National Child Passenger Safety Certification Training ProgramNational Child Passenger Safety Certification Training ProgramNational Child Passenger Safety Certification Training ProgramNational Child Passenger Safety Certification Training Program

Module 12Module 12

Installation & CommunicationInstallation & Communication

12-1

12-2

Module 12 ObjectivesModule 12 Objectives

• Determine safest seating positions and appropriate restraints for all occupants.

• Communicate effectively with caregivers.

12-3

Vehicle Seating PositionsVehicle Seating Positions

Consider needs of all family members when Consider needs of all family members when discussing seating positionsdiscussing seating positions

Typically, putting the child needing the most protection in the center seat is favored.

12-4

12-5

Communicate Effectively with CaregiversCommunicate Effectively with Caregivers

• Use simple, correct terms. No shortened versions of terms (such as ALR, ELR) or slang.

• Define technical terms/words before using.

• When possible, use caregiver’s primary language, an interpreter, or photographs/illustrations.

12-6

Engage CaregiversEngage Caregivers

• Involve caregivers as active participants.

• Ask follow-up questions to determine what caregivers need.

12-7

Additional ConsiderationsAdditional Considerations

Caregiver should be a full partner from beginning to end. Adults learn best by practicing skill being taught.

Your job is to educate – NOT to install – for caregiver.

Have caregiver demonstrate and explain correct installation for a better learning experience.

Do NOT rush caregivers; some will need more time.

Be positive and encouraging. Point out what they have done correctly.

12-8

Additional ConsiderationsAdditional Considerations

Keep up-to-date and current on new technology.

Seek answers to questions you cannot answer.

Remind caregivers of vehicle safety features.