13
APRIL 5, 2016 BY GUEST BLOGGER How Administrative Professionals Can Prepare for the Office of the Future by Brandi Britton, district president, OfficeTeam This article was originally published in Executive Secretary Magazine and shared with permission by OfficeTeam and it’s author. Today’s administrative professionals have anything but an easy and boring job. Over the years, their roles have moved well beyond circulating memos and taking dictation. They are being asked to become involved in and even take charge of areas such as social media and corporate responsibility. In recent Office of the Future research from OfficeTeam and the International Association of Administrative Professionals, 50 percent of survey respondents feel they have skills that are not being tapped at work. Let’s take a look at three areas where admins say they would like to play bigger roles. You’ll see how you can get involved and grow your administrative skills. Event planning Seventy-eight percent of administrative professionals said their SUBSCRIBE TO BLOG VIA EMAIL Enter your email address to subscribe to this blog and receive notifications of new posts by email. Email Address Subscribe CATEGORIES Categories Select Category BLOG DISCLAIMER Read Disclaimer Here About Administrative Training Corporate Solutions Conference Resources Blog Success Store

How Administrative Professionals Can Prepare for the Office of the Future

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Page 1: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

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SEARCH THIS WEBSITE …

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About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

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Page 2: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 3: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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78

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Page 4: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 5: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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78

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Page 6: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 7: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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78

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Page 8: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 9: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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78

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Page 10: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 11: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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78

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Page 12: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

SUBSCRIBE TO BLOG VIAEMAIL

Enter your email address tosubscribe to this blog andreceive notifications of newposts by email.

Email Address

Subscribe

CATEGORIES

Categories

Select Category

BLOG DISCLAIMER

Read Disclaimer Here

COMPANY PROFILE

Office Dynamics International5575 South Durango Dr. Suite 106Las Vegas, NV 89113Phone: 800-STAR-139Contact Form

RECENT POSTS

How to Reignite Your Enthusiasmfor Work

10 Apps for AdministrativeProductivity and Organization

5 Productivity Apps You ProbablyAlready Have on Your Smartphone

SEARCH

SEARCH THIS WEBSITE …

COPYRIGHT © 2017 OFFICE DYNAMICS INTL. · BUILT BY SD3LABS · LEGAL INFORMATION

About Administrative Training Corporate Solutions Conference Resources Blog Success Store

78

Like this:

Like

Be the first to like this.

Related

Page 13: How Administrative Professionals Can Prepare for the Office of the Future

Gloria von Gesslein saysApril 29, 2016 at 3:29 pm

Jen Dubbs saysApril 26, 2016 at 7:39 pm

Jennifer saysApril 12, 2016 at 2:28 pm

Jeannette saysApril 11, 2016 at 11:25 am

Armie saysApril 9, 2016 at 5:24 am

Mary saysApril 7, 2016 at 6:19 am

Sharon saysApril 6, 2016 at 8:48 am

Leticia saysApril 6, 2016 at 8:32 am

Jeana Walz, CAP saysApril 5, 2016 at 5:43 pm

Shireen saysApril 5, 2016 at 2:40 pm

Jasmine Freeman saysApril 6, 2016 at 5:46 am

Joan Burge saysApril 5, 2016 at 2:07 pm

Fabiola saysApril 5, 2016 at 12:43 pm

Becke Wolf saysApril 5, 2016 at 12:43 pm

Vicki saysApril 5, 2016 at 12:40 pm

Rachael saysApril 5, 2016 at 12:11 pm

Beth saysApril 5, 2016 at 12:10 pm

Joanne saysApril 5, 2016 at 9:43 am

Judy Brinks saysApril 5, 2016 at 9:42 am

Melissa saysApril 5, 2016 at 9:31 am

Tara Erin saysApril 5, 2016 at 9:18 am

Joan Burge saysApril 5, 2016 at 2:01 pm

Gloria saysApril 5, 2016 at 8:59 am

Barbara Corley saysApril 5, 2016 at 8:57 am

Brenda Mson saysApril 5, 2016 at 8:45 am

Joan Burge saysApril 5, 2016 at 2:03 pm

LindsayEddy saysApril 5, 2016 at 8:17 am

Theresa saysApril 5, 2016 at 7:03 am

Robyn Byrd saysApril 5, 2016 at 6:40 am

[email protected] saysApril 5, 2016 at 5:49 am

jkelly02 saysApril 5, 2016 at 5:42 am

Joan Hassler saysApril 5, 2016 at 5:39 am

Jasmine Freeman saysApril 5, 2016 at 7:52 am

Jean Weaver, CAP-OM saysApril 5, 2016 at 5:22 am

Sharon Nejfelt saysApril 5, 2016 at 4:22 am

debbiestruble saysApril 5, 2016 at 3:47 am

APRIL 5, 2016 BY GUEST BLOGGER

How AdministrativeProfessionals Can Preparefor the Office of the Futureby Brandi Britton, district president, OfficeTeam

This article was originally published in Executive Secretary Magazine andshared with permission by OfficeTeam and it’s author.

Today’s administrative professionals have anything but an easy andboring job. Over the years, their roles have moved well beyondcirculating memos and taking dictation. They are being asked tobecome involved in and even take charge of areas such as socialmedia and corporate responsibility.

In recent Office of the Future research from OfficeTeam and theInternational Association of Administrative Professionals, 50 percentof survey respondents feel they have skills that are not being tappedat work. Let’s take a look at three areas where admins say theywould like to play bigger roles. You’ll see how you can get involvedand grow your administrative skills.

Event planningSeventy-eight percent of administrative professionals said theirmanagers have asked them to help with event planning, the most ofall areas.

How to get more involved:Before your manager entrusts you to plan the senior managementretreat or an all-company meeting, you need to prove you’re up tothe task. If your office has a planning committee, join it. In addition,be the colleague who recognizes office birthdays and specialoccasions, such as when the sales team exceeds its quarterly goalsor the business development group lands a big client.

But one of the best ways to get more involved with event planning isto simply ask. Chances are your boss will be pleased to get theadditional administrative support. During a regular check-inmeeting, bring up all the ideas you have for an upcomingcelebration and suggest ways you could be of assistance — or eventake the lead.

HiringForty-seven percent of respondents to the Office of the Futuresurvey said they want to be involved when hiring incomingadministrative professionals by posting job ads, screening resumesand interviewing candidates. What’s more, surveyed managers feeltheir administrative staff have much to offer in this area: 88 percentof respondents value their assistant’s opinion of job candidates — atall levels of the organizational chart.

How to get more involved:Human resources — and hiring in particular — is an area thatrequires discretion and judgment. If you have a reputation as theoffice busybody, your boss will not entrust you with this sensitivetask. The way to get more involved with HR is to demonstrateconfidentiality in your current role.

You’ll also want to gain a reputation for excellent interpersonal skills.Be known as someone who projects a professional image at alltimes — an important trait when you’re acting as your company’srepresentative.

Lastly, take the initiative. For example, if one of your tasks is tocollect online resumes, you could go the extra mile by calling out theapplications you think are especially noteworthy. Also, in yourinteractions with interviewees, note your impressions and mentionthem to your boss afterwards.

TechnologyAdministrative professionals are tech savvy, and many of theirbosses know it. In the Office of the Future survey, 49 percent ofrespondents said their manager has asked them for administrativesupport in leveraging technology to benefit the company andemployees. Almost an equal number of those surveyed (46 percent)said they would like to use their administrative skills to help in thisarea.

How to get more involved:Administrative staff likely already know the ins and outs of multiplesoftware and platforms. If you notice that the office isn’t using all ofa program’s functions, such as Excel shortcut keys, point out sometips that will help everyone be more efficient. By speaking up, younot only show the boss your savvy, but you’re also demonstratingthat you care about increasing productivity and the greater good ofthe business.

You can further bolster your abilities by obtaining advancedcredentials, such as Microsoft Office certification. Additionally, keepan eye out for mobile apps that can increase your and yourmanager’s efficiency.

The office of the future calls for administrative professionals whoare comfortable wearing many hats. Let your manager know you’reeager to use your untapped administrative skills to benefit the office,then get involved. By doing so, you’ll become even moreindispensable than you already are.

Learn more from the Office of the Future research by attendingthe FREE OfficeTeam webinar, “An Insider’s Guide to Success inthe Changing Administrative Profession,” on April 26. Registerhere.

Brandi Britton is a district president forOfficeTeam, the nation’s leading staffing servicespecializing in the temporary placement of highlyskilled administrative and office supportprofessionals. OfficeTeam has more than 300locations worldwide and offers online job search

services at www.officeteam.com. Connect with us on Facebook, LinkedIn,Twitter, Google+, Pinterest and the OfficeTeam blog.

This post is participating in our April Blog-a-Thon. Comment belowand enter to win great prizes!

Brandi will be speaking at our Annual Conference for AdministrativeExcellence in October 2016. Learn more about Brandi’s session andplan to join us this fall.

Share this:

Filed Under: Admin Assistant Training, Administrative Professionals Week, CareerManagement Tagged With: #adminblogathon, #careeradvice, admin blog-a-thon,administrative professional, apw, assistants, blog-a-thon, career, event planning,executive assistant, hiring, how assistants can get more involved, office of the future,Officeteam, technology, workplace tips

Comments

I plan on getting a certification or two, as well, in specialty areas.

I’ve transitioned from admin to more personnel/HR functions but loveto keep up with the latest in the admin field. Joan’s (et al) info alwaystransfers well for any professional office support careers.

I’ve been lucky enough throughout my career to learn and grow furtherin these skillsets. They truly are worthwhile.

These are all good points. I have been considering getting certified. TheMOS is definitely something I will be looking into.

As administrative professionals, it is essential to stay relevant in ourrole by maximizing the opportunity to learn new skills. We should tapinto our creativity and show our initiative to take new responsibilities.The power is within us to prepare for the office of the future – keepgrowing and developing!.

Great article and tips. Even though I have worked for my company forthirty-five years, I still love reading and learning through these articles.Thank you Office Dynamics.

Don’t underestimate coworkers for knowledge on new technology! I’velearned more about Excel in my new position from my coworkers than Ihave from taking an online course.

Great article. Had to re-share.

Great tips! Taking initiative is very important and appreciated by all inthe office.

Liked this post.

Thank you!

Brandi, I am really looking forward to your presentation at our 23rdAnnual Conference for Administrative Excellence in October. See you inLas Vegas.

Enjoyed this posting! I agree that there is more to this role than theprior traditional dimension. We are definitely looking at changes in theadministrative profession. As a point, even budget discussions nowsometimes include the administrative staff – as managers recognizethat expense reporting, time tracking, etc. is all connected to acompanies bottom line. And we’re the ones who see those chargesmore than most.

I too have had numerous opportunities to lead events in the variouscompanies I have worked for. My greatest satisfaction lately has comefrom my stepping forward and asking for additional responsibility. I amnow our company’s IS Summer Intern Program Coordinator! It’s anamazing opportunity and I would never have been ready to do this, hadit not been for the wonderful training and encouragement I havereceived through my association with Office Dynamics!

Great reminder to search out technology to enhance our profession.

I have definitely helped lead/coordinate events for my company. I agreethe assistant should play more of a role when hiring administrativestaff as well as provide our take on other candidates. I believe gettingcertified in MS Office may be something good to have under my belt inaddition to my CAP-OM.

When I moved to a different position, my former boss asked that I serveas the point on the search committee that searched for myreplacement. I had served on search committees before, but this onewas a very different situation. Other committees I had an idea of whatwas needed – I had been asked to serve due to my intereactions withprevious holders of the positions being filled. But this one was verydifferent – I KNEW the job inside and out. I did not reveal to any of thecandidates that I had previously held the position though – and thefirst day that the new person started, when I showed up and let himknow that this office that was now his used to be mine – the look on hisface told me that not telling them was the right thing to do. It was avery interesting growth experience. And the relationship was alreadyestablished so that when I started training him, we hit the groundrunning. He still does a great job!

Food for thought. Very good ideas. Thank you for sharing.

Thank you so much for sharing these excellent tips!

Thanks for sharing the link to the MOS certification – definitely one ofmy career goals!

I’d like to add that I believe there is tremendous opportunity forAdministrative Professionals to learn and leverage Lean, Kaizen, SixSigma and other improvement methodologies commonly employed byorganizations today.Though rarely asked for their opinions on how business can be donebetter, Administrative Professionals are intimately involved in theprocesses that make the business run, and can often spotopportunities overlooked by others, or spot emerging issue and preventit from becoming a real problem, simply because they handle such aspectrum of business intelligence every day.Just imagine if this plugged-in group were deliberately called on fortheir thoughts on and support in designing and running a betterbusiness?

Tara, that is excellent advice. It’s very important for an assistant toexpand her knowledge beyond her own job or profession. Iencourage assistants to read USA Today, News Week, SuccessMagazine. The more you learn, the less intimidated you feel. Themethodologies you mentioned are commonly used by largeorganizations. It would behoove an assistant to have a basicunderstanding of them.

The complex event planning can get crazy with all the little details andhow they play on each other. One little slip up can have drasticramifications if not caught. When I was doing this extensively, I findkeeping a checklist created in Word of all the details and steps alongthe way keeps it altogether.

Such great information! Thank you so much for sharing.

The Sr. Executive that I work with sees communication as an importantpart of the the function within our office. He indicated in my pastperformance review that I regularly respond to emails on his behalf sothat partners do not have to wain on his reply. He also indicated that Ihave established good relationships with the administrative assistantswhich is key externally and internally which allows for improved openddialogue between our office and his business partners. He believesthat is critical in broadening our relationship with his partners.Therefore, being communication savvy is also a key critical skill foradministrative professionals.

Hi Brenda! Excellent recommendation. I always say thatcommunication is the umbrella under which everything else falls.All day long we communicate, even if we sit silently, we can begiving someone a message. Communication is the key to anexcellent relationship with your executive, reduces mistakes andrework, and helps meet expectations. This is a critical area for allof us to improve on a regular basis.

This was such an informative article. I have worked as an assistant forthe last four years, but I have just moved to our National Office as atrue Administrative Assistant for our Finance and Human Resourcesdepartments. I am working on Administrative certification and learningas much as I can to be the absolute best I can be, and these article arereally helping me get there. Thank you!

Thank you so much for this information. So much information to take inand I appreciate all of it!! Thank you so much!!

My Executive has me do all the event planning for the Leadership Teamas well as several of the committees that she is chair of. Its one of thethings I love to do. Interviews are usually done at the program level andwith HR so I haven’t sat in on any recently although our HR directorknows I’m available to do so. Technology- I’m learning new thingseveryday myself and I do share really ‘cool’ things with otheradministrative staff in the agency.

This article is extremely helpful; especially emphazing Microsoft OfficeCertification. Thank you for including a link to an article on this subject.It will help aid me in the pursuit of this goal.

Great tips!

Always good to have the most resent research to show what we need tobe successful and continue growing. I’ve shared this with my Linkedingroup and Twitter.

Thank you for sharing, Joan!!!

Office Team is a great supporter of the Admin profession and they’veshared many wonderful resources.

Appreciate the comments about Technology… There seem to be varyinglevels of expertise with little time to meet and cross train within theoffice. The individual admin needs to search out alternative sources ofassistance and by doing so, show willingness to invest personal time toadvancing skills.

Great tip reminders! Thanks

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