Best

Practices for

Developing

ILT

by

Mridula

Pradhan

Deliverables For successful instruction, you’ll need to develop:

An Instructor or Facilitator Guide

A Participant Workbook

Supporting Material, such as:

Job Aids (Checklists, Procedures)

Knowledge Check Questions and

Practical Exercises

PowerPoint Presentations

Handouts

A Resources List

A Reference Manual

Electronic copies of presentations,

software or simulations, or video

(with labels, cover pages and

packaging)

An Instructor Guide standardizes the training and ensures all learners consistently receive the same instruction during every instance of the course.

Tips1. Develop the Instructor Guide prior to

the Participant Guide, using the

content and resources identified

during the Design phase.

2. Use visual cues to draw the

instructor’s attention to tips,

warnings, and important points .

Instructor

Guide

The Instructor Guide should also include: The complete background information

for all exercises

Directions, outcomes, answers

(suggested responses and terminal

answers), and debriefing information

Tips

Ensure that the instructor notes

are complete and extensive so

that every instructor can teach

the course as the developers and

subject matter experts (SME)

intended.

Instructor

Guide

The Participant Workbook serves

multiple functions during a course:

Provides content and a glossary of terms

defining any jargon or acronyms

Provides space for note-taking

Allows for additional views of the visual

aids that are used in the virtual classroom

Contains directions for activities and

documents any additional material

required

Lists course resources

The format of the Participant Workbook is an instructional design decision and is based on the type of content, the visuals required and contractual requirements.

Participant

Workbook

Job Aids

Doinclude graphical enhancements such as :

Screenshots Icons Flowcharts Spreadsheets Diagrams

TipDon’tuse clip art or graphics that don’t aid understanding. In instructor-led training, these can distract attention.

Supporting

Material

Checklists and step-

by-step instructions

or workflows may

be compiled into a

short document

and laminated to

be pinned up and

easily followed at

the workplace.

Color can

enhance the

job-aid.

Lamination will

protect it.

Job Aids

Learning

Outcomes

With ILT, time is of the essence. Provide training for what the learner needs, can relate to, and can directly apply in the workplace for improved performance.

In today’s training environment, ILT solutions need to be interactive. Classes may include hands-on, task-oriented learning, team-building, case studies, and learn-by-doing exercises that engage the learner.

Practical

Exercises

ASSESSMENTS

Role-play, skill practice, case studies and other experiential work provides an opportunity for the instructor and the participant to assess comprehension and relate the training content to work-related scenarios.

TipsDo Include a copy of all case studies,

exercises, problems, and simulations in both the Instructor Guide and the Participant Workbook.

Standards

If you need to provide a Reference Manual, make sure that the course is designed to use it.

By the end of the classroom sessions, the participants should be: thoroughly familiar with the manual, and able to use it effectively in the workplace

as a reference tool

Tips

Do Include all the technical details the

instructor will need to provide in the ILT session

Provide all the formulae, code, text or additional information that the participant might need to solve problems

Reference

Manual