Upload
siddhesh-bhobe
View
4.624
Download
5
Embed Size (px)
DESCRIPTION
An amazing technique that will help you drive very effective meetings!
Citation preview
11
Six Thinking HatsSix Thinking Hats
Having Effective Meetings…Having Effective Meetings…
Siddhesh Bhobe [email protected]
22
The Originator: Dr. Edward de BonoThe Originator: Dr. Edward de Bono
M.D., Ph.D., (philosophy, M.D., Ph.D., (philosophy, medicine & psychology), medicine & psychology), Rhodes scholarRhodes scholar
World-renowned consultant to World-renowned consultant to business, governments, business, governments, schools and industryschools and industry
Author of 62 books in 40 Author of 62 books in 40 languageslanguages
Originator of Six Thinking Originator of Six Thinking Hats, Lateral Thinking and Hats, Lateral Thinking and Direct Attention Thinking ToolsDirect Attention Thinking Tools
33
Results across the WorldResults across the World
Since 1993 over 200,000 trainedSince 1993 over 200,000 trained In use by many of the largest & most successful In use by many of the largest & most successful
organizations worldwide including NASA, IBM, organizations worldwide including NASA, IBM, DuPont, Shell and ABBDuPont, Shell and ABB
Works well in different culturesWorks well in different cultures Applies at all levels & across disciplinesApplies at all levels & across disciplines
44
Case StudiesCase Studies
A division of Siemens reduced product A division of Siemens reduced product development time by 50%. development time by 50%.
ABB was able to reduce a series of multinational ABB was able to reduce a series of multinational project meetings from 30 days to 2 days. project meetings from 30 days to 2 days.
After learning de Bono creative thinking skills, After learning de Bono creative thinking skills, fights between miners at a South African mine fights between miners at a South African mine were reduced from 210 per month, to 4. were reduced from 210 per month, to 4.
Statoil solved a problem on their oil rig costing one Statoil solved a problem on their oil rig costing one hundred thousand dollars a day, in 12 mins.hundred thousand dollars a day, in 12 mins.
55
The Problem in ThinkingThe Problem in Thinking
Western Culture encourages arguments – can Western Culture encourages arguments – can lead to aggression, selection of facts to support lead to aggression, selection of facts to support your caseyour case
Eastern Culture suppresses discussions or Eastern Culture suppresses discussions or questions – no free flow of ideasquestions – no free flow of ideas
Thinking involves taking too many different paths Thinking involves taking too many different paths at one time – Emotions, Information, Logic, Hope at one time – Emotions, Information, Logic, Hope and Creativityand Creativity
Facts are selectively used, depending on whether Facts are selectively used, depending on whether it helps you reinforce your point of viewit helps you reinforce your point of view
66
Parallel ThinkingParallel Thinking
Everyone thinks in the same direction at any given Everyone thinks in the same direction at any given point point
Directions can be changed – but everyone Directions can be changed – but everyone changes direction at the same time!changes direction at the same time!
77
The Basics of the HatsThe Basics of the Hats
There are six different imaginary hats that you can There are six different imaginary hats that you can put on or take off.put on or take off.
Think of the “hats” as thinking icons.Think of the “hats” as thinking icons. Each hat is a different color and represents a Each hat is a different color and represents a
different type or mode of thinking.different type or mode of thinking. We all wear the same hat (do the same type of We all wear the same hat (do the same type of
thinking) at the same time.thinking) at the same time. When we change hats - we change our thinking.When we change hats - we change our thinking.
88
Blue HatBlue HatManaging The Thinking
Setting The FocusMaking Summaries
Overviews ConclusionsAction Plans
Green HatGreen HatCreative Thinking
Possibilities Alternatives New Ideas New Concepts
Overcome Black Hat Problems & Reinforce Yellow Hat Values
Black HatBlack Hat
Why It May Not WorkCautions DangersProblems Faults Logical Reasons Must Be Given
Yellow HatYellow HatWhy It May Work
Values & Benefits(Both Known & Potential)
The Good In ItLogical Reasons Must Be Given
Red HatRed HatFeelings & Intuition
Emotions Or Hunches “At This Point”
No Reasons or JustificationKeep It Short
White HatWhite HatInformation & Data
Neutral & ObjectiveChecked & Believed Facts
Missing Information & Where To Source It
FOCUSFOCUS
99
White HatWhite Hat
With this thinking hat you focus on the data With this thinking hat you focus on the data available. available.
Look at the information you have, and see what Look at the information you have, and see what you can learn from it. you can learn from it.
Look for gaps in your knowledge, and either try to Look for gaps in your knowledge, and either try to fill them or take account of them.fill them or take account of them.
This is where you analyze past trends, and try to This is where you analyze past trends, and try to extrapolate from historical data.extrapolate from historical data.
1010
White Hat Excludes…White Hat Excludes…
HunchHunch IntuitionIntuition Judgement based on past experienceJudgement based on past experience FeelingFeeling ImpressionImpression OpinionOpinion
These are important, but DO NOT belong to White These are important, but DO NOT belong to White Hat thinking!Hat thinking!
1111
White Hat – Is it a Fact or a Belief?White Hat – Is it a Fact or a Belief?
Many “facts” are simply personal beliefs or a Many “facts” are simply personal beliefs or a comment made in good faithcomment made in good faith I believe the Boeing 737 is the least noisy among all I believe the Boeing 737 is the least noisy among all
aircraftsaircrafts I think Map Point is cheaper than GoogleI think Map Point is cheaper than Google
Important to classify facts asImportant to classify facts as Checked factChecked fact Unchecked fact (belief)Unchecked fact (belief)
In White Hat thinking, facts should NOT be used to In White Hat thinking, facts should NOT be used to support or suppress a point of view – they should support or suppress a point of view – they should be neutral be neutral
1212
Facts and PhilosophyFacts and Philosophy
““All swans are white” – truth backed by All swans are white” – truth backed by observation of 100 swansobservation of 100 swans
Suddenly, you see a black swanSuddenly, you see a black swan Now what?Now what?
Your “truth” becomes untrueYour “truth” becomes untrue You can now say “By and large, swans are white”You can now say “By and large, swans are white” You can also change the definition of a swan, such that You can also change the definition of a swan, such that
whiteness becomes integral to the definitionwhiteness becomes integral to the definition Philosophy is about definitions and interpretationsPhilosophy is about definitions and interpretations
White Hat thinking allows “by and large” and other White Hat thinking allows “by and large” and other such generalizationssuch generalizations
1313
Green HatGreen Hat
The Green Hat stands for creativity. The Green Hat stands for creativity. This is where you can develop creative solutions This is where you can develop creative solutions
to a problem. to a problem. It is a freewheeling way of thinking, in which there It is a freewheeling way of thinking, in which there
is little criticism of ideas. is little criticism of ideas.
1414
Yellow HatYellow Hat
The Yellow Hat helps you to think positively. The Yellow Hat helps you to think positively. It is the optimistic viewpoint that helps you to see It is the optimistic viewpoint that helps you to see
all the benefits of the decision and the value in it. all the benefits of the decision and the value in it. Yellow Hat thinking helps you to keep going when Yellow Hat thinking helps you to keep going when
everything looks gloomy and difficult.everything looks gloomy and difficult.
1515
Black HatBlack Hat
Becoming the Devil’s AdvocateBecoming the Devil’s Advocate Using Black Hat thinking, look at all the bad points Using Black Hat thinking, look at all the bad points
of the decision. Try to see why it might not work.of the decision. Try to see why it might not work. Black Hat thinking helps to make your plans Black Hat thinking helps to make your plans
'tougher' and more resilient.'tougher' and more resilient. It can also help you to spot fatal flaws and risks It can also help you to spot fatal flaws and risks
before you embark on a course of action. before you embark on a course of action.
1616
Red HatRed Hat
'Wearing' the Red Hat, you look at problems using 'Wearing' the Red Hat, you look at problems using intuition, gut reaction, and emotion. intuition, gut reaction, and emotion.
Also try to think how other people will react Also try to think how other people will react emotionally. emotionally.
Try to understand the responses of people who do Try to understand the responses of people who do not fully know your reasoning.not fully know your reasoning.
No need to justify or give reasons for the emotionsNo need to justify or give reasons for the emotions Useful to do a Red Hat session at the beginning, Useful to do a Red Hat session at the beginning,
and then at the end to see whether people now and then at the end to see whether people now feel differentlyfeel differently
1717
Blue HatBlue Hat
The Blue Hat stands for process control. The Blue Hat stands for process control. This is the hat worn by people chairing meetings. This is the hat worn by people chairing meetings. When running into difficulties because ideas are When running into difficulties because ideas are
running dry, they may direct activity into Green Hat running dry, they may direct activity into Green Hat thinking. When contingency plans are needed, thinking. When contingency plans are needed, they will ask for Black Hat thinking, etc.they will ask for Black Hat thinking, etc.
1818
Using Sequence of HatsUsing Sequence of Hats
No fixed rules, but can be used effectively to drive No fixed rules, but can be used effectively to drive efficient meetingsefficient meetings
Example sequence:Example sequence: Blue Hat: Decide Agenda and SequenceBlue Hat: Decide Agenda and Sequence White Hat: State factsWhite Hat: State facts Green Hat: BrainstormGreen Hat: Brainstorm Yellow Hat: List AdvantagesYellow Hat: List Advantages Black Hat: List Pitfalls and DisadvantagesBlack Hat: List Pitfalls and Disadvantages Red Hat: See how people feelRed Hat: See how people feel Blue Hat: Take a final decision and assign Action ItemsBlue Hat: Take a final decision and assign Action Items
1919
Facilitator’s RoleFacilitator’s Role
Define the focus of your thinkingDefine the focus of your thinking Plan the sequence and timing of the thinkingPlan the sequence and timing of the thinking Ask for changes in the thinking if neededAsk for changes in the thinking if needed Handle requests from the group for changes in the Handle requests from the group for changes in the
thinkingthinking Form periodic or final summaries of the thinking for Form periodic or final summaries of the thinking for
consideration by the teamconsideration by the team
2020
Participant’s RoleParticipant’s Role
Follow the lead of Six Thinking Hats facilitatorFollow the lead of Six Thinking Hats facilitator Stick to the hat (type of thinking) that is in current Stick to the hat (type of thinking) that is in current
useuse Try to work within the time limitsTry to work within the time limits Contribute honestly & fully under each of the hatsContribute honestly & fully under each of the hats
2121
Rules of the GameRules of the Game
You have to follow the rules of the game! You have to follow the rules of the game! Hats describe direction to be followed, not people. Hats describe direction to be followed, not people. Blue Hat needs to be worn by the facilitator at all Blue Hat needs to be worn by the facilitator at all
times – else you can end up fighting on what hat to times – else you can end up fighting on what hat to wear next!wear next!
Everyone has to wear the same color hat at any Everyone has to wear the same color hat at any one time – you cannot have different people one time – you cannot have different people wearing different hats at the same time!wearing different hats at the same time!
Do not try to change personalities – if you are Do not try to change personalities – if you are aggressive, you can continue to be so, as long as aggressive, you can continue to be so, as long as your aggression is in the correct direction required your aggression is in the correct direction required at that time!at that time!
2222
Let’s Think!!! Let’s Think!!!
Siddhesh Bhobe (Siddhesh Bhobe ([email protected]@persistent.co.in) )