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January 12, 2010 7.0 Léogâne 18°30′39″N 72°38′2″W

Switchpoint Presentation - Information for Crisis Victims

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In 2009 and 2012, InSTEDD worked with Thomson Reuters Foundation to design, test and deploy an "Emergency Information System" program that would help survivors of a crisis with information relevant to them delivered via their mobiles. Here is a synopsis and the results of a 3rd party evaluation done after the deployment in Haiti.

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Page 1: Switchpoint Presentation - Information for Crisis Victims

January 12, 20107.0Léogâne18°30′39″N 72°38′2″W

Page 2: Switchpoint Presentation - Information for Crisis Victims

“Information is a vital form of

aid in itself… Disaster-affected

people need information as

much as water, food, medicine,

or shelter.

Information can

save lives, livelihoods and

resources.”

World Disaster Report

Page 3: Switchpoint Presentation - Information for Crisis Victims

SMS, Twitter, etc

Curation, Workflow

Outgoing messages

Thomson Reuters Fdnprogram

Emergency

Information

System

EISPiloted in Indonesia, Dec

2009

InSTEDDtech & field support

+

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Many groups collaborated around 4636

Thompson Reuters

FoundationEIS

Crowdsourcedtranslation/mapping/catego

rization

* Many consumers

/ destinations of

EIS information not

shown. (Base

diagram produced

by Ushahidi as part

of their

PR/fundraising

efforts)

Visualization/Dissemination

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450 EIS recipients interviewed

92% found EIS messages

„very useful‟

74% explained how they acted insome way on EIS

messages

96% said they shared informationwith people they knew

Page 13: Switchpoint Presentation - Information for Crisis Victims

„I did not know what to do in case of sexual aggression. I used the information to help another young lady who was raped after the earthquake.’

‘Many times I had difficulty accessing information on food and health assistance for my pregnant wife. I was happy to get directions on where pregnant women can go for help.’

Feedback

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Health – 68.4%Shelter – 9.3%

Security – 5.1%

Food – 3.8%Water and sanitation – 3.3%

Education – 3.3%Contacting missing people – 3.1%Job opportunities – 2.9%

Page 17: Switchpoint Presentation - Information for Crisis Victims

‘Before, I did not care if people urinated near my

tent where I live, but after receiving information

from EIS regarding health hazards, whenever I

saw someone doing it near my tent I’d tell them

what they were doing was putting our health in

danger.’

‘I was looking for ways to help surviving children

cope with earthquake aftershocks. EIS gave me

lots of tips on how to help them.’

Feedback

Page 18: Switchpoint Presentation - Information for Crisis Victims

January 12, 201011

The disaster was set up

and waiting to happen by

Jan 12

What should have Jan 11

looked like?

Can we help Haiti imagine

and build it?