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Problem Solving Negotiation - the Maryland Legislature Urban Development Director, Former Senator David Landis

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Problem Solving Negotiation - the Maryland Legislature

Urban Development Director,

Former Senator David Landis

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Auction Rules

• Real money is exchanged

• No bid more than 10 cents

• Bids divisible by 5

• No talking but bidding

• High bid pays and gets item, second high bid pays and does not get item.

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Auction Debrief Responses

• Recognize the behaviors our incentives reward

• Securing gain (credit) and avoiding loss (blame) are powerful motives

• Productive talk can stop escalations

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Definition

A negotiation is a trade

-”I’ll do Y, if you’ll do X.”

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Legislative Context for Deals

• Secondary tool to majority rule

• Party caucus, legislative committees

• Within the House, Senate

• Between the Chambers, with Governor

• With the lobby, interest groups, constituents

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Role #5 - Observer

• Don’t give away information or reactions – just watch.

• Watch for exaggerations, threats, offers and counter-offers.

• Notice questions particularly.

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Role #1

Your mother says, “Go to the store. Bring me an orange. You come home without an orange and you’ll be in trouble.”

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Role #2

Your mother says, “Go to the store. Bring me an orange. You come home without an orange and you’ll be in trouble.”

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Role #3

Your mother says, “Go to the store and bring me an orange. Family is coming over tomorrow, I’m going to peel the orange and cut up the pulp for a fruit salad. Bring me an orange or you’ll be in trouble.”

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Role #4

Your mother says, “Go to the store, bring me an orange. Family is coming over tomorrow. I’m going to peel the orange and grate the peel to flavor some orange bread I’m making. Bring me an orange or you’re in trouble.”

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5 into 2

• No division of items

• No side deals

• Must divide all five between you

• Divide in 2 minutes or get nothing

• Item:

-5 crisp $ 1,000 bills

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5 into 2

• 2 tickets, great concert

• Designer jacket

• Glider flight over Grand Canyon

• Elegant, fine French meal for 2

• Martha Stewart cooks and cleans

• All the same rules

• Items:

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Worker’s Comp Deal

Business Labor

Dr. Choice

Managed Care

Indexed Benefits

Safety Comm./ Inspectors

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Worker’s Comp Deal

Business Labor

Dr. Choice Yes

Managed Care Yes

Indexed Benefits No

Safety Comm./ Inspectors

No

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Worker’s Comp Deal

Business Labor

Dr. Choice Yes No

Managed Care Yes No

Indexed Benefits No Yes

Safety Comm./ Inspectors

No Yes

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Worker’s Comp Deal

Business Labor

Dr. Choice Yes 1 No

Managed Care Yes 2 No

Indexed Benefits No 3 Yes

Safety Comm./ Inspectors

No 4 Yes

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Worker’s Comp Deal

Business Labor

Dr. Choice Yes 1 No 3

Managed Care Yes 2 No 4

Indexed Benefits No 3 Yes 1

Safety Comm./ Inspectors

No 4 Yes 2

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Being Trustworthy

• Say what you mean, mean what you say

• Does not require full disclosure

• Worth its weight in gold

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Tools for Mutual Gain

• Interests not positions

• Priorities traded across differences

• Fair process norms

• Objective criteria

• Trust through authentic communication

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Problem Solving Negotiation

“Good luck and good negotiating,

Dave Landis

[email protected]