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www.luxoft.com
Svetlana Mukhina
What is coaching, what is not coaching and what is Agile coaching
Training
Friendship
Consulting
Therapy
Mentoring
Coaching
www.luxoft.com
IntroductionSvetlana MukhinaICAgile ICP, ICP-ATF, ICP-BVA, PSM I, CSPO, Professional CoachAgile and career coach at Luxoft Agile Practice
Experience: 13+ years in IT, Computer Linguistics, Technical Writing, Quality Assurance, Business Analysis, Project and program management, Agile Coaching
Interests: Project management, Agile transformation, Career and performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling, swimming
https://www.linkedin.com/in/svetlanamukhinahttps://www.facebook.com/Svetlana.Mukhina8
www.luxoft.com
What is coaching?ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
ICF - www.coachfederation.org
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What is not coaching?
Training
Friendship
Consulting
Therapy
Mentoring
Coaching
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What is not coaching. Details. • It deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual's emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Therapy:
• Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions.
Consulting:
• A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching.
Mentoring:
•Training programs are based on objectives set out by the trainer or instructor. Training:• it is a relationship of mutual affection between two or more people, that characterized with affection, sympathy, empathy, honesty, altruism, mutual understanding, and compassion, enjoyment of each other's company, trust, and the ability to be oneself, express one's feelings, and make mistakes without fear of judgment from the friend. Friendship is more about the process, then the result.
Friendship:
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What is Agile coaching ?
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Mea
suri
ng A
gile
coa
ch
com
pete
nce
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That is, while there is value in the items on the right, we value the items on the left more.
from ICAgile, Agile Team FacilitationAgile Practice
www.luxoft.com
from ICAgile, Agile Team FacilitationAgile Practice
www.luxoft.com
from ICAgile, Agile Team FacilitationAgile Practice
www.luxoft.com
from ICAgile, Agile Team FacilitationAgile Practice
www.luxoft.com
Professional Coaching Values
People are okay as they are.
People already have all the resources
within them to achieve what
they want.
People always make the best
choice they can at the time.
Every behavior has a positive
intention.Change is inevitable.
Based on Milton Erickson's Principles
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Agile and Professional Coaching Values
People are okay as they are.
People already have all the resources
within them to achieve what
they want.
People always make the best
choice they can at the
time.
Every behavior has a positive
intention.
Change is inevitable.
Customer collaboration over contract negotiation
Individuals and interactions over processes and toolsResponding to change over
following a plan
Working software over comprehensive documentation
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Why I do coaching?
Become better
Heeling
Cool Help
Happiness
Integration
Transformation
Transparency
Adaption
Variety
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Structure of coaching session – coaching arrow
Rapport Contract Scaling Result format Experience Actions Value Gratitude
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Coaching contract
1. What for? inside
outside
S
M
A
R
T
3.
4. Eco-friendly
5. Scaling6. Steps
2. Area of influence
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Powerful Questions
What is exciting to you about
this
What is the part that is not yet
clear?
What is the opportunity
here? What is the challenge?
How does this fit with your plans/way of life/values?
If you could do it over again,
what would you do differently?
What have you tried so far? What do you
make of it all?
What support do you need to accomplish it?
How can you make sure you remember what
you have learned?
If the same thing came up
again, what would you do?
If you had it to do over again,
what would you do?
If you got it, what would you
have
What is stopping you?
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Rapport: active listening, powerful
questions, flow state
Contract: the best coaching result, the session result, the
buyer?
Scaling: Where are you now, where would
you like to be, what can we do during the
session?
Result format: positive statement, within area of influence,
SMART, eco-friendly
Creating experience: Dilts pyramid, Life
balance wheel, Disney creativity technique, Decard coordinates
Actions: What are next steps?
What is the value of the session? Thank you Check-in
Prof
essi
onal
Coa
chin
g
www.luxoft.com
Rapport: active listening, powerful
questions, flow state
Contract: the best coaching result, the session result, the
buyer?
Scaling: Where are you now, where would
you like to be, what can we do during the
session?
Result format: positive statement, within area of influence,
SMART, eco-friendly
Creating experience: bulk estimation,
product box, client empathy radar,
planning poker, PBR, roles and
responsibilities workshops, story
mapping
Actions: What are next steps?
What is the value of the session? Thank you Check-in
Agile
Coa
chin
g
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Manager Coach
Combining Roles
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What next?
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Agile Events Trainings:
Certified training ICAgile Agile Fundamentals in KievRegistration:• For external participants
http://www.luxoft-training.ru/kurs/icagile_certified_professional_-_agile_fundamentals.html
• For Luxoft participants https://goo.gl/yhZhqZ
Certified training ICAgile Agile Teams Facilitation in Saint Petersburg Registration:
For external participants http://www.luxoft-training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
For Luxoft participants https://goo.gl/vtZowu
Webinars:
Set of webinars ICAgile Agile Team Facilitation https://attendee.gotowebinar.com/register/8938199778740400388?anouncementduringwebinar
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To Ream and Watch
My blog - https://www.linkedin.com/today/author/svetlanamukhina
My youtube - https://www.youtube.com/channel/UC74_PjdNoIWc01Qv0yVSv7w
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Thank you
Let’s stay in touch:https://www.facebook.com/Svetlana.Mukhina8https://www.linkedin.com/in/svetlanamukhina