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Managing Your Personal Online Reputation Interpreting and Influencing Search Results Sean McGinnis Marketing GM, Director of Digital Marketing http://SearsPartsDirect.com

Managing your personal online reputation - Interpreting and influencing search results

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This presentation details a method for positively managing your personal online reputation (or that of your business) through interpreting and influencing search results. Tips and tricks include understand the basics of search engine algorithms, using positive SEO techniques and tactics to create fresh content that will push negative results off the first page of search results.

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Page 1: Managing your personal online reputation - Interpreting and influencing search results

Managing Your Personal

Online Reputation

Interpreting and Influencing Search ResultsSean McGinnis

Marketing GM, Director of Digital Marketing http://SearsPartsDirect.com

Page 2: Managing your personal online reputation - Interpreting and influencing search results

About Me

Marketing GM Sears PartsDirect14 years digital marketing experience

Dad, Husband, Son, Golfer, Gadfly, Lawyer, Leader, Lunatic

PLEASE Connect with me!Twitter – @SeanMcGinnisFacebook - @SMcGinnisLinkedIn - @SeanMcGinnis

Page 3: Managing your personal online reputation - Interpreting and influencing search results

Our Objectives & Agenda

What, How & Why of SEO

How to analyze search results

How to create positive search results

What to do about negative search results

What to consider when hiring an SEO consultant

Page 4: Managing your personal online reputation - Interpreting and influencing search results

What, How & Why of SEO

Page 5: Managing your personal online reputation - Interpreting and influencing search results

What is SEO?

It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” listings on search engines…. Payment isn’t involved, as it is with paid search ads.- SearchEngineLand.com

SEO stands for “Search Engine Optimization”

Page 6: Managing your personal online reputation - Interpreting and influencing search results

Why is SEO Important?Search remains a MASSIVE part of the online experience among internet users.

17.5 BILLION explicit core searches in May 2012, up 2% from previous month.

Google dominates market with two-thirds of searches. Yahoo search results are powered by Bing. Together Bing/Yahoo 28.8% of searches.

Do not ignore Bing/Yahoo!

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Why is SEO important?

Organic Results

Paid Results

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Why is SEO important?

90% of clicks

10% of clicks

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Why is SEO important?Notice the difference in click through rate between #1 and #5 on Google & Bing.

18.2% v 3.09% Google - 589%

9.66% v 1.85% Bing - 522%

Significant differences worth pursuing

Page 10: Managing your personal online reputation - Interpreting and influencing search results

Anatomy of a Search Result

Blended search results present multiple opportunities

Page 11: Managing your personal online reputation - Interpreting and influencing search results

But how do Search Engines WORK?

Page 12: Managing your personal online reputation - Interpreting and influencing search results

But how do Search Engines WORK?

Algorithm decides the order of search results

Google algorithm = 200+ signals. Changes continually.

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Search Engines of Yesterday

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Search Engines of Today

• Is it relevant?– Text on the page– Title tags– Header content–Web Page

Address (URL)

• Is it authoritative?– Authority of

linking sites– Number of linking

sites– Diversity of

linking sites

Billions of pages indexed, hundreds of criteria

Search engines today recommend just like you do!

Page 15: Managing your personal online reputation - Interpreting and influencing search results

The Power of a LinkAdobe Reader #1 of over 2.3 billion

results

Page 16: Managing your personal online reputation - Interpreting and influencing search results

The Power of a LinkJust a download page. “Click Here”

does not appear on page

Page 17: Managing your personal online reputation - Interpreting and influencing search results

Two MAJOR Algorithm Changes

Panda Penguin

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Basic SEO Resources

• http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/webmasters/docs/search-engine-optimization-starter-guide.pdf (Or just search Google for “Google Starter Guide”)

• http://www.seomoz.org/beginners-guide-to-seo

• http://searchengineland.com/guide/seo• http://blog.kissmetrics.com/seo-guide/• http://

www.orbitmedia.com/blog/dont-forget-the-seo-basics

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How to analyze search results

Page 20: Managing your personal online reputation - Interpreting and influencing search results

Baseline Current Search Results

Begin at the beginning

Page 21: Managing your personal online reputation - Interpreting and influencing search results

Mark search results to target

• Identify negative search results you wish to remove from first page.

• Identify positive search results on page 2-5 you wish to drive higher.

• Identify neutral search results (those not negative but not positive – maybe not even about you).

Get a clear picture of the current landscape

Page 22: Managing your personal online reputation - Interpreting and influencing search results

Create a Google AccountTable stakes – a must have if not yet in

your portfolio

Page 23: Managing your personal online reputation - Interpreting and influencing search results

Complete Your Google Account

Review info linked from within Google Dashboard

Page 24: Managing your personal online reputation - Interpreting and influencing search results

Get Notified of New Search Results

Create Google Alert for everything!

Page 25: Managing your personal online reputation - Interpreting and influencing search results

How to create positive search

results

Page 26: Managing your personal online reputation - Interpreting and influencing search results

Complete profiles on well regarded sites

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Build Sites on Branded Domains

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Guest posts & interviews

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Link & Promote Wisely

• Link to results you want improved to move from other positive and powerful assets.

• Promote posts and guest posts from social media and other locations.

• Link back to your hub locations from all guest post bios.

• Create content (posts, articles, videos, pictures, graphics) that is viral in nature and will be shared by others.

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Create Link Hubs

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What to do about negative search results

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What to do about negative search results

Page 33: Managing your personal online reputation - Interpreting and influencing search results

VERY first step!

Create positive search results!!!

• See previous section of this presentation for ideas and tactics.

• SEO is a zero-sum game. Your competition can only lose when someone else beats them to that slot!

PRO TIP: Every site not controlled by enemy is potential asset.

Page 34: Managing your personal online reputation - Interpreting and influencing search results

You can’t just hit “delete”, but…

• Ask publisher to remove the negative item.

• Treat it as you would a bad customer service experience.

• If abusive, illegal or threatening, report to hosting company.

• If makes sense, offer to purchase the offending asset and redirect to your other assets.

Besides better “positive SEO” there are many options…

Page 35: Managing your personal online reputation - Interpreting and influencing search results

What to consider when hiring an SEO

consultant

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Hiring an SEO Consultant?

Think like a search engine!

Resource: http://www.portent.com/blog/seo/how-to-hire-an-seo-company-2012-edition.htm

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Final Thought…Engage in Reputation Management

BEFORE you need it.

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Questions?

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Connect with me!Twitter – @SeanMcGinnisFacebook - @SMcGinnis

LinkedIn - @SeanMcGinnis