Shift Shift Supervisor Supervisor PPS TrainingPPS Training

Logging InLogging In

Shift Supervisor Shift Supervisor HomepageHomepage

Volunteer HomepageVolunteer Homepage

Setup OptionsSetup Options

View VolunteersView Volunteers

View VolunteersView Volunteers

Scheduled Volunteer Scheduled Volunteer HoursHours

Adding VolunteersAdding Volunteers

View Volunteer ScheduleView Volunteer Schedule

Individual Volunteer Individual Volunteer ViewView

Volunteer Day Volunteer Day SchedulingScheduling

Selecting Volunteer Selecting Volunteer HoursHours

Scheduled MessageScheduled Message

Verify Scheduled TimeVerify Scheduled Time

Click to Next ScreenClick to Next Screen

Days Time is ScheduledDays Time is Scheduled

Full Schedule ViewFull Schedule View

Removed Wrong DatesRemoved Wrong Dates

Edit FeatureEdit Feature

Edit Volunteer Details Edit Volunteer Details ViewView

Edit Volunteer ScheduleEdit Volunteer Schedule

Volunteer Schedule ViewVolunteer Schedule View

Adding VolunteersAdding Volunteers

Daily ViewDaily View

Host MessagesHost Messages

Host Message ViewHost Message View

NotesNotes

Notes ViewNotes View

Staff Notes SampleStaff Notes Sample

Volunteers Notes Volunteers Notes SampleSample

Using the Event PageUsing the Event Page

Using Event CalendarUsing Event Calendar

Choosing A WinnerChoosing A Winner

Winner ChosenWinner Chosen

Edit EventEdit Event

Pledges In ProgressPledges In Progress

In Progress ViewIn Progress View

Clearing Pledges In Clearing Pledges In ProgressProgress

Clearing in-progress Clearing in-progress callscalls

Logged InLogged In

Logged In ViewLogged In View

View RecordsView Records

View Records to Monitor View Records to Monitor PledgesPledges

View One Day at A TimeView One Day at A Time

Records DisplayedRecords Displayed

Individual SummaryIndividual Summary

Individual ViewIndividual View

Ok I think that Ok I think that covers it all…covers it all…

A Few Friendly A Few Friendly Reminders…Reminders…

Note Messages…Note Messages…

Please make sure they Please make sure they are completely filled out! are completely filled out!

You collect them from You collect them from volunteers and volunteers and

membership collects membership collects them from us.them from us.

Make Volunteers Make Volunteers ComfortableComfortable

Remember we’re here all Remember we’re here all week long but we’re getting week long but we’re getting

paid. They’re here ‘cause paid. They’re here ‘cause they love us!they love us!

Make Sure Make Sure Phones Are Off Phones Are Off

the Hookthe Hook

You don’t want phones without You don’t want phones without volunteers at them to ring. volunteers at them to ring.

When the phone light is on the When the phone light is on the phone is off the hook and calls phone is off the hook and calls

won’t come in!won’t come in!

Ask Volunteers to Ask Volunteers to Share CallsShare Calls

Phones ring more at the lower Phones ring more at the lower numbered phones ask numbered phones ask

volunteers to let others take volunteers to let others take calls too.calls too.

Have fun!Have fun!If this is your first time being a If this is your first time being a

shift supervisor feel free to shift supervisor feel free to come in and watch someone come in and watch someone else supervise before your else supervise before your

shift. It helps to watch shift. It helps to watch someone else in action!someone else in action!