skills Profile

• Certified in Community Skills (TWICS Introduction to Community Skills Course, 2006) • Certified as a trainer (TWICS Trainer Training Course, 2007) • IT. Highly proficient use of Microsoft Word, Windows and working knowledge of Excel

and Access • Competent in handling computer graphics and some experience in creating websites • Experienced at delivering presentations at a range of levels • Experience in customer service • Experience in project management • Emergency First Aid • Investigation skills • Experience in handling budgets • Highly competent in producing and editing complex documents and reports • Clean current driving license