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The Power of Conversational Marketing Monetizing Social Media

Social Media (The Power of Conversational Marketing)

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In Social Media, are you part of the conversation or are you just broadcasting? This Presentation, which is being delivered for the first time in Stockholm, Sweden in early October will highlight the differences between the two and what it means to your business. The session will also delve into the tremendous reach of a collective social network that includes blogs, Internet Radio, Internet TV and social networks, and how with a limited budget and resource time you can create a branded presence on the same level as any Fortune 500 company. Social Media is indeed leveling the playing field! NOTE: The live broadcast airs at 3:30 AM North American Eastern Time, but will be recorded and made available on an on-demand basis shortly following the conclusion of the live broadcast. Use the following link to access the on-demand broadcast: http://www.blogtalkradio.com/jon-hansen/2010/10/08/social-media-the-power-of-conversational-marketing

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Page 1: Social Media (The Power of Conversational Marketing)

The Power of Conversational MarketingMonetizing Social Media

Page 2: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• More importantly, why is social media and social networking essential to you and your business?

Page 3: Social Media (The Power of Conversational Marketing)

THE INEFFECTIVENESS OF BROADCAST MARKETING

To understand why effectively utilizing and monetizing social media is important . . . You need to understand what is happening to traditional media . . . In essence where we have already been . . .

Page 4: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• The Daily Newspaper • Newspapers only

received 15% of the $60 plus billion dollars that was spent on advertising the previous year

• This represented a drop of 10% from the previous decade

Page 5: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• The Daily Newspaper • Newspapers only reach

5% of the total population today

• Venerable franchises such as the Washington Post and New York Times are losing money today

• Their on-line or electronic versions are also losing money

Page 6: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• The Daily Newspaper • Media industry veteran

executive J. William Grimes predicts in July 2009 that all daily newspapers across the US (Canada included) will cease publication within 5 years

Page 7: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Television • According to a 2009

Ofcom report, while “regionally-based television news and relevant local content” is still valued . . . local and regional media are facing “unprecedented challenges, driven by growing use of the internet.”

Page 8: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Television • In his June 4th article “

Who Cares About Local TV?,” Dave Cournoyer observed that “local television stations don’t feel very local anymore?”

• Lamented that local TV stations have lost the uniqueness of their former local identity.”

Page 10: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

Page 11: Social Media (The Power of Conversational Marketing)

THE POWER OF CONVERSATIONAL MARKETING

. . . And where social media and social networking is headed . . .

Page 12: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• Before we get to where social media is headed . . .

Page 13: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• Let’s first understand what it can do for us!

Page 14: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• Pirelli . . . 101,992 (January 1995)• Capgemini . . . 42,007 (October 1995)• DHL . . . 10,115 (September 1997)

• PI Window on Biz Blog . . . . . . 160,000 (June 2009)

Page 15: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• A collective “social media network” which includes Blogs, Internet Radio, Internet TV and “communities of purpose” (re Social Networks) is essential.

Page 16: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

PI Social Media Network . . . (June 2009)

• Collectively in the Top 100,000 (Today)• Collectively Top 50,000 (end of Q1 2011)• Collectively Top 10,000 (end of 2011)

Page 18: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• Unlike traditional media, in which the number of eyeballs looking toward what Cushman referred to as a single stage being the critical point of connection . . .

Page 19: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• . . . with social media and social networking as the refrain from the Collins song goes, it is now “Me lookin at you and you lookin at me.”

Page 20: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• Blogs, Internet Radio, Internet TV and Social Networks have become the new venues replacing the somewhat unilateral and static stages of traditional media (websites, newspapers etc.).

Page 21: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• We have entered the era of “conversational marketing.”

Page 22: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing

• The hive/cross pollination concept is based on the observation that individuals will likely choose at most one or two primary networks as their preferred platforms. That is, they will spend the majority of their social networking time interacting within these main “hives.”

Page 23: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• While they may venture out into the vast

social media world visiting countless other networks, similar to the honey bee these forays are ultimately geared towards gathering information and insights to bring back to the hive to share with their established community of contacts. This of course is the cross-pollination aspect of the hive effect.

Page 24: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Blogs; Wordpress,

Blogger & TypePad• Content, Content,

Content• Consistency (2 to 4

posts each week)• Expert Guest Posts• Interactive Media and

Reference Links• CROSS-POLLINATE!

Page 25: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Blogs; Business

Benefits

• Strategic Market Engagement (Differentiation)

• Service Relationship Orientation

• Establishes Subject Matter Expertise Brand and Presence

• Low-Cost of Entry

Page 26: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Internet Radio; Blog

Talk Radio• Subject Matter

Passion & Expertise• Comfort with Platform• Preparation• Pre and Post-Show

Promotion• Associated Blog• CROSS-POLLINATE!

Page 27: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Internet Radio;

Business Benefits

• Unique, Highly Accessible Venue (including Live Event Feeds)

• Interactive Format to Engage and Maintain Audience Rapport

• Perpetual Promotion and Marketing

• Easy Integration With Current Venues

• On-Demand Pollination• Low Cost of Entry

Page 28: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Internet TV; ooVoo

and UStream• Subject Matter

Passion & Expertise• Comfort with Platform• Preparation• Pre and Post-Show

Promotion• Associated Blog• CROSS-POLLINATE!

Page 29: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Internet TV; Business

Benefits

• Unique, Highly Accessible Venue (including Live Event Feeds)

• Interactive Format to Engage and Maintain Audience Rapport

• Perpetual Promotion and Marketing

• Easy Integration With Current Venues

• On-Demand Pollination• Low Cost of Entry

Page 30: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Social Networks:

LinkedIn, Facebook, Ecademy, So Act, Perfect Networker & Inquisix

• Connections Are Not Relationships!

• Community Service and Contributions vs. Self-Broadcasting

• Group membership and Active Involvement

• Interactive Media and Reference Links

• CROSS-POLLINATE!

Page 31: Social Media (The Power of Conversational Marketing)

The Power of Conversational Marketing• Social Networks;

Business Benefits

• Highly Accessible Venue• Interactive Format to

Engage and Maintain Audience Rapport

• Significant Q&A Response Rate & Intelligence (Average 20 and 60 Answers)

• Perpetual Promotion and Marketing

• Easy Integration With Current Venues

• Low Cost of Entry

Page 33: Social Media (The Power of Conversational Marketing)

How To Find Us . . .

Enter“PI Window on Business”

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